We are looking for an IT Technical Support Engineer based in Chennai, India, with 3 to 6 years of experience and a graduate degree. This role is office-based and is ideal for a male candidate who is passionate about technology and helping e key responsibilities of this position include:nn- Technical Support: Provide assistance to users experiencing technical issues with software, hardware, or networks, ensuring timely resolutions to minimize n- Troubleshooting: Diagnose and resolve technical problems through direct interaction with users, utilizing systematic methods to identify the source of n- Documentation: Maintain accurate records of technical issues and resolutions to support continuous improvement and knowledge n- Collaboration: Work closely with other team members to enhance user experiences and improve IT support be successful in this role, candidates should possess strong problem-solving skills and the ability to communicate effectively with users at all levels. A solid understanding of IT systems and an eagerness to learn new technologies are essential. Candidates should also be able to work well under pressure and be detail-oriented, ensuring high-quality service in their problem-solving efforts. A proactive approach to identifying potential issues before they arise is highly valued. nnWe seek a dedicated individual who can thrive in a dynamic environment and contribute positively to our team.
Experience
3 - 6 Years
No. of Openings
1
Education
Graduate (B.Tech/B.E, CS)
Role
IT Technical Support Engineer - Full Time
Industry Type
Industrial Automation & Control
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office