Technical Coordinator Job Vacancies in Lucknow

Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.

Technical Support ExecutiveJob RoleProvide technical support via calls, chat, and emailTroubleshoot and resolve customer issues efficientlyInvestigate problems and provide accurate solutionsMonitor cases and maintain proper documentationCoordinate with internal teams when requiredRequired SkillsStrong communication & writing skillsGood problem-solving and troubleshooting abilityPatient, empathetic, and customer-focusedGood knowledge of Microsoft ExcelBasic technical understandingEligibilityFreshers & experienced candidates can applyBachelor's degree preferredAnyone can applyBenefitsCompetitive salary based on performanceCareer growth opportunitiesSupportive and collaborative work environmentTraining and skill development support

Strong knowledge of operating systems, network configurations, and common software applications.Proficiency in troubleshooting technical issues.Excellent communication skills to provide clear instructions to users, both verbally and in writing.Ability to manage multiple tasks and prioritize work effectively.Strong problem-solving skills.Customer service skills to maintain positive relationships with users.

BPO technical support job descriptionThis job description outlines the responsibilities, qualifications, and skills required for a Technical Support role within a Business Process Outsourcing (BPO) environment. Job summary/objectiveProvide technical assistance and troubleshooting to customers or internal staff, addressing issues related to hardware, software, and network connectivity. Diagnose and resolve technical problems efficiently and effectively, ensuring user satisfaction and minimizing disruptions. ResponsibilitiesProvide technical support via phone, email, or chat, responding promptly to inquiries and resolving issues.Troubleshoot hardware, software, and network problems, diagnosing faults and implementing solutions.Install, configure, and maintain computer systems, applications, and network components.Escalate complex or unresolved technical issues to higher-level support or specialized teams as needed.Provide timely and accurate feedback to customers, keeping them informed of the status of their requests.Document all support activities, including steps taken to resolve issues, in a tracking system.Maintain accurate records of customer interactions and technical resolutions.Collaborate with other technical teams to ensure seamless problem resolution.Identify opportunities to improve processes and workflows within the technical support team.Maintain a positive attitude and remain calm under pressure, especially during challenging situations.Stay updated on relevant technologies and trends, participating in training and development programs.May also include:Walk customers through common phone hardware and software configurations to maximize service functionality.Assisting with installation of Ethernet and Coaxial cabling as well as various network or security systems. QualificationsHigh school diploma or equivalent; a degree in computer science or information technology is advantageous.Prior experience in technical support, desktop support, or a similar role.Proficiency in operating systems such as Windows, macOS, or Linux.Experience with remote desktop applications and help desk software.Knowledge of networking principles and operating systems. SkillsExcellent problem-solving and troubleshooting skills.Strong verbal and written communication skills to clearly explain technical concepts.Ability to learn new software and hardware quickly and adapt to changing technologies.Strong customer service focus and interpersonal skills.Time management and ability to prioritize and manage multiple cases simultaneously.Attention to detail and a process improvement mindset. Desirable skills (optional)Certification in Microsoft, Linux, or Cisco technologies.Experience in programming, HTML/CSS, or scripting languages.Knowledge of specific software relevant to the industry or clientIndustryIT Services and IT ConsultingEmployment TypeFull-time

Job Summary:The Field Engineer FTTH is responsible for the on-site installation, commissioning, troubleshooting, and maintenance of fiber optic network infrastructure at customer premises and within the field network. This role plays a key part in ensuring the quality, reliability, and performance of FTTH services.Key Responsibilities:1. Installation & Commissioning Install fiber optic cables, ONTs (Optical Network Terminals), splitters, and other equipment at customer premises. Perform splicing and termination of fiber cables, ensuring low loss and proper signal flow. Conduct OTDR and power meter tests to verify and certify installation quality.2. Fault Diagnosis & Repair Identify and troubleshoot faults in the fiber network (both at the customer end and in the field). Resolve physical connectivity issues, hardware failures, and signal loss problems. Perform emergency repairs and service restoration with minimal downtime.3. Site Surveys Conduct site surveys for new connections to assess feasibility, cable routing, and material requirements. Coordinate with customers to finalize installation plans based on site conditions.4. Customer Interaction Provide technical support and guidance to customers during and after installation. Explain basic FTTH equipment operation and service usage to end-users. Handle customer complaints or escalations professionally and efficiently.5. Documentation & Reporting Maintain records of installation details, service calls, test results, and material usage. Prepare daily reports and submit updates to supervisors or management.6. Equipment Handling Safely handle and transport FTTH tools, splicing machines, OTDRs, ladders, and fiber reels. Ensure proper use and maintenance of all field equipment.Required Skills & Qualifications: Diploma/ITI in Electronics, Electrical, Telecommunications, or a related field. 13 years of experience in FTTH network installations and field operations (freshers with training can be considered). Hands-on experience with fiber splicing, OTDR testing, and optical power measurement tools. Understanding of GPON technology and FTTH network architecture. Ability to work independently and manage tasks in the field. Strong communication and customer service skills. Willingness to travel and work flexible hours as needed.Preferred Certifications (Optional): FTTH Council Certified Installer or equivalent Basic safety training or fiber handling certification

IT Engineer, we are looking to hire an experienced IT Engineer to manage our company's computer systems. As an IT executive, you will be responsible for hardware configurations, installing software, managing network systems.To ensure as an IT Engineer, you should have experience maintaining computer systems, the ability to manage troubleshooting skills. Designing and installing computer hardware configurations. Installing software and networking systems. Installing and troubleshooting CCTV's. Responding to general IT requests Fixing hardware, software, and networking issues. Installing high - level security systems.QualificationDiploma in computer science or a similar field. Experience: 1-3 years. Good knowledge of LAN, Wireless networks and security systems. Ability to troubleshoot complex software and hardware issues.

We are looking for 3 Technical Support Executive Posts in Gurugram, Haryana, Lucknow, Uttar Pradesh, good communication, customer handling, with deep knowledge in good communication, customer handling and Required Educational Qualification is : Professional Degree, Other Bachelor Degree, B.Com,

Job SynopsisProfile : Sales ExecutiveCompany: Secure PC Online Solutions Pvt LtdExperience: 1+ yearsSalary: 35000 to 45000Location: LucknowJob DescriptionDear Candidate,We have an urgent opening for Sales Associate in Lucknow.Roles and responsibilities -* Assist customer to help with their issues related with Internet/CCTV/Computer/Mobility Devices//network.* Resolve the issue over call or via remote.* Follow ups on regular intervals if case is refereed to different team.Qualifications - * Excellent Spoken English (COMPULSORY)* Any Graduate can apply.* 1+ years experience in International BPO Or any Domain can apply for Voice Process.* Only Night Shift.* Work from home not available.

Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirements.Drafting user stories, wireframes and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Should be Excellent in communication as well as written English.

. Knowledge/ Experience in high end computing like Server Technology/Cloud/Security.2. Clean hand in HPC.3. Clean hand in Server hardware4. Must have knowledge in Windows Server as well as Linux platform.5. Must have knowledge in cloud.6. Must have knowledge in Virtualization technology.7. Must have knowledge in major threat prevention and network technology.8. Must have handful knowledge in CISCO/SOPHOS/CHECKPOINT/SONICWALL/FORTINET/WATCHGUARD9.Must have knowledge of OS and Servers installation

We are looking for 20 TECHNICAL SUPPORT US VOICE PROCESS Posts in Lucknow with deep knowledge in Communication Skills and Required Educational Qualification is : Other Bachelor Degree

We have vacant of 25 It coordinator, It Engineer, Electrical Engineering Jobs in Lucknow for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill IT Engineer,IT Coordinator,Technical support etc.

Roles and Responsibilities: Builds business by identifying and selling prospects; maintaining relationships with clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal net works; bench marking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Explain about our training's courses by understanding the need of the clients &generate and convert the leads into Sales. Follow up calls for clients in pipeline. Candidates having prior experience in sales/outbound calling/business development/educational sales background/voice process will be given preference Candidates having experience into admissions/ student counselling, selling educational courses or training will be given preference Negotiate/close the deals. Maintain good relationship with new & existing clients. Result oriented & achieve the given targets. Excellent English communication skills & active listening skills & confident and soft spoken. Prompt problem solving & decision-making skills