Technical Services Job Vacancies in Mumbai

Candidates should be well aware and should have experience in turkey projects New installations of elevator in Residential and commercial projects in high rise towers , with team handling, timely delivery of installations

Job SummaryWe are seeking a technically proficient and customer-focused Support Engineer to provide pre-sales and post-sales support for German-manufactured time server systems deployed across client sites in India. The candidate will serve as the primary interface between the client and internal teams to ensure proper installation, configuration, troubleshooting, and lifecycle support of precision time synchronization devices.Key Responsibilities Installation & Commissioning of NTP/PTP time servers at client sites across India remotely and if required travelling to site (Site travel is not very regularly required). Provide remote and on-site technical support for configuration, diagnostics, and troubleshooting. Interface with German OEM support teams for escalations and firmware/software updates. Prepare and maintain technical documentation, service logs, and reports. Assist clients with network integration, protocol configuration (NTP, PTP, etc.), and security settings. Conduct product demonstrations, training sessions, and user handovers as required. Ensure timely resolution of support tickets, and proactive communication. Perform periodic health checks, maintenance activities, and version upgrades. Coordinate with internal sales and logistics for dispatch / replacement / spares as needed. Assist in creating and maintaining technical documentation and FAQs.Experience & Qualifications 23 years in automation hardware or industrial IT support roles. Bachelor's Degree / Diploma in Electronics, Computer Science, IT, or Instrumentation.Technical Knowledge: Solid understanding of network protocols (TCP/IP, SNMP, NTP, PTP) and Windows server environments. Hands-on experience in installing or supporting hardware-based network devices (e.g., time servers, routers, switches, firewalls). Good knowledge of industrial time synchronization concepts and standards. Ability to read and interpret technical manuals, wiring diagrams, and datasheets. Strong troubleshooting, documentation, and communication skills. Willingness to travel across India (not regularly) for support calls and installations.Soft Skills: Strong communication and interpersonal skills. Excellent problem-solving and analytical thinking. Ability to work collaboratively in a team environment. Customer-oriented mindset.Note: Candidate should reside on western line of Mumbai for easy of travelling and reporting on time.

1. Preparation of long-term & short-term business plans for revenue generation.2. Identify and connect with prospective corporate anchors (large buyers/suppliers).3. Find out details of FMCG / FMEG / any other industry Distributors /Dealers and brief them about lending products.4. Support onboarding of anchors by assisting with proposals, meetings, and internal coordination. Sign service agreements with distributors.5. Help map distributor ecosystems for downstream financing opportunities and daily visits to existing distributors.6. The candidate will look after the Repayment collection part of distributor.7. Candidate will play role of mentors for their own distributors and help in their application process.8. Work cross-functionally with credit, legal, and operations team to drive seamless execution.9. Inventing new business strategies followed by their execution for the growth of the company.10. Co-ordination with head office /Central Office for all distributor related activity.11. Maintain lead data, support sales pipeline management and monthly sales report submission