Technical Coordinator Job Vacancies in Tamil Nadu

Position: Technical Support Executive(Chat Process)Department: Technical Support / Customer SupportExperience: 6 Months - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Technical Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

We're Hiring - IT Support Engineer Are you passionate about solving technical issues and helping users stay productive?Infolexus Solutions is looking for a dedicated IT Support Engineer to join our growing team and provide reliable technical support.

As a Desktop Support Engineer, you will be responsible for providing technical support to computer users within the company. This includes setting up new computers, troubleshooting software and hardware issues, and ensuring all systems are running smoothly. You will also be responsible for maintaining inventory of computer equipment and assisting with network troubleshooting.Key responsibilities:- Install and configure computer hardware and software- Troubleshoot technical issues and provide timely solutions- Maintain and update inventory of computer equipment- Assist with network troubleshooting and setupRequired skills and expectations:- 1-7 years of experience in desktop support- I.T.I. education- Strong knowledge of computer hardware and software- Excellent problem-solving skills- Ability to work independently and in a team- Good communication skills- Willingness to work full time and in an office setting- Male candidates preferred

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

# Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting managerJob Types: Full-time, PermanentBenefits:Health insuranceLife insuranceProvident FundWork Location: In person

Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.

Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting manager

As a Production Assistant in Vilangadupakkam, Chennai, you will be responsible for supporting the production team in various tasks to ensure smooth operations. Your key responsibilities will include assisting with setting up equipment, organizing production schedules, monitoring inventory levels, and ensuring quality control standards are met. You will also be required to communicate effectively with the production team and other departments to ensure efficient workflow.The ideal candidate for this role should have at least 1 year of experience in a similar position and hold a graduate degree. You should have a strong attention to detail, excellent organizational skills, and the ability to multitask effectively. Additionally, you should be able to work well under pressure and have a proactive approach to problem-solving. Effective communication skills and the ability to work collaboratively with a team are also important for this role.

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

Assigning service calls, creating daily/weekly schedules for technicians, and dispatching them efficiently.Serving as the main point of contact, responding to inquiries, providing updates, and resolving issues.Providing technicians with necessary information, purchase orders, and ensuring they have the resources to complete jobs.

We are looking for enthusiastic candidates with strong communication and customer-handling skills.Freshers are warmly welcome to apply.The role involves interacting with customers, understanding their needs, and providing effective support.Candidates should be proactive, positive, and willing to learn.If youre passionate about building your career, this opportunity is for you!

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

CASE MANAGEMENT1.Entering new cases into assignment list2.Maintain & organize physical & digital files for each caseDOCUMENT MANAGEMENTPrepare & submit the property related required documentsObtaining necessary documents from relevant authorities & source including applications for missing documentsEnsure all documents are handled & stored in compliance with company policies & legal requirementsCOMMUNICATION & COORDINATIONCommunicate with external parties, such as property owners,tenants or representatives to obtain necessary documentationProvide regular updates on case progress to property owners or their representative

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.1 - 2 years of proven experience as a Technical Support Specialist or similar role.Strong knowledge of computer systems, software, and hardware.Experience with remote desktop applications and help desk software.Excellent problem-solving and communication skills in.Fluency in English, both written and verbal, is required.Ability to work independently and as part of a team.Customer-oriented mindset with the ability to handle challenging situations professionally.Technical certifications are a plus.

Job Description: Candidate must be very excellent on Telugu or Malayalam or Kannada Communication Rotational shift. Must be highly knowledge in PC Good communication prefers Should be able to work in Office (work from office)Benefits: - ESI PF

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Hiring for 15 Customer Associate Jobs in Chennai, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, M.Com with Good knowledge in Leadership, Team Building, Leadership Skills, Team Tracker, Team Motivation, Customer Support, Customer Care, Customer Service, Customer Relationship, Interpersonal Skills, Technical Services, Voice Process, International Call Center etc. hiring for freshers and Tamil speaking candidates for tamil voice process

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.1 - 2 years of proven experience as a Technical Support Specialist or similar role.Strong knowledge of computer systems, software, and hardware.Experience with remote desktop applications and help desk software.Excellent problem-solving and communication skills in.Fluency in English, both written and verbal, is required.Ability to work independently and as part of a team.Customer-oriented mindset with the ability to handle challenging situations professionally.Technical certifications are a plus.