IT Support Jobs

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure.Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers.Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rulesIn-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

HDO Wireman - Airtel Project Field Job KolkataJob Title:HDO WiremanCompany:Airtel Project (Field Operations)Location:Kolkata, West BengalJob Type:Full-Time Field Job

Job Location: Surat (On Site)Experience: Min 1 YearQualification: Min GraduateJob Timing: 11:30 am to 9:30 pmSkills & Requirements:Fluent English Speaking is MandatoryKnowledge of computer operating systems and MS Office software.Ability to work as part of a team.Excellent written and verbal communication skills.Roles & Responsibility:Provide every day administration support including answering calls, transferring calls.Performing basic admin duties including sending emails, and ordering office supplies.Assisting the Front Office team.Assisting with inventory control.Resolve problems promptly and accurately.Provide technical assistance to office staffs as needed.Initiate process improvements to better answer user demands.Attend meeting with Director & Team leader about the issue.

Desktop Support, Software installation, Windows and Various Software installation and Troubleshooting, Networking Knowledge, CCTV and NVR Knowledge and CCTV Work. Mail configuration and Related work Etc.

As an IT Support Executive, you will play a key role in assisting users with their technology needs and resolving various IT issues.**Key Responsibilities:**- **User Support:** Provide direct technical support to staff, helping them with issues related to hardware, software, and network connectivity.- **Troubleshooting:** Diagnose and resolve problems efficiently, ensuring minimal disruption to daily operations. This includes both onsite and remote support.- **System Maintenance:** Perform regular checks and maintenance on IT equipment and infrastructure to ensure optimal performance.- **Documentation:** Maintain accurate records of support requests and resolutions in the ticketing system to track issues and improve future responses.- **Equipment Setup:** Assist in setting up new computers and peripherals, ensuring all systems are configured appropriately for user needs.- **Training:** Educate users on IT policies and best practices to enhance their knowledge and improve security protocols.**Required Skills and Expectations:**- **Technical Knowledge:** A basic understanding of computer systems, networks, and troubleshooting methodologies is essential. Familiarity with various operating systems and software applications is a plus.- **Communication Skills:** Strong verbal and written communication abilities to effectively explain technical information to non-technical users.- **Problem-Solving Skills:** Ability to think critically and analyze issues to find practical solutions quickly.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Adaptability:** Must be open to learning new technologies and processes in a fast-paced work setting.

We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. **Diagnosing Issues:** You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. **Repairing Hardware:** You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. **Software Installation:** You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. **Customer Support:** You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. **Maintaining Records:** You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.

We are looking for a Desktop Support Engineer to join our team in Coimbatore Bypass, Coimbatore. The ideal candidate will have 1 to 7 years of experience, and an educational background in I.T.I. This role requires a male candidate and involves working from our office.As a Desktop Support Engineer, you will be responsible for providing technical support to our employees. Key responsibilities include diagnosing and fixing hardware and software issues. This involves troubleshooting problems with desktop computers, printers, and other peripherals to ensure they operate smoothly. You will also be tasked with installing and configuring new systems. This means setting up computers with the necessary software and tools that employees need for their work. Another important part of the role is maintaining inventory of IT assets. You will keep track of equipment and assist in managing software licenses to ensure compliance and availability.To succeed in this role, you should have strong problem-solving skills and knowledge of operating systems and applications. Proficiency in network configurations and security protocols is essential. Additionally, good communication skills are important as you will interact with employees to understand their technical issues. We expect the candidate to be proactive, detail-oriented, and able to work independently while also being part of a team. A commitment to providing excellent customer service is crucial for this position.

Handling onsite service calls for branded Laptop, Desktop & Monitor

As a Desktop Support Engineer, you will be a vital part of our IT team in Chennai, responsible for ensuring the smooth operation of desktop systems. Your primary role will be to provide technical support to users and maintain hardware and software functionality.**Key Responsibilities:**- **User Support:** Assist employees with technical issues related to desktops, laptops, and peripherals to ensure they can perform their tasks without interruptions.- **Troubleshooting:** Identify and resolve hardware and software problems, using diagnostic tools and techniques to restore functionality as quickly as possible.- **Installation and Configuration:** Set up new desktops and laptops, installing necessary software, drivers, and configuring settings according to company policies.- **Maintenance:** Perform regular maintenance checks on hardware and software to prevent issues and ensure optimal performance.- **Documentation:** Keep detailed records of support requests, solutions provided, and hardware inventory to maintain transparency and assist in future troubleshooting efforts.**Required Skills and Expectations:**We are looking for candidates with 3 to 6 years of experience in desktop support roles. You should have strong knowledge of operating systems, especially Windows and basic networking concepts. Excellent communication skills are essential for effectively interacting with users. You must be detail-oriented, patient, and capable of working under pressure. A good understanding of computer hardware and software troubleshooting techniques is necessary. Candidates should be able to work full-time from the office and are required to be male.

Perform system builds, software deployment, installation, configuration, and troubleshooting of applications. Install, configure, repair, and troubleshoot desktop/laptop hardware and local & network printers. Troubleshoot hardware issues (Dell / HP / Lenovo preferred). Coordinate with vendors for hardware repair, replacement, and warranty support. Maintain IT asset inventory for laptops, desktops, accessories, and peripherals. Maintain list of all IT assets and ensure proper inventory handling. Vendor management and coordination for IT procurement and support activities.

Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.

We are seeking a dedicated Project Coordinator to assist in managing various projects in our Kolkata office. This entry-level role is perfect for recent graduates who are eager to learn and grow in a dynamic environment.Key Responsibilities:1. **Project Planning**: Help create and organize project plans by defining timelines, milestones, and deliverables to ensure smooth execution.2. **Coordination**: Communicate effectively with team members and stakeholders to ensure everyone is aligned and informed about project progress.3. **Tracking Progress**: Monitor ongoing tasks and project timelines, providing updates and identifying any potential delays or issues.4. **Documentation**: Assist in maintaining project documentation, including reports, meeting notes, and action items to ensure information is organized and accessible.5. **Meeting Support**: Schedule and facilitate project meetings, taking minutes and ensuring follow-up on action items discussed.Required Skills and Expectations:Candidates should possess strong communication skills to interact with team members and stakeholders clearly. Organizational skills are essential for managing multiple tasks simultaneously while maintaining attention to detail. A basic understanding of project management principles would be helpful. We expect candidates to be team-oriented, proactive in solving problems, and willing to take initiative. Male candidates who are recent graduates are specifically encouraged to apply for this role in our office.

Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Key Responsibilities1. Timeline Tracking & Milestone MonitoringSchedule Updates: Maintain and update project master schedules (Gantt charts, project trackers) daily to reflect real-time progress.Bottleneck Identification: Monitor critical paths and flag potential delays in material delivery, design sign-offs, or production phases to the Project Manager before they impact deadlines.Task Assignment Follow-Up: Follow up daily with design engineers, procurement executives, and fabrication supervisors to ensure tasks are moving according to the agreed schedule.2. Cross-Functional Coordination & Material TrackingProcurement Alignment: Coordinate closely with the purchase department to track the status of raw materials, bought-out components, and vendor deliveries against the project's Bill of Quantities (BOQ).Shop Floor Interfacing: Ensure the production and fabrication teams have the latest approved engineering drawings and job files to prevent costly manufacturing rework.3. Client Communication & Documentation ManagementStatus Reporting: Compile data and draft professional weekly/monthly project progress reports or dashboards for submission to clients and internal management.Document Control: Maintain an organized, foolproof digital registry of all project files, including contracts, commercial invoices, customer feedback, and Engineering Change Notes (ECNs).Meeting Administration: Schedule project kick-off and review meetings, prepare detailed agendas, and distribute actionable Minutes of Meetings (MoM) to all stakeholders within 24 hours.Performance Metrics (KPIs)Schedule Variance: Minimizing delays on assigned project tracking milestones.Documentation Speed: Turnaround time for distributing meeting minutes and filing client approvals.Information Accuracy: Maintaining 100% data integrity across internal spreadsheets or project management tools.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

Job Summary:We're looking for a skilled and customer-focused Desktop Support Engineer to join our IT team in Nashik. You'll be the first point of contact for our internal users, responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a commitment to ensuring a productive and efficient IT environment for all employees.Key Responsibilities:Technical Support & TroubleshootingProvide first and second-level technical support to end-users for hardware (desktops, laptops, printers, peripherals) and software (Windows OS, MS Office Suite, business applications, antivirus) issues, primarily through ticketing systems, phone, email, and in-person visits.Diagnose and resolve technical problems efficiently, escalating complex issues to senior IT staff or relevant vendors when necessary.Perform hardware and software installations, configurations, and upgrades.Troubleshoot network connectivity issues (LAN/Wi-Fi) for end-user devices.Assist with printer setup, configuration, and basic troubleshooting.User Management & SecurityManage user accounts, permissions, and passwords within Active Directory or other identity management systems.Ensure endpoint security by assisting with antivirus updates, patching, and adherence to IT security policies.Educate users on basic IT security best practices and phishing awareness.Asset Management & DocumentationMaintain accurate inventory records of IT assets, including hardware, software licenses, and peripherals.Document all support interactions, solutions, and troubleshooting steps in the IT service desk ticketing system.Create and update technical documentation, knowledge base articles, and user guides.Maintenance & Proactive SupportPerform routine preventive maintenance on desktops, laptops, and other IT equipment to ensure optimal performance.Monitor system health and identify potential issues proactively.Assist in setting up IT infrastructure for new employees or office rearrangements.Support IT projects as assigned by the IT Manager (e.g., system migrations, software rollouts).