Hiring For Health Insurance TL (BPO)

Job Description

*🚨 urgent hiring – health insurance tl (bpo)*

*πŸ“ location:* borivali, mumbai

**πŸ’Ό job type:** full-time (voice / non-voice)

**πŸ—“ experience:** 2–3 years (health insurance process – bpo)

*job summary*

we are looking for an experienced and customer-focused **health insurance executive** to handle customer queries, claims processing, and policy servicing in a bpo environment. this role requires strong communication skills, process accuracy, and a good understanding of health insurance products and claims.

**key responsibilities*

* handle inbound/outbound calls and emails related to health insurance policies.

* provide accurate information on policy benefits, claims, and renewals.

* assist customers with claim filing, documentation, and servicing requests.

* coordinate with underwriters and insurance partners.

* update and maintain accurate policy records in crm systems.

* follow up to ensure timely closure of customer queries.

* maintain compliance with process, quality, and sla standards.

*requirements*

βœ… 2–3 years’ experience in a **health insurance process** (voice) in a bpo.

βœ… strong knowledge of health insurance terms, products, and claim processes.

βœ… excellent communication skills in english (regional language a plus).

βœ… proficient in **ms office**, crm tools, and policy management software.

βœ… strong problem-solving skills & attention to detail.

βœ… graduate / hsc qualified.
  • Experience

    2 - 3 Years

  • No. of Openings

    200

  • Education

    Any Bachelor Degree

  • Role

    Health Insurance Team Leader

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Borivali, Mumbai

About NPM Recruitment

At NPM Recruitment, we are committed to providing exceptional recruitment and staffing services to businesses across diverse industries. With years of experience in the field and a vast database of talented candidates, we have established ourselves as a reliable partner for companies seeking top-tier professionals. Our dedicated team of experienced recruiters ensures that we understand your unique needs and connect you with the right candidates, every time.
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