Hiring For Health Insurance TL (BPO)

🚨 Urgent Hiring – Health Insurance TL (BPO)

📍 Location: Borivali, Mumbai

💼 Job Type: Full-Time (Voice / Non-Voice)

🗓 Experience: 2–3 Years (Health Insurance Process – BPO)

Job Summary

We are looking for an experienced and customer-focused Health Insurance Executive to handle customer queries, claims processing, and policy servicing in a BPO environment. This role requires strong communication skills, process accuracy, and a good understanding of health insurance products and claims.

Key Responsibilities

Handle inbound/outbound calls and s related to health insurance policies.

Provide accurate information on policy benefits, claims, and renewals.

Assist customers with claim filing, documentation, and servicing requests.

Coordinate with underwriters and insurance partners.

Update and maintain accurate policy records in CRM systems.

Follow up to ensure timely closure of customer queries.

Maintain compliance with process, quality, and SLA standards.

Requirements

✅ 2–3 years’ experience in a health insurance process (voice) in a BPO.

✅ Strong knowledge of health insurance terms, products, and claim processes.

✅ Excellent communication skills in English (regional language a plus).

✅ Proficient in MS Office, CRM tools, and policy management software.

✅ Strong problem-solving skills & attention to detail.

✅ Graduate / HSC qualified.

• Experience

  2 - 3 Years

• No. of Openings

  200

• Education

  Graduate

• Role

  Health Insurance Team Leader

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Borivali, Mumbai