Support Engineer Job Vacancies in Mumbai

Professional SummaryA detail-oriented and innovative computer engineer with expertise in designing, developing, and optimizing hardware and software systems. Skilled in problem-solving, system architecture, and integrating emerging technologies to improve efficiency and performance. Adept at collaborating across multidisciplinary teams to deliver scalable solutions.Core Skills- Programming: C, C++, Java, Python, and assembly languages - Hardware Design: Microprocessors, embedded systems, circuit design - Software Development: Operating systems, databases, cloud computing - Networking: TCP/IP, cybersecurity protocols, wireless communication - Tools & Platforms: MATLAB, AutoCAD, Linux, Git, Docker - Problem-Solving: Strong analytical and debugging skills Key Responsibilities- Designing and testing computer hardware components and systems - Developing and maintaining software applications and operating systems - Ensuring system security and reliability through rigorous testing - Collaborating with IT teams to integrate hardware and software solutions - Researching and implementing emerging technologies like AI, IoT, and cloud computing

Technical support Engineer

Location: Lamington Road, MumbaiExperience: 1 - 2 yearsEmployment Type: Full-timeWorking Days: Monday to SaturdaySalary: 1.80 to 2.40 LPAJob Overview:We are looking for a Desktop Support Engineer with 12 years of experience to provide technical assistance and support for hardware, software, and basic network-related issues. The ideal candidate should have hands-on experience troubleshooting desktop/laptop systems, installing applications, and assisting end-users with day-to-day IT concerns.Key Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals.Install and configure Windows operating systems and required software.Troubleshoot hardware, software, and connectivity issues.Set up and configure user email accounts and basic system access.Assist in software installations, updates, and antivirus maintenance.Support LAN/Wi-Fi connectivity troubleshooting.Maintain IT inventory records and documentation.Escalate complex technical issues to senior IT staff when required.Assist users via remote or on-site support.Skills & Qualifications:Diploma or Degree in IT, Computer Science, or related field.12 years of desktop/IT support experience.Knowledge of Windows OS installation and configuration.Basic networking knowledge (IP settings, LAN/Wi-Fi troubleshooting.)Familiarity with MS Office installation and support.Hardware troubleshooting skills.Good communication and user-support skills.Ability to work independently and manage multiple support requests.Application Process:Interested candidates can share their updated Resume & Portfolio with the subject line:[Job Title] [Your Name] at ambitious@smgroup.work (CC:team.hiringdesk@gmail.com)For queries, contact: +91-93215 83057 / +91-8850220484In your email, mention:Current CTC, Expected CTC, Notice period, Location and total number of experience in years.Note: We do not charge candidates at any stage. Please stay alert for scams.

Knowledge of computer, basic software installation, troubleshooting, basic network troubleshooting, basic hardware knowledge, basic troubleshooting, antivirus installation, microsoft office installation

As a Customer Support Engineer, you will be responsible for providing technical support to customers for video conferencing hardware installation, computer networking, and embedded Linux systems. Your key responsibilities will include troubleshooting customer issues, performing hardware installations, and providing excellent customer support via phone, email, or in person.You should possess strong skills in video conferencing hardware installation, computer networking, and embedded Linux systems. The ideal candidate must have a minimum of 2-3 years of experience in a similar role and hold a graduate degree. You should be able to work well under pressure, have excellent communication skills, and be able to effectively troubleshoot and resolve technical issues for customers. The ability to work independently and manage your time efficiently is essential for success in this role. This is a full-time position located in Vikhroli West, Mumbai, with the requirement to work from the office.

Provide first-line technical support to end-users (both store and corporate staff) for hardware, software, and network-related issues, including desktops, laptops, printers, NVRs, and CCTV systems. Diagnose and resolve technical problems efficiently, ensuring minimal downtime. Troubleshoot and resolve network connectivity issues and assist with network installations and upgrades. Configure and maintain Wi-Fi networks across store and office locations. Collaborate with external vendors to escalate technical issues and ensure prompt resolutions. Track and manage inventory of IT hardware and software assets, including RFID scanners and thermal printers. Knowledge of RFID Configuration, Thermal & TSC Barcode printer Configuration Ensure the proper maintenance of all IT equipment, both hardware and software, across the organization. Provide on-call support and work during non-standard hours as needed to resolve critical issues. Act as a team player, collaborating effectively with the Head Office IT team to ensure seamless operations and resolve technical issues.Ready to work Night Shift Sometime not Always

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

Job description:We are looking for a motivated and proactive Desktop Support Engineer to join our IT team in Mumbai. The ideal candidate will have hands-on experience in supporting desktop, laptop, and office software solutions. You will play a key role in ensuring seamless IT operations by providing technical assistance and resolving technical issues efficiently.*Key Responsibilities*:- Provide technical support for desktops, laptops, and MS Office products.- Install, configure, and troubleshoot operating systems.- Assist users in resolving IT-related issues in their daily operations.- Diagnose and resolve software application issues.- Configure, update, and maintain antivirus software to ensure system security.- Provide basic networking support and have a general understanding of DNS and DHCP protocols.- Ensure hardware and software applications are in optimal working condition.- Maintain detailed logs of issues and resolutions.*Required Skills*:- Strong problem-solving skills and ability to work independently.- Basic knowledge of desktop hardware and software troubleshooting.- Familiarity with networking concepts such as DNS and DHCP.- Good communication skills and customer-service oriented attitude.- Ability to work under pressure and manage multiple tasks.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Role OverviewWe are looking for a motivated Desktop Support Engineer (L1) to provide first-line technical support to end users. The role involves handling day-to-day IT incidents, service requests, and troubleshooting issues related to desktops, laptops, printers, operating systems, and basic networking.Key ResponsibilitiesProvide L1 technical support to end users via phone, email, or in person.Troubleshoot and resolve issues related to:Desktops, laptops, and peripherals (printers, scanners, etc.).Operating systems (Windows, macOS, Linux as applicable).Microsoft Office / O365 applications.Basic networking (LAN, Wi-Fi, VPN).Handle user account creation, password resets, and access requests via Active Directory / M365.Escalate unresolved incidents to L2/L3 teams as per defined SLAs.Document incidents, solutions, and service requests in the ITSM tool (ServiceNow, Remedy, etc.).Support installation, configuration, and upgrades of hardware/software.Ensure compliance with IT security policies and asset management procedures.Required Skills & Qualifications12 years of experience in IT / Desktop Support (or relevant internship for freshers).Strong knowledge of Windows OS, MS Office, O365, and basic hardware troubleshooting.Understanding of basic networking concepts (IP, DNS, DHCP, Wi-Fi).Experience with Active Directory user management.Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, etc.) is a plus.Good communication and customer service skills.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Title: - Technical Specialist Technical Support Engineer Experience: 6 - 10 years Designation: Senior Technical Specialist Education: Graduate/Post-Graduate Location: Mumbai (on-site) Functions: IT Job type: Permanent Industry: Information Technology and Consulting ServicesPrimary Responsibilities: A Tech support Engineer is responsible for the availability, performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns. We must make sure that everything that goes to production complies with a set of general requirements like diagrams, dependencies of other services, monitoring and logging plans, backups, and possible high availability setups. Even when the software complies with all the necessary requirements such as uncaught exceptions, hardware degradation, networking problems, latencies, high usage of resources, or slow responsesfrom our services could happen at any time. We always need to be prepared and be ready to act.Key Technical Skills What youll do: Documenting incidents,runbooks, and incidentresponse report Writing postmortem report Ensure proper logging, monitoring and alerting Change management andmaintain an Incident management system. Drive root cause analysis exercise forissues Adopting Site Reliability Engineering practicesin the group Tailoring processesto manage time-sensitive issues and bring them to appropriate closure. Owning end-to-end availability and performance of mission-criticalservices and building Automation to prevent the recurrence of the problem.Key Responsibilities: Works with cross-product teamsto ensure the high availability of the system. Experience in at least one of the following languages and willingness to learn new ones: Bash, Php, Golang Ability to identify system bottlenecks and recommend solutionsto solve the availability issue. Proven expertise in system-level debugging Working experience in building massively scalable high-performance services Strong Linux systems knowledge Guide new SRE engineers on aspects ofsystem debugging. Hands-on experience working with AWS systems and components.List of tools we are using internally: Thread Dump Analysis Heap Dump Analysis GC logs Analysis Knowledge of Java Virtual Machine (JVM) tuning Knowledge of Tomcat, IBM WAS and WeblogicAVEKSHAA TECHNOLOGIES (P) LTD SENIOR TECHNICAL SPECIALIST Multiple scripting/programming languages: PHP, GoLang, Scala Monitoring: Grafana, ELK AWS cloud watch, and otherinternal tools Documentation and Ticketing: Jira and ConfluenceQualification: Bachelor's degree in computer science or equivalent field Working experience in building massively scalable high-performance services Excellent written and verbal skillWhy Join Us? Positive Employee Testimonials and Good Culture: Consistently Very Satisfied rating and positive feedback about the culture from the team. Solve highly complex IT problems: Opportunity to work on some of the most complex and highlytransacted IT systems in the world solving real Business problems. Fast Track Career Growth: We highly promote meritocracy, and it is the capability on ground and not the number of years which matter to us. Based on your capability you can expect 2x fastergrowth at Avekshaa compared to a large IT company Rapid Learning: Avekshaa is a young and agile company, environment and opportunity here is a crash courses in business and life. You will potentially learn more in 6 months here than you will in few years at university or a large IT company. Promote Innovation: we cannot afford to be very top heavy and so will expect everyone to be entrepreneurial. This means having the liberty to take risks, work unsupervised and innovate. More ownership: you will be part of the close-knit team. You will have both a sense of ownershipand actual ownership (through ESOPs) that will give you one more reason to take on challenges and learn more. More satisfaction: your work will have a direct impact on our Customers Business Best Technical career path in the industry: delivery stream people can grow up-to the Role of Partner (an Industry first) Promote brand: our approach is to ensure that every individual build her/his own brand through patents, papers and presentations -this is the best way to build Avekshaa s brand too. More importantly satisfaction of contributing to building a world class Technology Company from India, which aims to be a global leader in its space.Job Location: MumbaiCompany Details: Please refer to the next page for company detail

We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

Please find below JD for Call Co-ordinator.Location: Andheri west Provide L1 telephonic supportUnderstand the problem and perform troubleshooting for the issuesCoordinate with L2 teams for speedy resolution.Resolve calls within the TATMaintain all call records in client ticketing toolCollect and Maintain all customer acknowledged service reportsAn IT Call Coordinator plays a crucial role in managing and overseeing the flow of IT support requests within an organization. Their responsibilities typically include:Handling Support Requests: They receive, prioritize, and route incoming IT support calls or tickets to the appropriate technical support staff or team.Monitoring and Tracking: They keep track of the status of ongoing support issues, ensuring that they are being addressed in a timely manner and follow up on unresolved issues.Communication: They act as a liaison between the IT department and end-users, providing updates, gathering necessary information, and ensuring that communication channels remain open.Documentation: They maintain records of support requests, resolutions, and other relevant information for tracking performance and improving processes.Escalation: They identify and escalate complex or high-priority issues to senior technical staff or management as needed.Process Improvement: They may be involved in analyzing support metrics to identify areas for improvement in the support process.Customer Service: They ensure that users receive prompt and courteous assistance, addressing any concerns or complaints that arise during the support process.