Customer Support Coordinator Female Jobs in Gurgaon

We have vacant of 5 Sales Coordinator Jobs in Gurgaon,Presales Consultant,Inside Sales,B2B Sales, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma Skill Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing,Field Service, Presales Consultant,Inside Sales,B2B Sales etc.

Hiring for 2 Sales Coordinator Jobs in Gurgaon Sector 95, with minimum 1 Year Experience,Required Educational Qualification is : Advanced/Higher Diploma, Other Bachelor Degree, B.A with Good knowledge in Retail Sales,Desktop Support,Corporate Sales,Channel Sales,Customer Care,Direct Sales etc.

Job descriptionThe mission for the Sales Coordinator is generate invoices, keep track of purchases, interface between deliveries and receivables. This role will be responsible for keeping books / revenue on day to day basis, while also contributing to efforts to scale the after sales support team team.Responsibilities:Be data-driven and maintain rigorous follow-up and engagement with jobs on hand, partners, and customers.Execute on new sales, as well as after sales support.Continuously improve sales strategies and processes using data and feedback.QUALIFICATIONSMultitasking!PERSONAL CHARACTERISTICSImpeccable follow through: never drops the ball and communicates proactively when timelines need to be pushed.Thoughtful *and* fast: Understands that speed is a competitive advantage and always strives to hit their goals 10x faster than expected.Data-driven: knows what metrics matter and can analyze them.Customer obsessed: laser focused on providing value.Soft spoken, can listen to the complainant.

Customer Service Executive-Female CandidateLocation:-GurugramPositions:- 15Salary:-10000K-30000K Monthly+IncentiveJob descriptionRoles and ResponsibilitiesResponsible for providing support through various channels for customers on pre- orders and post order service through phone /email . Engaging and probing the prospective customer for sales opportunities / Conversions. Maintain up to date, comprehensive, product, services, and product knowledge. Work on both inbound and outbound call process. Should have good written communication & ability to type quickly on chats. Handle customer queries and provide accurate resolution. Suggesting information about other products and services. Generating sales leads, Revenue generation attitude , directly involved with selling. Prepare report for each clients requirement, discuss with Team Leader Collecting and analyzing customer information, and filing documents and paperwork.Desired Candidate Profile1.5-3 years or Freshers ,working as a customer service representative or call center executive. Graduate/Undergraduate degree in any stream. Marketing will be preferred. Must be friendly and be customer oriented. Strong communication skills accompanied with excellent listening skills and patience to have smooth interactions with customers either on call or in person. Should be able to communicate in English and Hindi Thorough knowledge of the product or service being advertised. Problem-solving and conflict resolution skills are a must. Market knowledge is essential and must be updated on current affairs and trends.

Responsibilities:Understanding the products and services provided by the company.Supporting the customer through an email ticketing system and phone calls.Resolving customer complaints and queries.Providing detailed information to customers.Maintaining records of each phone call for future reference.Offering exceptional customer service and satisfaction.Adhering to the companys rules and regulations.Requirements:Bachelors degree in Business Administration or a related field.Exceptional verbal and written communication skills.Preferred with understanding and working knowledge of Customer Relationship Management software such as Salesforce, ZOHO, MS Office.Phenomenal conflict-resolution skills.Good problem-solving abilities.A customer-oriented individual.Ability to meet deadlines and prioritize tasks.Excellent negotiation and sales skills.Outstanding interpersonal and organizational skills.Excellent phone etiquette and active listening abilities.A quick learner and exceptional ability to make decisions.

Should have basic knowledge of cakes and desserts. The rest will be taught on the jobFluent in English typing and speakingComfortable with word, excel, WhatsApp and Instagram

1. Coordinate with Sales team and Plant from Order punching to dispatch details2. Regular Follow up for the Payments from clients3. Support sales team for Quotes, Ledgers, PI, Debtor reports, monthly and weekly salesreportsRequirements:1. Female Candidate only in the age group of 25-35 yrs2. Should be Married/Unmarried3. Experience of 3+ years in B2B sales4. Good ability to handle objections and strong negotiator.5. Good Communication skills in Hindi and English.6. Computer Savvy. Should have good MS office and software skills.