Technical Coordinator Job Vacancies in Odisha

As a Site Technical Officer in Bhubaneswar, you will play a crucial role in overseeing technical operations at various sites. You will ensure that all activities are carried out smoothly and efficiently while maintaining high-quality standards.**Key Responsibilities:**- **Technical Support:** Provide necessary technical assistance to staff and clients. This involves troubleshooting issues and offering solutions to ensure operations run effectively.- **Site Visits:** Conduct regular site visits to monitor ongoing projects. This will help you assess performance and ensure compliance with safety and quality standards.- **Documentation:** Maintain accurate records of technical activities and project progress. Proper documentation is vital for tracking the development and reporting to management.- **Collaboration:** Work closely with various teams, including engineering and project management, to ensure that all technical requirements are met. Good teamwork enhances project outcomes.- **Training:** Assist in training staff on technical aspects and safety procedures. Educating the team is essential for improving performance and ensuring a safe working environment.**Required Skills and Expectations:**Candidates should possess a degree in fields like B.Com, B.Sc, or B.E. A basic understanding of technical principles is necessary. Strong communication skills are important for collaborating with team members and clients. A proactive approach to problem-solving will help you address challenges effectively. Candidates should be eager to learn and adapt, as this role is suitable for those with 0-2 years of experience. Being detail-oriented will contribute to maintaining high-quality standards in all tasks.

Provide technical support for CCTV cameras, DVRs/NVRs, monitors, and related networking equipmentDiagnose and resolve hardware, software, and connectivity issues (on-site or remotely)Assist with installation, configuration, testing, and commissioning of CCTV systems

Provide onsite support for desktops, laptops, printers, scanners, IP phones, UPS, switches,routers, VC systems, CCTV, and other IT equipment. Perform preventive and predictive maintenance of IT equipment. Troubleshoot hardware and software issues (L1L2 support). Install and configure operating systems, software, and network connectivity. Manage incidents and service requests through helpdesk system and ensure SLA compliance. Handle IMAC activities (Install, Move, Add, Change) for IT infrastructure. Coordinate with ISP and third-party vendors for connectivity and warranty/AMC support. Provide Video Conferencing (VC) support including MS Teams, WebEx, and Google Meet. Maintain IT asset inventory and conduct periodic verification. Submit daily activity reports and escalate critical issues when required.

We need a computer hardware technician for Computer shop @Reliable Infotech, Bapuji Nagar, lane no 12, Bhubaneswar 9.( Salary negotiable). Must have basic knowledge of computer hardware troubleshooting skills.

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Installation: Installing CCTV systems, cameras, DVRs, and other equipment Troubleshooting: Identifying and fixing faults in the system's hardware or software Maintenance: Performing routine servicing and maintenance Testing: Ensuring the system is working properly by conducting full tests Documentation: Completing paperwork and service sheets Safety: Maintaining health and safety standards Customer education: Teaching customers how to use their equipment properly Project planning: Working with the sales team to analyze customer needs and produce project plans Knowledge base: Developing content for the knowledge base Returned products: Inspecting, testing, and troubleshooting returned products .

Dear Applicant ,Greetings from Tech Mahindra Bhubaneshwar !Your Profile is shortlisted for the below Job opportunities / positions Bhubaneshwar Location.JOB Profile Education Qualification & Experience Required E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience :- Any BPO Experienced candidate can apply. JOB Profile Education Qualification & ExperienceE Commerce Technical Support:- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply .Please visit at below address for the face to face interview OR Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071 Walk-In Time :- 10:30 AM to 2 PM (Sunday Close) .Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower. RegardsHr TeamFor More details ping @wahtsapp number 7655992071

1. Technical Support: Provide first-level technical support to end-users for desktop hardware, software, and peripherals. Diagnose and resolve hardware and software issues in a timely and efficient manner.2. Installation and Configuration: Install, configure, and maintain desktop operating systems, applications, and software updates. Set up and troubleshoot user accounts and access permissions.3. Hardware Maintenance: Conduct hardware repairs, upgrades, and replacements as necessary. Collaborate with vendors for warranty support and equipment replacement.4. User Training: Provide training and guidance to end-users on the proper use of hardware and software applications. Create documentation and FAQs to assist users in resolving common issues.5. Remote Support: Utilize remote support tools to assist off-site users and resolve issues remotely. Ensure secure and efficient remote access for users working from various locations.6. IT Security: Implement and enforce security protocols for desktop systems, including antivirus software and security patches. Educate end-users on best practices for maintaining security.7. Asset Management: Maintain accurate records of desktop hardware and software inventory. Assist in procurement processes for new equipment and software licenses.8. Collaborative Support: Collaborate with other IT teams to escalate and resolve complex technical issues. Participate in cross-functional projects related to desktop systems.

Vacancy : 305 PostsLocation : All over OdishaVenue : District /City LevelAge : (25-35)Salary : 20000 per Month + Incentives Job Type Full Time Regular / PermanentQualifications: Bachelor Degree Or RelevantRequired Skills:-*Proven experience as an Area Sales Manager or in a similar role Knowledge of market research, sales, and negotiating principles Excellent communication and interpersonal skills*Ability to lead and motivate a sales team to achieve goals*Ability to work independently and remotely while achieving sales targets and managing team performance effectively*Demonstrated ability to analyze and interpret data to make informed business decisions*Willingness to travel to customer and company locations as needed*Fluency in local and/or regional languages is a plusminimum 3 year experience requiredBoth Male & Female Candidates Can Apply

Position Overview:The Ed Tech ERP and LMS Support Executive is a vital member of the customer support team, responsible for providing technical assistance and guidance to educational institutions and end-users utilizing the ERP (Enterprise Resource Planning) solutions and LMS. This role involves troubleshooting, resolving issues, and ensuring that clients receive the necessary support to maximize the value of their ERP systems.Key Responsibilities:1. Customer Assistance: Provide timely and effective technical support to educational institutions and end-users through various channels, including phone, email, chat, and remote desktop assistance.2. Issue Resolution: Diagnose and resolve technical problems, system errors, and user inquiries related to the ERP system. Escalate complex issues to higher levels of support as needed.3. Documentation: Maintain detailed records of customer interactions, issues, and solutions in a CRM (Customer Relationship Management) system, ensuring accurate and up-to-date documentation.4. Training: Assist clients and end-users in understanding the features and functionalities of the ERP system, offering guidance and training as necessary.5. Problem Analysis: Analyze recurring technical issues and work with the development and QA teams to identify root causes and implement permanent solutions.6. Updates and Upgrades: Assist clients in updating or upgrading their ERP systems to the latest versions, ensuring a seamless transition and minimal disruption.7. Feedback Collection: Collect feedback from clients regarding their experiences with the ERP system and report it to the product development team for continuous improvement.8. Quality Assurance: Conduct quality assurance checks to ensure that resolved issues meet the necessary standards and client expectations.9. Knowledge Sharing: Contribute to the creation and maintenance of a knowledge base, including FAQs and troubleshooting guides, to empower clients to resolve common issues in

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.

Service engineers for ATM Service and maintenance and E-surveillance system required. Candidates should have basic computer hardware and software installation. Candidates must be interested in fieldwork, having bike and laptop. Any experience in fieldwork is an add on.

Field based job, ATM site handling, hardware, software and electrical issue fixing.

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Taking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesFollowing standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Responsibilities:Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration.Ask customers targeted questions to quickly understand the root of the problem.Track computer system issues through to resolution, within agreed time limits.Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).Provide prompt and accurate feedback to customers.Refer to internal database or external resources to provide accurate tech solutions.Ensure all issues are properly logged.Prioritize and manage several open issues at one time.Follow up with clients to ensure their IT systems are fully functional after troubleshooting.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manuals.Maintain jovial relationships with clients.