Freshers & Experience || Full Time || Air Ticketing Executive

We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.

Key Responsibilities:

1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.

2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.

3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.

4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.

5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.

• Experience

  0 - 5 Years

• No. of Openings

  753

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab