Voice Process Executive Jobs For Freshers - Chennai

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.

2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.

3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.

4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.

5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.

Required Skills and Expectations:

Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

• Experience

  Fresher

• No. of Openings

  2

• Education

  12th Pass

• Role

  Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Chennai Pallavaram