IT Support Job Vacancies in Hyderabad

We are seeking a skilled and motivated Computer Hardware and Networking Technician to join our team. The ideal candidate should have strong technical expertise in computer hardware repair, software troubleshooting, and network management.

Job Title: Cyber Security Specialist TRO GRC(ERM).Roles & Responsibilities:Experience, education, skills, licensure, or training required:The Cybersecurity Specialist must be self-motivated, be a great team player who values results,be professional, and be well-rounded technically. Should be able to conduct a guide and conduct an audit acrosscybersecurity frameworks, works ISO 27001, CMMC, CMMI, and FAIR (factor analysis of information risk). Abilityto conduct risk assessments and audits to support the above framework. Work with all areas of businessunits, IT departments, and third parties, guiding areas of process improvement surroundingpolicy, procedures, and standards for the above frameworks. Interface with team members, departments, and outside associates. Can work directly with all levels ofmanagement and other corporate team members in person as needed. Work with all levels of users and management levels, while being able to understand business needsand communicate necessary IT Security and compliance requirements and needs. Have an extensive knowledge of the development of enterprise-level policies, standards, and proceduresand the ability to determine what is needed and communicate it professionally in writing. learn to analyze software, networks, and scan data to identify vulnerabilities to support compliancerequirements. Assist with and implement process improvement to support IT Security, IT, and GRC requirements toSupport Risk and Compliance Audits. Oversee, develop, and provide guidance where needed for compliance requirement programs, RiskAssessments and audits. Prior experience defining risk management framework and leading implementation. Needs to understand common risk management frameworks and risk assessment approaches. Identifies key risks in business units, Sites & actions to mitigate these risks. Identifies operational control weaknesses. Has rolled out risk management across business units periodically Monitored remediation programs, ensuring root causes of operational risk issues Review and develop risk policies in accordancePreferred Experience/Skills:Candidate must have 5-6 years experience managing enterprise-level Security Audit and Complianceand/or Risk Management programs with successful results. This person must communicate well with themanagement and above, both verbally and in writing, while balancing the business needs and securityrequirements. Experience working in the Big Four Auditing Firms or other Risk managementpreferred.Education: Graduate/postgraduate in any discipline. Certification in CISA, Auditor certification inISO27001, CMMI, CMMC;

Service Desk Support Trainee Job DescriptionOne Liner :Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions.Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability toHold clear, spontaneous, and productive conversations via phone.Write detailed, grammatically correct support emails and chat responses.Communicate complex technical issues to non-technical users in an understandable manner.You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -Provide world class remote assistance to users via Chat, Phone and eMailAssists users by remote troubleshooting and resolving technical and service issues.Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.Principle duties and responsibilities Job Description :Provides comprehensive remote support across major operating systems -Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.Follows documented procedures for issues presented and escalates further if need be.Delivers support for G suite applications, covering installation and basic usage -When necessary, escalates issues to the SMEs / Leads for resolution.Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently.Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support.Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolutionProactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques.Communicate effectively with non-technical users to explain solutions in an understandable manner.Must Have Skills :Degree Certificate (Any, but should have good written and verbal communication skills)0 - 1 years of Customer Service experienceExcellent communication skills, should be able to hold a conversationBasic troubleshooting and should be able to comprehend the issues presentedAbility to deal professionally as well as ability to learn new products and technologiesGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing priorities and implement the same per business requirementsBasic knowledge on IT systemsKnowledge, Skills and Abilities :Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skillsGood Analytical & Cognitive skillsRequired Skills & Qualifications:Education: Any degree, with strong written and verbal communication skills.Experience: 0-1 year in customer service.Communication & Customer Handling:Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support.Strong customer service approach and attitude, multitasking, and documentation skills.Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills.Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:**Cloud Engineer****Salary**: 15,000 to 60,000 per month**Qualification**: Fresher / Experienced**Role Responsibilities**:- Design, deploy, and manage cloud infrastructure solutions.- Ensure the security and scalability of cloud systems.- Monitor and optimize cloud performance and cost efficiency.If you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.**How to Apply**: [Job Apply](https://forms.gle/Z5AttdqEpRC2VCZ6A)For more information, visit our [official website](https://rightfitresources.com).Note: Only shortlisted candidates will be contacted for the interview process.

Job descriptionQualifications:- 3+ years of direct client support experience on both a Windows and Mac environment- Experience in Office 365 admin, Google Workspace admin, and Microsoft Server- The desire to get jobs done right the first time with a sense of urgency and attention to detail- Proficiency in Windows, Mac, and mobile devices- Develop, implement, and maintain Microsoft Endpoint Manager/Intune.- Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience- Strong written and verbal English communication skills- Able to communicate and understand American accentPrior experience working with Azure cloud- Comfortable creating and administering an IaC cloud environment- Prior experience working with Azure- Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform- Solid understanding of monitoring, alerting, and observability philosophies and best practices- Ability to analyze, design, and integrate systems architectures- Understanding of cyber security products and concepts- Extensive troubleshooting/debug experience- Comfortable in working night shiftResponsibilities:- Respond timely and appropriately to all support requests- Troubleshoot hardware and software issues remotely and via phone- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols- Maintain working relationships with clients- Check and maintain internal system tools- Contribute, update, and maintain internal technical documentation- Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency- Review proposed architectures, providing feedback or identifying constraints- Provide delivery of cloud architecture solutions, configuration, and support- Review and create policies for cloud environments for security, cost, a

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Hardware Skills:Repair & MaintenanceInstallationNetworkingElectronics BasicsPeripheral ManagementHardware UpgradingTestingOS KnowledgeSoftware Skills:ProgrammingSDLC UnderstandingDatabase ManagementOperating SystemsWeb DevelopmentTestingVersion ControlProblem-SolvingCybersecurity AwarenessUI/UX Design

We are excited to inform you about an excellent job opportunity for the position of Desktop Level 1 Engineer at our company. If you are a fresher with a knack for understanding and solving computer system issues, we want to hear from you. At our organization, we believe in providing opportunities to individuals based on their skills and aptitude rather than just their formal qualifications.As a Desktop Level 1 Engineer, your responsibilities will include:Diagnosing and resolving hardware and software issues on desktop computers.Providing on-site support to clients for system troubleshooting.Assisting with basic network configurations.Collaborating with senior technicians to resolve complex problems.Ensuring excellent customer service and satisfaction.

1. To Follow the GMP, Safety and Environment and Environmental policy and adhere to other policies of the company.2. Take Initiation to follow-up to procure the hardware, software for computers, applications, instrument related Equipments.3. Maintain the Servers of QC Lab in Good condition4. Resolve the problems in any software and hardware by coordinating with Service providers.5. Responsible for DATA Backup & Restore of QC Laboratory systems As per SOP.6. Maintaining of Network Diagram upto date.7. Creation, Modification, Disable of Users in Computerized systems of Empower 3 Application Server Lab solutions and Windows(Domain & Workgroup) Password Management as per SOP.8. Performing the Computer validation As per the SOP or Coordinate with External agency for the activity as per agreement and coordinating with Cross-functional teams for risk Assessment during CSV.9. Creation, Disable of projects in Empower Application Server and Standalone Instrument Systems.10. Prepare and Review of Procedure pertaining to IT related role in QMS.11. Raising and Evaluation of changes route to change control procedure pertaining to IT.12. Reporting of Deviations/incidents and Monitoring and implementation of Corrective And Preventive Actions pertaining to IT Procedures.13. Maintaining of Enterprise and Standalone applications used in Quality Control Departments (Ex: Empower, Lab solutions).14. Co-ordinating with Vendor/Supplier during installation and At the Time of troubleshooting of Computer Systems in QC Lab.15. Administration of Anti-virus Server and Network Configurations, Monitoring of Event Logs for updating data and virus traces.16. Daily Checking of Internet Connections (LAN,WAN),Virus Logs, Antivirus.17. Solving the Problems if Any Electronic Mails issues & Configurations.18. Solving the Network problems to Connect Various Locations.19. Update Windows Updates & Patches in all PCs.20. Connecting Network Printers.21. Prepare Tentative budget as per require

Job Title: Business Development Executive (Female) - Web Development & Digital MarketingCompany Overview:Join our dynamic and innovative web development and digital marketing company, where creativity, technology, and strategy converge to drive business growth for our clients. We are seeking a motivated and talented Female Business Development Executive to play a crucial role in expanding our client base and fostering lasting relationships.Position Summary:As a Female Business Development Executive specializing in web development and digital marketing, you will be responsible for identifying, prospecting, and acquiring new clients. Your primary focus will be to understand client needs, present tailored solutions, and ensure successful project execution in collaboration with our development and marketing teams. Your role will require a combination of sales skills, industry knowledge, and a customer-centric approach.Responsibilities:Prospecting and Lead Generation:Identify potential clients through research, networking, and various lead generation strategies.Initiate contact with prospective clients through calls, emails, and networking events.Consultative Selling:Engage with clients to understand their business objectives and challenges.Present our web development and digital marketing services as solutions that align with client needs.Customize proposals and presentations based on client requirements.Relationship Building:Cultivate and maintain strong relationships with existing clients to encourage repeat business and referrals.Establish rapport with key decision-makers and stakeholders within target organizations.Collaboration:Collaborate with internal teams including web developers, designers, content creators, and digital marketers to develop comprehensive solutions.Ensure seamless communication between clients and internal teams to ensure project success.Negotiation and Closing:

Install new software and hardware components.Regularly evaluate our IT systems to ensure they meet the necessary demands.Assist with network administration tasks.Ensure data storage is safe and secure.Resolve all issues of IT systems and software.should know how to manage vast data.

Job Description / RequirementsBCS/ BTech / Must possess a Microsoft 365 Enterprise Administrator Expert Certification and at least *3 years experience as a Microsoft Exchange Administrator.Job Role - Microsoft IT supportLocation: Hyderabad, Himayat NagarResponsibilities Must be able to provide complete administration of the Microsoft 365 environment and its capabilities. Testing, implementation, and deployment of Exchange Online. Query Exchange environment using the Office 365 Command online tool. Implement and support security policies, such as data retention. Support the messaging environment in the Cloud (Microsoft 365). Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system. Review, test, and make recommendations for standard email practices. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Primary On-site support for Microsoft 365 issues. Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication. Perform scripting administration tasks and reporting using PowerShell. Develop scripts for automating processes within the environment. Help ensure team performance meets or exceeds defined Service Level Agreements. Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange. Monthly audits on the Active Directory environment to reconcile users. Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune). Troubleshoot active sync issues with mobile devices. Troubleshoot issues with Microsoft 365 Teams. Create security and distribution groups in Active Directory. Update, contribute, and maintain local SharePoint team sites as procedures/documentation change. Create user guides and instructional documents for end-users and Train local support team members.

Role Description:Assist Operations Team for fair and smooth conduct of LAN Based Assessments, Digital Marking, Training Program across different geography.Monitor and manage technical preparations for smooth conduct of exams. Ensuring timely availability of technical resources across all venues.Ensuring availability and deployment of IT Managers across all venues as per ratio, on the day of exam. Provisioning of additional IT Managers to manage any exigencies.Tracking of different milestones and highlighting potential issues that may impact overall delivery.Creation of relevant SOPs, Procedure Manuals, Handbooks and regularly updating them based on current technical updates.Raising of Incidents and tracking them till closure for technical issues faced.Conducting mock prior to exam days for system compatibility checks & project specific objectives at drive level.Audits on exam days to assess the code of conduct.Arranging de-briefing sessions to provide feedback and share audit observations.Generating and sharing of reports with all concerned stakeholders.Carrying out IT security risk and threat analysis on regular basis to prepare plan to counter the deviations. Implementation of corrective & preventive actions to avoid recurrence.Designing and Developing of KRIs & KPIs to track performance considering the current requirements.

Attending service calls reporting to service team follow ups with customer ands team coordinating with the complaint calls etc

Opening For Counselor :Candidates should have Counseling ExperienceCandidates should have good communication skills in English .Candidate should have good speaking skillsGood convincing skillsCandidates Should have basic knowledge in IT Courses ( They should just know about name of IT Courses)

JD - Sales Business Development ManagerJob DescriptionCiferon is the simplest restaurant POS and management software that works online and offline, integrated with leading platforms which provide easy operations like Billing, Inventory, accounting, Reports, online orders, and many more. Hence, the major part is sales and marketing. So we are looking for a relationship manager who has a major role in the organization for both employee and company growth.Roles & Responsibilities Ability to turn leads into opportunities and sales Sell Ciferon Restaurant Management Software Contact potential customers via phone, email, and face to face Work on KPIs and revenue targets as set by the organization Responsible to be fully aware of Ciferon products and able to demonstrate them Negotiate prices with potential customers and close sales Ensure all administration relating to sales is completed effectively Ability to work under sales and target pressure Forecast monthly, quarterly, and yearly sales Submit daily or weekly reports with activities to seniors Build a strong pipelineExperience Range - 0 to 6 yearsSalary Range- 15K 30KLocation: Pune, Hyderabad Skills required -IT sales, Software Sales, ERP sales, Field sales, direct sales, New Client Acquisitions, B2B sales, website sales, corporate sales, Lead Generation,Candidate Attribute - Should have Good Communication Skills Candidate must have Laptop & 2-Wheeler Candidate should have good Presentation Skills

Job descriptionQualifications:- 3+ years of direct client support experience on both a Windows and Mac environment- Experience in Office 365 admin, Google Workspace admin, and Microsoft Server- The desire to get jobs done right the first time with a sense of urgency and attention to detail- Proficiency in Windows, Mac, and mobile devices- Develop, implement, and maintain Microsoft Endpoint Manager/Intune.- Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience- Strong written and verbal English communication skills- Able to communicate and understand American accentPrior experience working with Azure cloud- Comfortable creating and administering an IaC cloud environment- Prior experience working with Azure- Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform- Solid understanding of monitoring, alerting, and observability philosophies and best practices- Ability to analyze, design, and integrate systems architectures- Understanding of cyber security products and concepts- Extensive troubleshooting/debug experience- Comfortable in working night shiftResponsibilities:- Respond timely and appropriately to all support requests- Troubleshoot hardware and software issues remotely and via phone- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols- Maintain working relationships with clients- Check and maintain internal system tools- Contribute, update, and maintain internal technical documentation- Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency- Review proposed architectures, providing feedback or identifying constraints- Provide delivery of cloud architecture solutions, configuration, and support- Review and create policies for cloud environments for security, cost, a