Hiring Fresher / IT Support Engineer / B.C.A

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.

Key Responsibilities

Provide technical support for desktops, laptops, printers, and peripherals

Troubleshoot hardware, software, and operating system issues

Install, configure, and maintain Windows / Linux / macOS systems

Diagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)

Handle ticketing systems and maintain issue resolution documentation

Support email systems (Outlook, Gmail, Office 365)

Assist with software installations, upgrades, and patch management

Escalate unresolved issues to higher-level support teams when required

Ensure data security, backups, and antivirus updates

Provide user training and guidance on IT systems and best practices

Required Skills & Qualifications

Diploma / Bachelors degree in Computer Science, IT, or related field

Strong knowledge of Windows OS, basic Linux commands, and system administration

Understanding of networking concepts (TCP/IP, DNS, DHCP)

Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)

Knowledge of hardware troubleshooting and IT asset management

Strong communication and customer service skills

Contact Person: Rakesh HR

Contact Number: +91

Experience: 0 - 4+ Years

Location: Coimbatore

Timings: AM - PM

• Experience

  0 - 4 Years

• No. of Openings

  4

• Education

  Graduate (B.C.A, B.Com, B.Sc, B.Tech/B.E)

• Role

  IT Technical Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  63/54, 55, Puliakulam Rd, Dhamu Nagar, Coimbatore, Tamil Nadu 641045