Walk-Ins Interview Hiring For Customer Support Executive

(Night shift_No cab)

1. Responding to customer inquiries and resolving issues in a timely and professional manner.

2. Handling escalated customer complaints and finding effective solutions.

3. Providing product information and assistance to customers.

4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.

5. Collaborating with other departments to ensure seamless communication and service delivery.

6. Maintaining accurate customer records and documentation.

7. Assisting with training and mentoring new customer service representatives.

8. Participating in team meetings and contributing ideas to improve customer service processes.

Qualifications:

- Bachelor's degree in Business Administration or related field.

- At least 1 year of experience in a customer service role.

- Excellent communication skills, both verbal and written.

- Strong problem-solving abilities and attention to detail.

- Ability to work well under pressure and meet deadlines.

- Proficiency in Microsoft Office applications.

- Customer-focused mindset and a passion for delivering exceptional service.

*** only male candidates***

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Walk-in interview location

  Mulund West, Mumbai