Technical Coordinator Job Vacancies in Mohali

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Job Overview: The IT Support Executive is responsible for ensuring the smooth functioning of IT systems and infrastructure within the organization. This role involves providing technical support, troubleshooting hardware, software, and networking issues, managing IT assets, and collaborating with other departments to meet the technology needs of the steel manufacturing and related operations, etc.Qualifications & Skills: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in IT support, preferably in an industrial or manufacturing environment. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with ERP systems used in the steel industry is a plus. Excellent communication and interpersonal skills. Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), and CCNA are advantageous

Role & Responsibilities - Identify, propose and close sales opportunities for Companies product and service solutions over the phone. - Achieve the required quantity and quality of outbound calls to prospects and qualify, convert enough new business to meet a monthly quota. - Receiving calls by prospective customers, cold calling not required. - Utilize phone, email and web tools to communicate and present company offerings. - Work in a team environment. - Answer/respond to customers inbound questions; maintain CRM tools with accurate data. - Meet and/or exceed individual product and services targets set by the client. - Effectively build and execute a target achievement plan to maximize revenue; give weekly forecasting.Skills & Knowledge Should have good knowledge of Mac, Window, Email, printer, router, troubleshootAchieving Sales TargetExcellent interpersonal and customer relationship building skills requiredShould have proven skills in working and building relationship with product partners and resellersExcellent written, oral and listening skills required; Strong business understanding.US Process, Night Shift.Skills & Knowledge Should have good knowledge of Mac , Window, Email, printer, router Technical Support and troubleshooting.

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team

PHP Developer: To hire a talented PHP developer to manage back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.Job DescriptionBachelors degree in computer science or a similar field.Ability to speak clear Hindi and English.Knowledge of PHP web frameworks including Laravel, and CodeIgniter.Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.Understanding of object-oriented PHP programming.Previous experience creating scalable applications.Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.Familiarity with SQL/NoSQL databases.Ability to manage a project.Good problem solving skillsExperience:2-3 YearsIndustry:IT software, software services, Product support, technical supportFunctional Area:Software DevelopmentRole Category:Individual contributor to lead levelRole:Software DevelopmentNumber of open Positions: Team Member : 2

Job Profile:Excellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskTaking charge of Weekly and Monthly Sales Reporting.Maintaining opportunities and Account Details in CRM.Proposal Building.Handling the Quotations Proposals, payment recovery.Solving their Queries, as per the Product Information Required.Keep the Track of Sales Orders , Reporting to concern Head,

what you'll do custmore support - voice & non voice process Good/ fluent English Rotaional/ Night shift/ Day shift Available Candidates has to resolve queries over call/ chat/ email salary:- 25k - 45k Age:- 18 - 35 only Perks and Benifts provident fund + Gratuity + Medical Insurance + Great Incentives

Name of Designation : Technical AssistantShould possess a degree in B.E or B.Tech (IT/CSE/ECE) OR MCA from a recognized university or institution with a minimum of 50% marks in aggregate ANDApart from the above basic qualifications, a candidate applying for any of the above said posts must have qualified in Punjabi Language up to matric standard or its equivalent from any recognized institute/Board or should have passed the Punjabi language proficiency test held by Department of Languages, Government of Punjab. Age:- The age must be between 18 to 37 years (as on January 1, 2022).Salary : 20,000

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Eligibility:--Any Bachelor Degree-Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper team leader in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.

Provide product related support to ship/office staff.Provide support to users related to IT hardware and software, through phone, web, WhatsApp & email.Manage end-user client relationship on a day to day basis.Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriatelyLearn and be proficient with advanced user configuration optionsBe able to deploy applications and troubleshoot defectsAbility to understand the client's business requirements.Able to determine problems and deliver known solutions with a high level of customer satisfaction.Provide 24/7 coverage, work in alternating shifts of day, evening and night.Occasional travel/sail required for onsite implementations on vessel or office.Provide trainings/demonstrations of company products to international clientele.

1. Work with US facing clients.2.Manage and Support process foreign clients in US . 3. Monitors calls and email.# INTERVIEW FORMAT ; ZOOM VIDEO CALL.Working Time: 10:00 pm to 7:00 am. Sunday Off.

Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage

Provide technical support to international customers remotely. Sales and Delivery of Technical services and Troubleshooting and resolve client Tech Issues.

o actively look for improvements in the current IT systems and formulate plans for changes which enhance productivity, accountability, repeatability, and scalability of operations. To execute projects set by upper management with the previously mentioned goals. Some of the immediate projects would be: Introducing Microsoft teams, Sharepoint and OneDrive for storing all documents electronically Improving the hosting of the internal ERP software Upgrade some PCs and procure new PCs as required Create standard operating procedures for tasks along with flowcharts to reduce man dependence. Self-proposed projects

Hiring For BPO (Voice & Chat process)Work from office onlyLocation- Mohali, ChandigarhGood communication skills requiredQualification- Min 12th & aboveSalary- 18k to 30kInterested can contact

Coordinate with technical team for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Report and escalate to management as needed Perform risk management to minimize project risks Create and maintain comprehensive project documentation Track project performance, specifically to analyze the successful completion of short and long-term goals Perform other related duties as assigned Develop spreadsheets, diagrams and process maps to document needsRequirements: Bachelors Degree in Computer Science, Information Technology or related field 3+ years experience as an IT professional 2+ years supervisory experience in an IT Department Proven working experience in project management Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills Strong working knowledge of Microsoft Office

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team