Array ( [0] => technical-coordinator [1] => ahmedabad ) Technical Coordinator Jobs in Ahmedabad,Technical Coordinator Job Vacancies in Ahmedabad Gujarat
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Technical Coordinator Job Vacancies in Ahmedabad

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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Ahmedabad
Client Consultations Engineering Background CRM Systems Problem-solving Product Knowledge Sales Techniques Product Demonstrations Industry Knowledge Technical Support Negotiation Technical Knowledge
Engage with architects, consultants, and enterprise decision-makers to present cutting-edge AV and collaboration solutions. Conduct live product demos with global manufacturer partners. Collaborate with design & engineering teams to translate client goals into powerful tech proposals. Partner with global PSNI and AVIXA networks for cross-border learning and opportunities. Prospect new clients, build relationships, and represent All Wave at industry events across India. Travel across India for client meetings, demos, and industry events.
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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  • 2 - 3 yrs
  • 3.8 Lac/Yr
  • Vatva Ahmedabad
Execute Strategic Sales Plans Exceed Sales Targets Generate Leads in Target Markets Conduct Client Visits Technical Presentations Product Demonstrations Understand Customer Requirements Provide Technical Solutions Prepare and Deliver Quotations Negotiate Contracts Maintain Strong Relationships Coordinate With Engineering and Production Teams Monitor Market Trends Attend Trade Shows Provide After-sales Support
Job Purpose: We are seeking a dynamic and results-driven Technical Sales Executive to join our team in the conveyor belt manufacturing industry. The ideal candidate will have strong technical knowledge of industrial conveyor systems and a proven track record in B2B sales. You will be responsible for identifying new business opportunities, managing client relationships, and providing tailored solutions to meet customer needs in industries such as mining,Pharma,Food,Chemical, cement, packaging, logistics, and manufacturing.Responsibilities: Develop and execute strategic sales plans to meet or exceed sales targets.Identify new business opportunities and generate leads in target markets.Conduct client visits, technical presentations, and product demonstrations.Understand customer requirements and provide technical solutions using our conveyor belt products and systems.Prepare and deliver quotations, negotiate contracts, and close deals.Maintain strong relationships with existing clients to ensure repeat business and referrals.Coordinate with engineering and production teams to ensure client requirements are met accurately and on time.Monitor market trends, competitor activity, and customer feedback to improve product offerings and sales strategies.Attend trade shows, exhibitions, and industry networking events to promote the brand and products.Provide after-sales support and assist with technical troubleshooting when necessary.Requisite Skills: Strong knowledge of conveyor systems, material handling equipment, or related industrial products.Excellent communication, negotiation, and interpersonal skills.Desired Skills:Proficiency in MS Office, AutoCAD (preferred), and CRM software.Willingness to travel extensively for site visits, presentations, and client meetings.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

Customer Support Communication Multitasking Ability Adaptability Crisis Management Baggage Handling Security Compliance Professional Presentation Boarding Management Technical Skills Interpersonal Skills
Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.
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CNC Maintenance Technical Services Industrial Automation Field Service Industrial Relations Email Support
We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.
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Technical Support Executive

Highwages Placement Services

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Ahmedabad
Html SQL Css Python Java Java-script Microsoft Excel
Responsibilities:Provide one-on-one real-time support to candidates during their live interviews.Conduct mock interviews to prepare candidates for various technical roles (Software Engineer, Full Stack Developer, etc.).Assist in resume refinement and ensure alignment with job descriptions.Guide job seekers with relevant technical training sessions, based on their needs and role expectations.Stay updated with current industry interview trends and expectations.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Good Communication Voice Process Receptionist Front Desk Help Desk Coordinator
Job DescriptionThe ideal candidate will be a seasoned software engineer who is efficient, accurate and has afriendly approach to deliver support services to our Software clients. Salary Salary should not be a constrain for a good resourceIndustry - Office Equipment / Automation / IT Software & Software Services / Electronic / Securityand SurveillanceFunctional Area Customer SuccessRole Executive Software SupportEmployment Type - Permanent Job, Full TimeWork location Ahmedabad [Prahaladnagar]Client Visit OccasionallyShift Regular Day ShiftJob Role Role would require day in day out client interactions over telephonic calls and remotesession over any desk or any other remote tool. End to End software implementation: installation, configuration, integration, definingvarious policies as per the client requirements etc, and get the certification of completionfrom the client. Train the users functionally and technically on our various softwares aspects. Provide technical support along with basic trouble shooting on L1 Level and provide ad-hoctraining to customers who use the companys product, replying to inbound queries. Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on UAT and production server at IIS server. Ensure customers remain satisfied with the product by educating them about functionalcapabilities and possible upgrades. Aid with the development and improvement of the product by gathering feedback toidentify recurring issues and addressing these with the product manager. Maintain excellent service standards, going above and beyond to ensure customersatisfaction and retention. Escalate unresolved queries to respective departments for accurate redressal. Knowledge on ticket management system. Required Skills Education Qualification: Any computers degree: BCA / BSc (Information Technology) / BSc(Computer Science) / BE or BTech Computer Science / BE or BTech IT etc / MCA. 0 to 2 Years experience in Software - Customer Success / Support Domain. Experience of working with various databases like SQL, Oracle & MS Access or withsoftware implementation & ticketing tool will be an added advantage. Good understanding of computer, internet and IT literacy with the ability to learn newtechnology quickly. Basic knowledge on SQL / Oracle Database - writing SQL query to troubleshoot errors Basic knowledge on networking, windows desktop/servers, IIS and troubleshooting tools Good listening and problem-solving skills Customer service and a customer centric attitudeDesired Personality traits Soft spoken & pleasing, professional, presentable at the same time sharp to handle smalland large clients Technically &Logically Strong Strong analytic, problem solving & Interpersonal Skills Strong work ethics and sense of commitment Ability to balance multiple prioritiesKey Result Areas Customer Satisfaction of assigned clients Problem & query analysis, understanding & SolvingKey Performance Indicators Prompt, responsive, responsible, and friendly approach to client situations Zero customer complaints Client Feedback
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  • 0 - 4 yrs
  • 4.3 Lac/Yr
  • Odhav Ahmedabad
Technical Sales Good Communication Email Support MS Excel Sales Lead Generation B2B Sales Problem Resolution Corporate Sales Channel Sales Siemens PLC Siemens S7 Customer Relationship Industrial Automation Automation Problem Solving Inside Sales Client Management Inside Sales Executive
Join Siemens as a Sales Executive to drive revenue by managing the entire sales lifecyclefrom market research and lead generation, through solution development, negotiation, deal closure, and post-sales support. Youll foster long-term client relationships and act as a trusted advisor on Siemens solutions across industrial, infrastructure, or digital technologies.
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Jobs by Popular Location

  • 1 - 4 yrs
  • Ahmedabad
Communication Negotiation Technical Sales Client Coordinator B2b Marketing B2B Sales Sales Domestic Sales
About Us:VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.About the Role:We are looking for a Business Development Executive (Channel Sales) to develop and manage relationships with channel partners to drive sales and revenue. You will be responsible for identifying and onboarding new partners, providing support and training, and managing the performance of existing partners and be able to express our companys views creatively.Roles and Responsibilities:Identify and onboard new channel partners.Manage the performance of existing partners, and develop strategies to improve their sales and revenue.Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals.Proactively prospecting and cold calling to expand partner network and drive market share growth in the Channel businessMeet regional sales goals by forecasting requirements and initiating corrective actions.Manage & participate in regional sales events.Assist partners in market expansion and build the capacity of partners on time to time basis.Candidate Requirement:2+ years of experience working into ERP/IT Software channel sales.Understanding of Channel Business.Strong verbal and written communication skills, with experience presenting to partners and stakeholders.Willingness to undertake nationwide travel within India.Should have Organizational Skills.
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IT Sales Executive Fresher

Squirrel Softech Services Private limited

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Technical Sales IT Sales Lead Generation Cold Calling Tele Caller Marketing Research Information Technology Sales Coordinator
Role : IT Sales ExecutiveLocation : Makarba, AhmedabadJob type : Permanent Job description : Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements. Experience in inside sales. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills.Benefits :* Free on the job training.* Good technical exposure.* 5 days' working.* Flexible timing.* 120+ employees' strength.* Good hike on current CTC+ Good Annual Increment.* Friendly Environment + Supportive staff.* Lots of celebrations.* Birthday Leaves* 7 Days Accommodation
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Project Coordinator-Zoho

Rigel Networks Pvt Ltd

  • 1 - 3 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Project Coordinator State Project Coordinator Technical Coordinator
Relevant Exp: 1-4 yrs Skills : should be familiar with ZohoDepartment: Finance, Legal and PMOPosition/Profile Title: Associate Consultant- PMO (Zoho)DescriptionWe are seeking a Project Coordinator with expertise in Zoho at Ahmedabad. This role involves project coordination, cost management, and documentation, supporting large-scale infrastructure and technology projects. The ideal candidate will have a background in project management methodologies and experience in stakeholder management.If you are interested in this opportunity, please review the job details and consider applying to join our dynamic team. Your skills could make a significant impact on our projects.Regards ,Minakshi
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L1 Technical Support Engineer

MicroWorld Software Services Pvt Ltd

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Ahmedabad
IT Technical Support Engineer Technical Support L1 Engineer Network Network Troubleshooting Desktop Support IT Support DNS Dhcp IP Configuration Tcp-transmission Control Protocol OS Installation Software Installation Product Support
Technical Support - AhmedabadExperience: 0.6 Months - 2 Years****Apply only if you are from Gujarat and ready to Relocate at Ahmedabad location******* Graduation is a Must****CTC: Upto 25,000* Monthly CTCShould have knowledge of Hardware and troubleshooting the same.Should have knowledge of Windows and Linux Operating System.Should have basic concept of Network Functioning and Troubleshooting.Ability to diagnose and troubleshoot Security issues.Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)Excellent problem-solving and communication skills.Ability to provide step-by-step technical help, both written and verbal.Taking ownership of customer issues reported and seeing problems through to resolution.Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.Ensure all issues are properly logged.Address: Satellite Road, satellite, Ahmedabad, Gujarat - 380015
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  • 0 - 1 yrs
  • 0.8 Lac/Yr
  • Ahmedabad
Coordination Skills Corporate Sales Customer Care Sales Administration Payment Followup M E Technical Meeting Cold Calling
Job Title: Sales Coordinator (Immediate joiner)Location: C.G Road , Ahmedabad (On-Site)Company: Dev Opus Pvt LtdJob Type: Full-TimeExperience: 1 Year and aboveAbout Dev Opus Pvt Ltd:Having ideas is one thing, but putting them into action in the right manner is quite another. As a result, Dev Opus Pvt. Ltd. is lending more than 11 years of knowledge for the growth and expansion of your business. We have a full basket of creative designing services from branding materials to packaging, advertising design to marketing, web design and development with SEO, and all forms of creative design to social media marketing, weve got you covered.Key Responsibilities:1. Sales Support:- Assist the sales team in managing client accounts and relationships. - Coordinate the preparation of sales proposals, contracts, and agreements.- Provide administrative support for the sales team's day-to-day activities.2. Client Communication:- Serve as a point of contact for clients, addressing inquiries and providing product or service information. - Communicate with clients via phone, email, and other communication channels. - Ensure timely and accurate responses to client requests.3. Order Processing:- Process and track orders, ensuring accuracy and timely delivery. - Coordinate with the operations and logistics teams to fulfill orders efficiently. - Maintain records of sales orders and client interactions.4. Sales Data and Reporting:- Maintain and update the CRM system with client information and sales data.- Generate sales reports and assist in analyzing sales trends and performance. - Provide data and reports to the sales team as needed.5. Sales Meetings and Events:- Assist in organizing sales meetings, conferences, and events. - Prepare meeting agendas, presentations, and materials. - Ensure seamless logistics for off-site client meetings.Qualifications:- Bachelor's degree in a related field is a plus. - Proven experience in a sales support or coordination
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  • 1 - 5 yrs
  • Ahmedabad
Technical Proficiency Problem-Solving and Analytical Thinking Communication Skills Customer Service Skills Documentation Skills Time Management Adaptability and Learning Mindset Attention to Detail Team Collaboration
We are looking for an enthusiastic IT Support Engineer with 1-2 years of experience, but freshers with the right skills are welcome to apply. The candidate will be responsible for providing technical support and ensuring smooth IT operations.Key Responsibilities: Troubleshoot and resolve hardware, software, and network issues. Monitor system performance and resolve any connectivity issues. Assist in installing and configuring computer systems and applications. Provide remote or on-site technical support to clients. Document issues and follow up with customers for problem resolution. Collaborate with other IT teams for more complex issues.Requirements: Basic knowledge of IT systems, networking, and hardware troubleshooting. Strong problem-solving skills and attention to detail. Ability to communicate effectively in English, both written and verbal. Willingness to work during UK hours (05:00 PM to 3:00 AM). Ability to work independently and as part of a team.Preferred Qualifications: 1-2 years of experience in an IT support or similar role (Freshers with relevant skills are welcome). Knowledge of remote troubleshooting tools and techniques. Familiarity with IT ticketing systems and ITIL practices is a plus.Benefits: Competitive salary based on experience. Opportunity to work with a diverse team. Exposure to international clients. Career growth and learning opportunities.How to Apply:Interested candidates can send their resumes to info@8dots.in or contact us at +918155812275.Join us and become part of a dynamic and growing IT team!
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Manager - Technical Service & Development

Doshion Poly Science Pvt Ltd

Technical Leadership Technical Literatures Technical Presentations Case Studies Preparation Process Calculations Conducting PU Tests New Applications Development Product Development Client Support Market Analysis Market Research Collaboration Quality
Job Description: Technical Leadership: Oversee the technical services team, providing direction & support for product development, customer inquiries and troubleshooting of technical issues related to ion exchange resins and associated applications.Product Development: Lead the development of new products & formulations, ensuring alignment with market needs and regulatory requirements. Client Support: Serve as the primary technical contact for key clients. Address technical inquiries, provide training and develop customized solutions to meet specific customer requirements.Market Analysis: Conduct market research to identify trends, customer needs and competitive landscape. Use insights to inform product development and marketing strategies.Collaboration: Work closely with sales, marketing and production teams to ensure seamless communication and alignment on product launches, customer feedback and market demands.Quality Assurance: Implement and oversee quality control processes to ensure that all products meet industry standards and customer expectations.Regulatory Compliance: Ensure that all products comply with relevant environmental, health and safety regulations. Keep abreast of changes in regulations that could impact product offerings.Team Management & Development: Mentor and develop technical staff, fostering a culture of innovation, collaboration and continuous improvement within the team.Education: : B.E. / M.E. / B.Tech / M.Tech (Chemical) OR B. Sc / M. Sc (Chemistry)Role : Manager Technical Services & DevelopmentIndustry Type : Pharmaceuticals, Ion exchange Resins, ChemicalsFunctional Area : Techno Marketing, Presentations, Client Support, etc.
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Technical Support Engineer

Orbit Tracking Solutions

  • 0 - 2 yrs
  • Ahmedabad
GPS Technical Support Engineer
Gps technical support client convenience and best in trouble shoot ..
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  • 2 - 8 yrs
  • Ahmedabad
Generating Leads Visiting Dealer Handling Quality Complaints Capturing All Market Monitoring Engineer Technical Support Walk in
Roles 8 Responsibility (KPIs):1. Generating leads through extensive market / site visit of new and non-usercustomers (Sites which are at early stage of construction)2. Conducting Promotional Activities for IHBs, Contractor & Masons3, THB Site Tracking 8 Conversions as per the targetInfluencer relationship, touch points B volume capturing through loyalty program5. Performing Product Demonstrations 8 providing on site services6. Visiting Dealer, ARS 8 Retailers for lead sharing, activities planning, feedbacketc.7. Handling Quality Complaints and reportingPerformance monitoring1. Capturing all market visit data 8 day to day work in respective Digital platform2. Reporting 8 monitoring the performance by respective Technical ServiceManagerPerformance Measurement.Results to be measured against the individual performance against set kPI targetfor JR. TSE role
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Sales Executive (4-5 Years)

Dint-Tech Control Pvt. Ltd.

  • 4 - 5 yrs
  • 3.5 Lac/Yr
  • Naroda Ahmedabad
Retail Sales Corporate Sales Channel Sales Direct Sales Field Sales Technical Assistant Engineering Lead Marketing Communication Strategic Communication Sales Coordinator Sales Executive Sales Person Sales Promoter Sales Consultant Sales Engineer Sales Incharge Sales Manager
About Us :Dint-Tech Control Pvt. Ltd. is a renowned air compressor manufacturer recognized for its innovation and dedication to quality engineering since 1971.We are currently seeking a dedicated and skilled Sales and Marketing Executive to join our team and contribute to our ongoing growth and success.Required Skills : Strong communication and negotiation skills Cold Calling and Emailing Fluent in English Digital Marketing Knowledge Knowledge of government registration processes & Tendering. Task Prioritization Proficiency in Microsoft Office and CRM/ERP software. Good understanding of Reciprocating Air/Gas Compressors, Vacuum Pumps, Air Dryers, Filters, Electrical, and Pneumatics is preferable. Must have a valid driving license.Responsibilities : Lead generation & management Prepare proposals and negotiate deals. Acquire and maintain client relationships. Conduct field visits, introduce products, and understand customer needs. Participate in networking events and product exhibitions. Maintain files and well-organize recordsAdditional Information : We prefer applications from individuals residing nearby. Dip.in Macanical will be prefered.
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IT Incharge (0-2 Years)

Arcoy Industries India Private Limited

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Ahmedabad
Troubleshooting Installation Maintenance IT Executive Network Technician Hardware Technician IT Helpdesk Executive Support Engineer Technical Coordinator Software Executive Firewall Management Walk in
Awareness about hardware and software backup, Knowledge of firewall and security, Basic IT knowledge, Hardware and software knowledge. implementing database and network designs, installing and upgrading software, ensuring systems security and troubleshooting computer issues throughout their organizations. Troubleshoot and resolve technical problems or issues related to computer software and systems.Train or instruct users in the proper use of hardware or software.
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Technical Associate - Software

Spectra Technovision India Pvt. Ltd.

Software Support Software Implementation Technical Support Technical Associate Technical Assistant
Spectra Technovision (I) Pvt. Ltd. is an OEM and leading provider of innovative solutions in Time Attendance Management and Access Control systems. We are actively seeking a dedicated Technical Associate to join our Customer Success Department, based in Bangalore, Gurgaon and Ahmedabad location. As a Technical Associate, you will be responsible for software implementation and post-sales software support, ensuring our clients receive the highest level of service.Key Responsibilities:-Software Implementation: Collaborate with customers to understand their unique requirements and implement our Attendance Management and Access Control software solutions accordingly. Configure the software to meet specific customer needs and ensure successful deployments.-Customer Training: Conduct training sessions for customers to familiarize them with the software's features and functionalities. Provide ongoing support and guidance to help clients make the most of our solutions.-Technical Support: Act as the primary point of contact for customer inquiries and technical issues related to the software. Respond to queries promptly and effectively, providing solutions to ensure customer satisfaction.-Troubleshooting: Diagnose and resolve software-related issues reported by customers. When necessary, escalate complex issues to senior technical teams while maintaining open communication with the customer.Qualifications:- Bachelor's degree in IT or Computer Science BSc or BE or MCA] from an accredited institution.- 1 to 3 years of experience in software support, software implementation, or related technical support roles.- Proficiency in software troubleshooting and problem-solving.- Basic knowledge of SQL/Oracle Database, including the ability to write basic SQL queries to troubleshoot errors.- Strong communication skills, both written and verbal.- The ability to work effectively both independently and as part of a team.- Freshers can apply for Ahmedabad location only.
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  • 1 yrs
  • 3.3 Lac/Yr
  • Ahmedabad
CRM Good Communication Documentation Skills Travel Within Assigned Regions Customer Satisfaction CRM Sales Technical Sales Sales Process Marketing Team Building Team Coordinator Direct Marketing Management Skills Lead Generation Negotiation Skills Marketing Communication Corporate Sales Customer Relationship Field Sales Field Marketing Selling Skills b2c Marketing
Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking. Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.
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Technical Support Engineer (1-3 Years)

MicroWorld Software Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Linux Hardware Networking Desktop Support
Technical Support Engineer (1-3 Years)Location: Satellite Road, Ahmedabad Should have knowledge of Hardware and troubleshooting the same. Should have knowledge of Windows and Linux Operating System. Should have basic concept of Network Functioning and Troubleshooting. Ability to diagnose and troubleshoot Security issues. Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk) Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. Taking ownership of customer issues reported and seeing problems through to resolution. Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue. Ensure all issues are properly logged.
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