Inventum Technologies (p) Limited
RS 2,75,000 To 5,50,000 p.a. Bangalore
Job Responsibilities: Provide technical help to L1 staff in solving customers problem. Be available during the shift hours to support the L1s. Extending expert technical assistance to customers in case any Trouble Ticket gets escalated for high en...
Key Skills : support engineer,hardware,networking,ccna,rhce,pgsql,it support engineer,switching
Inspiration Manpower Consultancy Pvt Ltd
Answering calls and emails of end users in a cordial, professional manner Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled. Route/Assign tickets to the appropriate support group, if necessary. Ide...
Key Skills : help desk manager,itil,it support engineer,help desk