Interview For Support Technician || I.T.I. - Freshers

As a Service Coordinator in Cuttack, India, you will play an essential role in connecting customers with service solutions. This position is ideal for individuals with 0-3 years of experience who are eager to contribute and learn in a team environment.

Key Responsibilities:

- **Customer Interaction**: Communicate with customers to understand their service needs and address any concerns they may have. This will help ensure high levels of customer satisfaction.

- **Scheduling Services**: Organize and schedule service appointments based on customer requirements and technician availability, ensuring timely service delivery.

- **Documentation Management**: Maintain accurate records of customer interactions, service requests, and follow-ups. This is crucial for tracking progress and ensuring efficient operations.

- **Coordination with Technicians**: Collaborate with service technicians to ensure they have the necessary information and resources to complete their tasks effectively.

Required Skills and Expectations:

Candidates must have completed . and possess strong communication skills to interact effectively with customers and team members. You should be organized, detail-oriented, and able to manage multiple tasks at once. A proactive attitude towards problem-solving is essential, along with a willingness to learn and adapt in a fast-paced environment. Being a team player is important, as well as having the ability to work independently when required.

• Experience

  0 - 3 Years

• No. of Openings

  2

• Education

  I.T.I. (Information Communication Technology System Maintenance, Information Technology, Technician)

• Role

  Service Coordinator

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  BARAPATHAR,BUXIBAZAR,CUTTACK-753001