Desk Executive Female Jobs in Kochi

Reception activities, customer handling, communication skills

Were seeking a skilled and friendly North East candidate as Front Office Executive to join our team at PHC Homecare Services LLP.You will manage the reception or front desk at one of our Premium Hospital in Kochi. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your roleManage administrative chores and organizational tasks.Create a welcoming, professional environment for patients.Greeting and welcoming clients, customers and visitors courteously and professionally.Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.Required skills and qualificationsBachelors degree Or Higher secondary can also apply.Excellent communication and interpersonal skills.Ability to prioritize tasks and great organizational capabilities.Competency in managing time and solving everyday problems.Customer-oriented mindset with a passion for providing exceptional service.Preferred skills and qualifications12 years of experience in a similar job or other customer-facing roles.Proficiency in using computers and other office equipment.Willingness to work in a fast-paced environment with multitasking ability.

Job Title: Front Desk Staff Department: Sales and Marketing Location: Cigma Medical Coding Academy, Edappally Job Responsibilities: Reception and Guest Services: Greet and welcome visitors, students, and staff in a warm and courteous manner. Provide information, directions, and assistance to visitors and inquiries. Manage the front desk and create a positive first impression of the organization. Ensure a professional, elegant, and well-maintained appearance of the front desk area. Telephone and Email Communication: Answer incoming calls and direct them to the appropriate individuals or departments. Handle inquiries and provide accurate and helpful information over the phone. Monitor and respond to emails in a timely and professional manner. Maintain effective communication, both written and verbal, to ensure efficient interaction. Appointment Scheduling: Schedule and manage appointments for meetings, interviews, and events. Coordinate meeting room reservations and ensure meeting spaces are prepared. Send reminders to staff and visitors regarding scheduled appointments and events. Documentation and Record-Keeping: Maintain visitor logs and records for security and compliance purposes. Manage and update contact information for staff and visitors. Ensure the confidentiality and security of sensitive information. Guest Relations: Build and maintain positive relationships with visitors and guests. Address inquiries and resolve concerns in a professional and efficient manner. Ensure guest satisfaction by providing excellent service and addressing needs promptly. Administrative Support: Provide administrative assistance to various departments as needed. Assist with clerical tasks, such as data entry, photocopying, and document distribution. Support with the coordination of mail, packages, and deliveries. Emergency Response and Security: Be aware of and adhere to security protocols and emergency response procedure

Responsible for incoming and outgoing mail. Manages correspondence with service vendors. Orders and maintains office supplies. Organised staff meetings and executive schedules.Coordinate with the sales team.