Fresher Technical Coordinator Jobs

Key ResponsibilitiesCustomer Engagement & Sales: Greet customers warmly as they enter, assist them in finding products, answer questions, and provide tailored product recommendations to meet sales targets.Point of Sale (POS) Operations: Process cash, credit, and digital payment transactions accurately using the POS register system; manage returns, exchanges, and promotional discounts smoothly.Visual Merchandising & Stocking: Assist with unpacking stock shipments, tagging merchandise, restocking shelves, and maintaining attractive visual displays according to company guidelines.Store Maintenance: Keep the sales floor, fitting rooms, checkout counters, and inventory storage areas clean, organized, and tidy throughout the operational hours.Loss Prevention: Maintain alertness on the sales floor to minimize shoplifting, monitor inventory accuracy, and report safety hazards or missing stock to management.Product Knowledge: Stay up-to-date on current promotions, active sales campaigns, store inventory, and feature updates across product lines.

As a Computer Hardware Technician, you will be responsible for maintaining and repairing various computer hardware components in a full-time office setting. This role is suitable for candidates who have recently completed their 12th grade and are eager to start their career in technology.Key Responsibilities:- Hardware Maintenance: Perform routine checks and repairs on computer systems, ensuring they operate optimally.- Troubleshooting: Identify and resolve hardware issues, using diagnostic tools and software to provide effective solutions.- Field Work: Occasionally travel to various locations, including Palghar, Thane, Raigadh, Ratnagiri, Nashik, and other districts, for on-site troubleshooting and support.- Documentation: Maintain accurate records of repairs and maintenance performed on computer systems.Required Skills and Expectations:Candidates should possess a basic understanding of computer hardware components and demonstrate problem-solving skills. Attention to detail is crucial, as is the ability to work independently in an office environment. Having a valid driver's license is necessary, as travel may be required for field tasks. A mobile device may be provided to assist in communication during work assignments.This role offers the opportunity to gain practical experience in the computer hardware field while working in a supportive, hands-on environment.

MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.

As a Sales Coordinator based in Mumbai, you will play a crucial role in supporting the sales team and ensuring smooth operations in our work-from-home environment. Your responsibilities will include:- Managing Sales Documentation: Organize and maintain sales-related documents, ensuring that all files are accurate and up to date for easy access by the sales team.- Supporting Sales Team: Assist the sales representatives by providing them with the information and tools they need to succeed, such as preparing sales materials and coordinating schedules.- Customer Communication: Handle inquiries from clients and customers through phone and email, providing timely responses and ensuring high levels of customer satisfaction.- Order Processing: Oversee the order processing system, ensuring that all customer orders are processed accurately and efficiently.- Sales Reporting: Prepare and distribute sales reports to provide insights to the sales team and management on performance and opportunities for growth.To be successful in this role, you should possess strong organizational skills and a keen attention to detail. A proactive attitude towards problem-solving will be essential. You should also have good communication skills to interact effectively with team members and customers. A basic understanding of sales processes and experience in customer service will be considered a plus. Additionally, proficiency in using computers and common software applications is expected. Your ability to work independently and efficiently in a remote setup will be key to your success.

As a Customer Associate, you will play an important role in ensuring customer satisfaction and providing assistance during their shopping experience. Your main responsibilities will include:- Customer Service: Greet and assist customers who visit the store, answering their questions and ensuring they have a pleasant experience. Your friendly approach will help build lasting customer relationships.- Product Knowledge: Familiarize yourself with the products offered in-store to provide accurate information and recommendations to customers. This will help customers make informed decisions and enhance their shopping experience.- Sales Support: Help in promoting sales and offers to customers, encouraging them to take advantage of deals. Your efforts can directly influence the stores sales targets.- Inventory Management: Assist in organizing and maintaining the stores inventory. Keeping shelves stocked and products displayed neatly is crucial for a positive customer experience.- Feedback Collection: Gather customer feedback about their shopping experience and any suggestions they may have. This feedback is valuable for improving the stores services.Candidates for this position should:- Be female and have completed at least the 12th grade.- Have excellent communication and interpersonal skills to interact with customers effectively.- Be eager to learn and adapt quickly to a fast-paced retail environment.- Show initiative and a positive attitude, contributing to a team-oriented work environment.No prior experience is necessary; fresh candidates are welcome.

As an IT Technical Support Engineer, your primary role will be to assist users with their technical issues and ensure the smooth functioning of IT systems. You will provide support both in person and over remote access, helping to resolve a variety of hardware and software problems.Key Responsibilities:- Troubleshooting Technical Issues: You will diagnose and resolve hardware and software problems reported by users, ensuring minimal disruption to their work.- Providing User Support: Assisting users with technical inquiries will be part of your daily tasks, guiding them through solutions and offering best practices for future use.- Maintaining IT Equipment: You will be responsible for setting up, configuring, and maintaining the organization's IT equipment such as computers, printers, and network devices.- Documenting Issues and Solutions: It will be essential to record all support requests and their resolutions in a ticketing system, which helps track recurring issues and improves future service.- Collaborating with IT Team: You will work closely with other IT professionals to escalate complex problems and contribute to team projects aimed at improving overall IT services.To succeed in this role, you should possess a Bachelors degree in Engineering (B.E) and have a basic understanding of computer systems and networks. Strong problem-solving skills and a customer-oriented approach are essential. You must be able to communicate technical information clearly and work well under pressure. Additionally, being a male candidate is a specific requirement for this position. A proactive attitude and eagerness to learn are highly valued, especially as you will be developing your skills in IT support.

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- Issue Diagnosis: Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- Documentation: Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- Product Knowledge: Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- Collaboration with Teams: Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.Required Skills and Expectations:You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

Production Technician- Hyderabad Location: Hyderabad Salary: Negotiable Job Type: Full-Time Freshers & Experienced Candidates Can ApplyEligibility ITI (All Trades) Diploma (Mechanical, Electrical, Electronics, ECE, Instrumentation & Related Branches)Job DescriptionWe are looking for dedicated and technically skilled Technicians to join our manufacturing team. The ideal candidate will be responsible for operating, maintaining, and troubleshooting equipment while ensuring smooth production operations. Freshers and experienced candidates are welcome to apply.Key Responsibilities Operate and monitor production machinery and equipment Perform routine maintenance and basic repairs Troubleshoot equipment and process-related issues Follow safety guidelines and company procedures Assist in production and manufacturing activities Conduct equipment inspections and report abnormalities Maintain records of maintenance and production activities Ensure workplace cleanliness and organization Support quality standards and compliance requirements Work effectively with team members to achieve production targetsDesired Skills Machine Operation Preventive Maintenance Troubleshooting Skills Equipment Handling Technical Knowledge Safety Awareness Quality Inspection Problem Solving Skills Teamwork and Communication Time Management

Job DescriptionEnd-user IT support is provided by resolving hardware, software, operating system, Microsoft 365, Active Directory, and basic network issues through calls, chats, and service tickets. High-quality customer service is ensured by following ITIL processes, prioritizing incidents, troubleshooting technical problems, and supporting global users while maintaining effective communication and timely issue resolution.Role: Global Technical Support Analyst (L1 End User Support)

Key ResponsibilitiesProvide technical support to customers via phone, email, chat, or remote sessions.Diagnose, troubleshoot, and resolve hardware, software, application, and network-related issues.Log, track, and manage support tickets through the ticketing system.Escalate complex technical issues to appropriate teams and follow up until resolution.Install, configure, and maintain software applications and systems.Monitor system performance and identify potential issues proactively.Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.Assist customers with product setup, upgrades, and configuration.Collaborate with engineering, product, and quality teams to improve support processes and product performance.Ensure compliance with service-level agreements (SLAs) and company support standards.

Key ResponsibilitiesProvide technical support via phone, email, chat, remote access, or onsite visits.Troubleshoot and resolve hardware, software, application, and network-related issues.Log, track, and manage support tickets through a ticketing system.Diagnose root causes of technical problems and implement appropriate solutions.Escalate complex issues to senior support teams when necessary.Install, configure, and maintain hardware, software, and operating systems.Assist customers with product setup, upgrades, and system usage.Maintain accurate documentation of incidents, resolutions, and support procedures.Monitor system performance and proactively identify potential issues.Ensure compliance with service level agreements (SLAs) and quality standards.

Key ResponsibilitiesLead, supervise, and support team members to achieve departmental objectives.Set performance goals, monitor progress, and provide regular feedback.Conduct team meetings, coaching sessions, and performance reviews.Allocate tasks and ensure timely completion of projects and assignments.Develop and implement strategies to improve team efficiency and productivity.Resolve employee concerns and operational challenges effectively.Ensure adherence to company policies, procedures, and quality standards.Prepare and analyze performance reports and key metrics.Collaborate with senior management and other departments to achieve organizational goals.Identify training needs and support employee development initiatives.