IT Support Jobs

We're Hiring - IT Support Engineer Are you passionate about solving technical issues and helping users stay productive?Infolexus Solutions is looking for a dedicated IT Support Engineer to join our growing team and provide reliable technical support.

Troubleshoot and resolve complex hardware and software issues on desktops, laptops, andother devices.

Greeting From Vishakan Placement Service Hiring Experience Candidate For Hardware Engineer - IT Support & SAP Business One (Manufacturing)Position DetailsDepartment Information Technology (IT)Industry ManufacturingReporting To IT Manager / Head - ITExperience 2-5 YearsCTC Range 3.0 LPA - 4.0 LPA (Negotiable)Job SummarySkilled Hardware Engineer to manage and support the company's IT infrastructure, including desktops, laptops, printers, network devices, and end-user systems. The candidate should have hands-on experience in hardware troubleshooting, system administration, and end-user systems while providing first-level SAP Business One support for manufacturing operations including Production, MRP, Inventory, and Warehouse functions.Key ResponsibilitiesHardware & IT Infrastructure Support Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices. Diagnose and resolve hardware, software, and operating system issues. Perform preventive maintenance and system upgrades. Manage user accounts, system access, and IT asset inventory. Install and configure Windows operating systems and business applications. Coordinate with vendors for warranty claims, repairs, and procurement of IT equipment. Ensure proper backup and recovery procedures for end-user systems.Network & Security Support Monitor and troubleshoot LAN, Wi-Fi, internet connectivity, and network devices. Configure and maintain switches, routers, and network printers. Ensure endpoint security, antivirus updates, and compliance with IT policies. Support data backup and cybersecurity best practices.SAP Business One Support Provide first-level support to SAP B1 users. Assist users in resolving SAP-related issues in Inventory, Production, Purchasing, Sales, and Finance modules. Coordinate with SAP consultants for issue resolution and enhancements. Support SAP user creation, authorization, and basic administration. Assist in SAP data validation, reporting, and troubleshooting.Manufacturing IT Support Support production floor systems, barcode printers, scanners, and manufacturing terminals. Ensure uninterrupted availability of IT systems used in production and warehouse operations. Coordinate with departments to resolve system-related operational issues.Required Qualifications Diploma / Bachelor's Degree in Computer Science, Information Technology, Electronics, or related field. Experience working in a manufacturing environment preferred. Basic knowledge of SAP Business One (SAP B1). Knowledge of Windows OS, Microsoft Office, networking, and troubleshooting.Technical Skills Desktop and Laptop Hardware Troubleshooting Windows 10/11 Administration Printer and Scanner Support LAN/WAN Networking Active Directory (preferred) Antivirus and Endpoint Security Management SAP Business One User Support IT Asset Management Backup and Recovery ProceduresSoft Skills Strong problem-solving and analytical skills. Good communication and user support abilities. Ability to work independently and manage multiple tasks. Team-oriented with a customer-service mindset.Preferred Qualifications SAP Business One support experience in a manufacturing company. Certifications such as CompTIA A+, Microsoft, or Networking certifications. / CCNA Experience with barcode systems, production terminals, and shop-floor IT support.No of openings: 5 Dayshift- Sunday week-Off Immediate Joiner Must Work Location : Papparapakkam Tiruvallur Candidate Preferred Location: Thandalam, Sriperumbudur, Sevvapet,Veppampattu,thiruninravur, ThirumazhisaiInterested Candidate For Job Please Call Immediately Contact Person : Vishakan Placement Service HR Pradeep jobvpservice@gmail.com

**Job Title:** Junior IT System Manager**Location:** Bandra West, Mumbai**Experience Required:** 1-2 Years**Employment Type:** Full-Time**Job Summary:**We are seeking a proactive and detail-oriented **Junior IT System Manager** to handle day-to-day IT operations and ensure smooth functioning of the companys IT infrastructure. The ideal candidate should have basic hands-on experience in managing systems, troubleshooting issues, and supporting overall IT operations.**Key Responsibilities:*** Manage and support daily IT operations across the organization* Handle installation, configuration, and maintenance of computer systems and networks* Troubleshoot hardware and software issues in a timely manner* Manage office IT infrastructure including desktops, laptops, printers, and networking devices* Ensure proper functioning of internet connectivity, routers, and servers* Provide technical support to employees for IT-related queries and issues* Assist in system upgrades, software installations, and updates* Maintain IT inventory and ensure proper documentation of systems and assets* Ensure data backup and basic security protocols are followed* Coordinate with external vendors for IT support when required**Requirements:*** Graduate in IT, Computer Science, or a related field* 1-2 years of relevant experience in IT support or system management* Basic knowledge of networking, hardware, and operating systems* Strong troubleshooting and problem-solving skills* Good communication and coordination abilities* Ability to work in a fast-paced environment**Additional Information:*** Immediate joiners will be preferred

We are looking for a Desktop Engineer to join our team in Goregaon East, Mumbai. This entry-level position is ideal for recent graduates who are eager to learn and grow in the field of IT support. Key Responsibilities include:1. **Hardware and Software Support**: You will assist in troubleshooting and resolving issues related to computer hardware and software. Your role will involve diagnosing problems and implementing solutions to ensure seamless operations.2. **Installation and Configuration**: You will be responsible for installing and setting up new computers and software applications. This will include configuring systems according to specific requirements to support user needs.3. **User Support and Training**: You will provide technical support to employees, guiding them in using software and hardware effectively. Your expertise will help enhance their daily productivity.4. **Maintenance and Updates**: You will perform regular maintenance on computers and ensure that software updates and security patches are applied promptly. Keeping systems up-to-date will help prevent potential technical issues.To be successful in this role, you should possess a basic understanding of desktop environments and be eager to learn more. Strong communication skills are important as you will be interacting with various team members. Attention to detail and a problem-solving mindset are essential to ensuring efficient and effective support for our users. A proactive attitude and a willingness to grow in the IT field will make you an excellent candidate for this position.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure.Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers.Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rulesIn-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

HDO Wireman - Airtel Project Field Job KolkataJob Title:HDO WiremanCompany:Airtel Project (Field Operations)Location:Kolkata, West BengalJob Type:Full-Time Field Job

Job Location: Surat (On Site)Experience: Min 1 YearQualification: Min GraduateJob Timing: 11:30 am to 9:30 pmSkills & Requirements:Fluent English Speaking is MandatoryKnowledge of computer operating systems and MS Office software.Ability to work as part of a team.Excellent written and verbal communication skills.Roles & Responsibility:Provide every day administration support including answering calls, transferring calls.Performing basic admin duties including sending emails, and ordering office supplies.Assisting the Front Office team.Assisting with inventory control.Resolve problems promptly and accurately.Provide technical assistance to office staffs as needed.Initiate process improvements to better answer user demands.Attend meeting with Director & Team leader about the issue.

Desktop Support, Software installation, Windows and Various Software installation and Troubleshooting, Networking Knowledge, CCTV and NVR Knowledge and CCTV Work. Mail configuration and Related work Etc.

As an IT Support Executive, you will play a key role in assisting users with their technology needs and resolving various IT issues.**Key Responsibilities:**- **User Support:** Provide direct technical support to staff, helping them with issues related to hardware, software, and network connectivity.- **Troubleshooting:** Diagnose and resolve problems efficiently, ensuring minimal disruption to daily operations. This includes both onsite and remote support.- **System Maintenance:** Perform regular checks and maintenance on IT equipment and infrastructure to ensure optimal performance.- **Documentation:** Maintain accurate records of support requests and resolutions in the ticketing system to track issues and improve future responses.- **Equipment Setup:** Assist in setting up new computers and peripherals, ensuring all systems are configured appropriately for user needs.- **Training:** Educate users on IT policies and best practices to enhance their knowledge and improve security protocols.**Required Skills and Expectations:**- **Technical Knowledge:** A basic understanding of computer systems, networks, and troubleshooting methodologies is essential. Familiarity with various operating systems and software applications is a plus.- **Communication Skills:** Strong verbal and written communication abilities to effectively explain technical information to non-technical users.- **Problem-Solving Skills:** Ability to think critically and analyze issues to find practical solutions quickly.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Adaptability:** Must be open to learning new technologies and processes in a fast-paced work setting.

We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. **Diagnosing Issues:** You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. **Repairing Hardware:** You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. **Software Installation:** You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. **Customer Support:** You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. **Maintaining Records:** You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.

We are looking for a Desktop Support Engineer to join our team in Coimbatore Bypass, Coimbatore. The ideal candidate will have 1 to 7 years of experience, and an educational background in I.T.I. This role requires a male candidate and involves working from our office.As a Desktop Support Engineer, you will be responsible for providing technical support to our employees. Key responsibilities include diagnosing and fixing hardware and software issues. This involves troubleshooting problems with desktop computers, printers, and other peripherals to ensure they operate smoothly. You will also be tasked with installing and configuring new systems. This means setting up computers with the necessary software and tools that employees need for their work. Another important part of the role is maintaining inventory of IT assets. You will keep track of equipment and assist in managing software licenses to ensure compliance and availability.To succeed in this role, you should have strong problem-solving skills and knowledge of operating systems and applications. Proficiency in network configurations and security protocols is essential. Additionally, good communication skills are important as you will interact with employees to understand their technical issues. We expect the candidate to be proactive, detail-oriented, and able to work independently while also being part of a team. A commitment to providing excellent customer service is crucial for this position.

Job description:We are looking for a motivated and proactive Desktop Support Engineer to join our IT team in Mumbai. The ideal candidate will have hands-on experience in supporting desktop, laptop, and office software solutions. You will play a key role in ensuring seamless IT operations by providing technical assistance and resolving technical issues efficiently.*Key Responsibilities*:- Provide technical support for desktops, laptops, and MS Office products.- Install, configure, and troubleshoot operating systems.- Assist users in resolving IT-related issues in their daily operations.- Diagnose and resolve software application issues.- Configure, update, and maintain antivirus software to ensure system security.- Provide basic networking support and have a general understanding of DNS and DHCP protocols.- Ensure hardware and software applications are in optimal working condition.- Maintain detailed logs of issues and resolutions.*Required Skills*:- Strong problem-solving skills and ability to work independently.- Basic knowledge of desktop hardware and software troubleshooting.- Familiarity with networking concepts such as DNS and DHCP.- Good communication skills and customer-service oriented attitude.- Ability to work under pressure and manage multiple tasks.

Key Responsibilities1. Timeline Tracking & Milestone MonitoringSchedule Updates: Maintain and update project master schedules (Gantt charts, project trackers) daily to reflect real-time progress.Bottleneck Identification: Monitor critical paths and flag potential delays in material delivery, design sign-offs, or production phases to the Project Manager before they impact deadlines.Task Assignment Follow-Up: Follow up daily with design engineers, procurement executives, and fabrication supervisors to ensure tasks are moving according to the agreed schedule.2. Cross-Functional Coordination & Material TrackingProcurement Alignment: Coordinate closely with the purchase department to track the status of raw materials, bought-out components, and vendor deliveries against the project's Bill of Quantities (BOQ).Shop Floor Interfacing: Ensure the production and fabrication teams have the latest approved engineering drawings and job files to prevent costly manufacturing rework.3. Client Communication & Documentation ManagementStatus Reporting: Compile data and draft professional weekly/monthly project progress reports or dashboards for submission to clients and internal management.Document Control: Maintain an organized, foolproof digital registry of all project files, including contracts, commercial invoices, customer feedback, and Engineering Change Notes (ECNs).Meeting Administration: Schedule project kick-off and review meetings, prepare detailed agendas, and distribute actionable Minutes of Meetings (MoM) to all stakeholders within 24 hours.Performance Metrics (KPIs)Schedule Variance: Minimizing delays on assigned project tracking milestones.Documentation Speed: Turnaround time for distributing meeting minutes and filing client approvals.Information Accuracy: Maintaining 100% data integrity across internal spreadsheets or project management tools.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.