IT Support Jobs

We are seeking a dedicated Project Coordinator to assist in managing various projects in our Kolkata office. This entry-level role is perfect for recent graduates who are eager to learn and grow in a dynamic environment.Key Responsibilities:1. **Project Planning**: Help create and organize project plans by defining timelines, milestones, and deliverables to ensure smooth execution.2. **Coordination**: Communicate effectively with team members and stakeholders to ensure everyone is aligned and informed about project progress.3. **Tracking Progress**: Monitor ongoing tasks and project timelines, providing updates and identifying any potential delays or issues.4. **Documentation**: Assist in maintaining project documentation, including reports, meeting notes, and action items to ensure information is organized and accessible.5. **Meeting Support**: Schedule and facilitate project meetings, taking minutes and ensuring follow-up on action items discussed.Required Skills and Expectations:Candidates should possess strong communication skills to interact with team members and stakeholders clearly. Organizational skills are essential for managing multiple tasks simultaneously while maintaining attention to detail. A basic understanding of project management principles would be helpful. We expect candidates to be team-oriented, proactive in solving problems, and willing to take initiative. Male candidates who are recent graduates are specifically encouraged to apply for this role in our office.

Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills

Handle project analysis and managementPrepare SOW, SRS, FRS & project planningClient communication and requirement gatheringCost estimation, resource allocation & risk managementCoordinate with development and sales teamsManage presales activities and proposal submissionsRequired Skills:Strong knowledge of project managementExperience in web/app projectsExcellent communication & presentation skillsTeam handling and client coordination experienceAbility to work under deadlines

Network Support Engineer (calling/voice support) providing remote technical assistance to troubleshoot and resolve network issues, acting as a first or second line of support (L1/L2). Identify, diagnose, and resolve network outages, routing, and switching problems, through voice interaction with clients and ensuring high customer satisfaction, SLA compliance.

Job Title: IT Helpdesk CoordinatorDepartment: Information TechnologyReports To: IT Service Desk ManagerLocation: On-site at Navrangpura Employment Type: Full-TimeAbout UsKalp Systems has been engaged in providing cutting-edge IT solutions for the past 36 years. Our ITServices team is the heartbeat of our organization, ensuring our clients and employees have theseamless technology experience they need to succeed. We are located in Navrangpura, Gujarat.Role OverviewWe are seeking a highly organized, proactive, and customer-focused IT Helpdesk Coordinator to act asthe air traffic controller for our IT support team. In this role, you will be the first point of contact forincoming IT requests, responsible for triaging, prioritizing, and dispatching tickets to the appropriatetechnical resources. You will not necessarily be fixing the technical issues yourself unless required;rather, you will ensure that every issue is tracked, routed efficiently, and resolved within our ServiceLevel Agreements (SLAs), all while providing exceptional communication to our users.

Independently handle and support client sites Manage Microsoft Server environments (Active Directory, Group Policy) Configure and support email clients like Outlook and Thunderbird Basic knowledge of Linux (added advantage) Configure and troubleshoot Firewalls Perform networking tasks such as crimping and punching Troubleshoot desktops, laptops, printers, and peripherals Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.) Install and configure operating systems and software Set up user accounts and network profiles Install updates and patches for software applications Diagnose and resolve network, hardware, and software issues.Required Skills: Strong technical troubleshooting abilities Hands-on experience with hardware and networking Ability to work independently at client locations Good communication and client management skills

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

Were looking for a Technical Support Engineer to join our IT Support team. The role involves providing on-site & remote support, troubleshooting desktop, software, hardware, and basic network issues, and ensuring smooth IT operations for end-users.Key Skills:Desktop & OS troubleshooting (Windows/Mac/Linux)Hardware & peripheral supportBasic networking (TCP/IP, DNS, DHCP)Remote support & helpdesk toolsStrong communication & problem-solving skillsQualification:Degree in Computer Science / IT or equivalent experienceJob Types: Full-time, PermanentPay: 18,000.00 - 30,000.00 per monthBenefits:Provident Fund

Required Engineer for Laptop and desktop repairing and installation in Gurgaon.

Job Position :International Customer SupportLocation: Chandigarh IT Park

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

Job description 1. Manage information technology and computer systems (software and hardware) of overall HO and factory independently.2. Ensure security of data, network access, backup systems and firewall.3. Procurement of IT infrastructure and applications, evaluating of software suitable for organization, vendor management, negotiation and finalizing of commercials. 4. Monitoring and maintaining ERP, EPBAX and PRI lines; periodic review and maintenance of the same. 5. Ensure all systems are secure and operational.6. Respond to IT-related issues and requests.7. Research and develop new systems and technology solutions to improve operations.8. Establish best practices for IT security.9. Develop and maintain IT policies and procedures.10. Provide technical support and assistance to employees.11. Managing and monitoring of Microsoft Office 365 (Emails solution, MSTeam, and MS SharePoint) and admin portal.12. Monitor Cloud backup and Cloud ERP server.13. Managing SEO and Website.Candidate criteria

We are looking for a Hardware Networking Engineer with 2 to 3 years of experience to join our team in Rabale, Navi Mumbai. The candidate should have a solid understanding of hardware networking and be able to work in an office environment.Key Responsibilities:1. **Network Setup and Maintenance**: You will be responsible for setting up and maintaining hardware networks, including routers, switches, and hubs. You should ensure that all network components function smoothly and efficiently.2. **Troubleshooting Hardware Issues**: When hardware or network issues arise, you will diagnose the problems and provide effective solutions. Your ability to resolve issues quickly will minimize downtime for the company.3. **Installation of Networking Equipment**: You will install networking equipment and ensure that all connections are secure and functioning properly. This includes managing cable installations and configuring devices.4. **Collaborating with Team Members**: Working closely with other engineers and IT staff, you will contribute to team projects and share knowledge to improve overall performance and network reliability.5. **Documentation**: Maintain detailed records of network configurations, changes, and issues. Good documentation will help track network performance and facilitate future troubleshooting.Required Skills and Expectations:Candidates should possess strong knowledge of hardware components, networking protocols, and troubleshooting techniques. Effective communication skills, both verbal and written, are essential for collaboration. A proactive attitude towards problem-solving and an eagerness to learn new technologies are also important in this role.

We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.Roles and Responsibilities:Handle Inbound customer InteractionsHandle tickets, raising and updating ticketsCalling out to the right on-call engineering teamEmail CommunicationShould be comfortable in flexible shiftsGood hands-on experience in MS Office products and good email handling etiquetteCustomer-oriented attitudeSpoken and written English language is a must

We are looking for an IT Hardware Engineer with 1 to 2 years of experience to join our team in Karampura, Delhi. The ideal candidate should have completed their 12th grade and be eager to work full-time in an office environment.Key responsibilities include diagnosing and repairing computer hardware issues. You will be responsible for troubleshooting problems, replacing faulty components, and ensuring all equipment functions correctly. Installing new hardware and configuring it to meet user needs is also crucial. You will keep inventory records of hardware and maintain updated documentation for repairs and installations. Additionally, collaborating with other team members to improve technical processes and support users is essential.The ideal candidate will have a solid understanding of computer systems and components. Proficiency in troubleshooting hardware problems and experience with different types of computer equipment, such as desktops, laptops, and printers, is important. Basic knowledge of operating systems and networking concepts will be beneficial. Strong problem-solving skills and attention to detail are necessary to ensure effective resolutions. Good communication skills are also essential for working with colleagues and assisting users. A positive attitude and willingness to learn will contribute to your success in this role.

The interested candidate should have a good communication skill in English & Marathi, & experience in providing telephonic support to Banking Sector for Banking Software Support, ERP Support, Core Banking Applications.

Provide onsite support for desktops, laptops, printers, scanners, IP phones, UPS, switches,routers, VC systems, CCTV, and other IT equipment. Perform preventive and predictive maintenance of IT equipment. Troubleshoot hardware and software issues (L1L2 support). Install and configure operating systems, software, and network connectivity. Manage incidents and service requests through helpdesk system and ensure SLA compliance. Handle IMAC activities (Install, Move, Add, Change) for IT infrastructure. Coordinate with ISP and third-party vendors for connectivity and warranty/AMC support. Provide Video Conferencing (VC) support including MS Teams, WebEx, and Google Meet. Maintain IT asset inventory and conduct periodic verification. Submit daily activity reports and escalate critical issues when required.

Were Hiring: ERP System Administrator / ERP Specialist Location: Vile Parle West, Mumbai Employment Type: Rotational Shift Working Days: 6 Days a Week Working Hours: 9.5 Hours per Day Experience Level: Mid-Level / Senior-Level Salary Range: As per company norms ________________________________________ About the CompanyNoble Plus Pharmacy & Skin Care is Mumbais & Punes most trusted and preferred Pharmacy and Skin Care destination.With 60+ retail outlets and serving over 15,000+ customers daily, we are passionate about helping our customers look and feel better every day.We proudly collaborate with leading public sector organizations such as: Bharat Petroleum Corporation Limited Indian Oil CorporationAll products offered at our outlets are sourced from reputed manufacturers and comply with the highest production standards, approved by FDA/FSSAI regulations. Learn more about us: https://nobleplus.in/about-us________________________________________ About the RoleAre you passionate about technology, systems optimization, and driving business efficiency?We are looking for a dynamic, solutions-oriented ERP System Administrator to take ownership of our ERP ecosystem and support our growing retail network.If you enjoy solving complex problems, improving workflows, and working across departments this opportunity is for you!________________________________________ Key Responsibilities 1. Own & Optimize the ERP System Manage day-to-day ERP operations across multiple outlets. Ensure system stability, performance, and security. Lead system upgrades, patches, and improvements. Coordinate with vendors and internal stakeholders. 2. Customize & Configure for Business Needs Configure ERP modules aligned with operational requirements. Develop workflows, automation, and smart system configurations. Manage user roles, permissions, and access control. Continuously enhance system efficiency and business processes. 3. User Support & Troubleshooting Provide timely support to end users. Diagnose and resolve technical and functional issues. Maintain issue logs and ensure quick turnaround time. Act as the bridge between operations and IT teams. 4. Training & Documentation Conduct training sessions for staff. Prepare user manuals, SOPs, and documentation. Promote ERP best practices across all outlets. 5. Data & Reporting Generate reports and dashboards for management. Ensure data accuracy, integrity, and consistency. Support data validation and process improvements. Convert data into actionable business insights.________________________________________ What Were Looking For Bachelors degree in Information Technology, Computer Science, or a related field. Proven experience managing/supporting ERP systems. Strong analytical and problem-solving skills. Knowledge of reporting tools and database concepts. Excellent communication and training abilities. Self-motivated, detail-oriented, and collaborative.________________________________________ How to ApplyInterested candidates can share their UPDATED Resume at: career@nobleplus.in Call: 8452853222/ 91367 37352

Hi,Male Engineer required for Gurgaon Location for Laptop & Desktop repairing and services. He has knowledge of troubleshooting, Part replacement, Software installation, MB repairing. If required visit at client end to do the service of laptop and desktop.