Customer Care Female Jobs in Panipat

Job Description :- Job Profile : CRM / CRELocation : Panipat Qualification : GraduationYears Of Experience : 3 YearsGender : FemaleSalary Package : 2.4LPA - 3LPASkills :- Technical skillsClient-facingTime managementCommunication Skills - English & HindiCustomer serviceRoles & Responsibilities :- Managing Inbound leads overall.Providing basic product information.Passing the lead to the concerned person.Strong organizational and time management abilities.Interested Candidates can apply on whatsapp :- 7419600305sunstellar10@gmail.com

Greet and welcome visitors in a professional and friendly manner.Answer and Direct phone calls to the appropriate person or department.Manage incoming and outgoing mail and deliveries.Maintain office security by following safety procedures and controlling access.Keep the reception area tidy and presentable.

Job Purpose:The role bearer has to focus on helping the organization to enable customers, partners andother stakeholders address their needs for proactive query resolution. It entails theresponsibility of providing, setting up customer service quality procedures, standards for theteam and deploy strategies, best practices to achieve it. The role bearer also has to drive ofemployee morale and engagement levels so that the organization is able to provide best inclass service to its customers to increase customer satisfaction, loyalty and retentioncontributing to the larger organizational objectives of the bank.

Designations Experience; -0 to 2 year Qualification ;-Graduate Salary ;- 10000 to 15000 Job & responsablity Soical Media Executive Website Manager Coustomer Calling

need a female candidate for customer support having basic computer knowledge, soft spoken, shouldn't have haryanvi touch in communication.

Roles and Responsibilities:1. Answering calls and resolving queries about product or company.2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.5. Maintains operations by following policies and methodology and functional changes. 6. Keeps up quality service by adhering to organization guidelines. 7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. 8. Responding to inquiries concerning things or the organization 9. Posing questions to comprehend client necessities and close sales10. Considering the details of each offering and staying side by the side of updates to these contributions. 11. Acquiring and updating an individual's contact details. 12. Calling active or old customers to encourage the purchase of items.

Designation : Customer Support Executive Qualification : Any Graduate Experience : 1 years Salary : 10000 - 15000Industry : manufacture production location ; Panipat job role & responsibilities Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.