Customer Care Female Jobs in Sector 63

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

Job Openings for 1 Front Desk Receptionist Job with minimum 2 Years Experience in Noida Sector 63, having Educational qualification of : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, Other Bachelor Degree with Excellent communication and interpersonal skills, Customer Relationship, Telephone Handling etc.

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

We are Looking for a Telecaller to Join Our Team At Avoka International to Handle Customer Calls, Provide Exceptional Customer Support and Resolve Queries Related to B2c Sales. the Role Offers An Attractive In-hand Salary of 12000 - 18000 and Opportunities for Growth.key Responsibilities:handle Customer Calls Professionally and Efficiently.address Customer Queries, Resolve Concerns and Manage Complaints.keep Records of Customer Interactions and Follow Up When Required.provide Customers with Accurate Information to Help Resolve Their Issues.meet Performance Targets and Work with other Departments to Manage Complex Issues.job Requirements:the Minimum Qualification for this Role is Graduate and Candidate Must Be a Fresher. You Will Be Responsible for Addressing Customer Queries, Solving Complaints and Escalating Complex Issues When Necessary. the Candidate Should Be Comfortable with 6 Days Working During the Day Shift.

About UsSudo24 Learning Private Limited is a dynamic and fast-growing EdTech companycommitted to transforming education. We offer innovative and impactful educationalproducts that empower learners and educators alike.Position OverviewWe are looking for a motivated and experienced Business Development Executive (BDE)with a background in the EdTech industry. The candidate will play a crucial role in drivingsales, building relationships, and contributing to the companys success.Key Responsibilities1. Sales and Revenue Generation: Drive sales of educational products and achieve monthly/quarterly sales targets. Proactively identify and close new business opportunities.2. Lead Generation and Conversion: Identify potential leads and follow up effectively to convert them into clients. Build and maintain a robust sales pipeline.3. Client Relationship Management: Establish and nurture strong relationships with customers. Handle client inquiries, concerns, and ensure customer satisfaction.4. Market Research: Conduct market analysis to understand customer needs and industry trends. Provide feedback to improve product offerings and sales strategies.5. Reporting and Documentation: Maintain detailed records of sales activities, leads, and follow-ups. Prepare and present regular sales reports to the management.Qualifications and Skills Bachelors degree in Business, Marketing, or a related field. 1-3 years of relevant experience in the EdTech industry (preferred). Proven track record of achieving or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, result-oriented, and comfortable working independently. Proficiency in CRM tools and MS Office Suite.

We are looking for 10 Customer Care Representative Posts in Noida Sector 63, with deep knowledge in Customer Relationship,outbound calling,Desktop Support,Internal Communication,inbound and Required Educational Qualification is : Higher Secondary

Interested candidates are invited to submit their resumes along with a brief cover letter highlighting their relevant experience and skills. We would appreciate it if you could conduct an initial screening to ensure that the candidates meet the specified criteria.

We have vacant of 1 Telecaller Job in Sector 63 Noida,Noida for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Microsoft Office,Telecalling etc.