11

Customer Care Female Jobs in Guwahati

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  • Fresher
  • 3.5 Lac/Yr
  • Female
  • Guwahati
Customer Care Coordination Skills Basic Computers MS Office Word Data Entry Typing Skills
# JOB VACANCYB.S. CONSTRUCTION COMPANYWE ARE HIRING!We are looking for enthusiastic and dedicated candidates for the position of:Position: Back Office ExecutiveSalary: 18,000 - 32,000 per monthJob Responsibilities:- Handling day-to-day office and back-office operations.- Maintaining records and documentation.- Managing emails and office-related data.- Providing administrative support to the team.How to Apply:Interested candidates are requested to send their updated CV along with relevant educational certificates and supporting documents to the email address mentioned below.Email: bconstruction138@gmail.comApply Now!Join B.S. Construction Company and become a part of our growing team.
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Guwahati
Front Office PMS Reservations Microsoft Excel Word Email Support Telephone Handling Motivating Skill Customer Relationship Computer Operator
Key Responsibilities Guest Relations: Welcome guests upon arrival, verify booking details, and assign rooms efficiently. Check-In/Check-Out: Process guest arrivals and departures, issue room keys, and collect payments or credit authorizations. Reservations Management: Handle walk-in, telephonic, and online bookings using the hotels Property Management System (PMS). Inquiry Resolution: Provide accurate information regarding hotel amenities, local attractions, dining, and transport options. Billing & Cash Handling: Maintain accurate guest folios, process cash/card transactions, and resolve billing discrepancies. Communication Hub: Answer incoming calls, route messages to appropriate departments, and coordinate housekeeping/maintenance requests. Administrative Duties: Maintain a clean front desk area, complete daily shift reports, and manage key card inventory.Requirements & Qualifications Education: High school diploma or equivalent; a degree in Hospitality Management is a plus. Experience: Minimum 1-2 years of experience in a front desk, customer service, or hospitality role. Tech Skills: Proficiency in Hotel Management Software (e.g., Opera, Cloudbeds) and MS Office Suite. Soft Skills: Outstanding communication, multitasking capabilities, and a calm demeanor under pressure. Languages: Fluency in English is required; knowledge of additional languages is highly preferred. Flexibility: Ability to work in shifts, including weekends, holidays, and night hours.What We Offer Competitive salary and performance-based incentives. Health, dental, and vision insurance options. Employee discounts on hotel stays and dining. Clear pathways for career advancement within the hospitality group.
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Hiring - Freshers - CRM Executive (Female)

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Relationship Customer Handling Customer Support Team Coordinator MS-excel MS Office Word Customer Management
We are seeking a dedicated CRM Executive to manage customer relationships effectively. This role involves handling customer queries and complaints, coordinating with internal teams, maintaining detailed customer records, and ensuring timely follow-ups to enhance customer satisfaction.Key responsibilities include managing customer relationships, which requires clear communication and effective problem-solving skills. You will address customer queries and resolve complaints, coordinating with other departments as necessary to ensure a smooth experience for our clients. Maintaining accurate customer records is vital, wherein you will input, update, and track customer information diligently. Timely follow-ups with customers will be essential to nurture relationships and ensure customer needs are met.The ideal candidate should possess strong communication skills and the ability to handle customers with care and professionalism. Proficiency in MS Excel is necessary for data management and reporting, while familiarity with CRM software will help streamline processes and improve efficiency. A graduate degree is required, and candidates should have 0 to 2 years of experience in a similar role.This is a full-time position based in Guwahati, India, and it requires working from the office. Female candidates are encouraged to apply. We invite individuals who are eager to grow and contribute positively to our customer relations team.
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  • 3 - 5 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Support Customer Handling Good Communication Skills Basic Computer Skills
We are looking for a skilled Tele Caller in Guwahati to join our team. The ideal candidate will have a background in communication and possess a friendly and persuasive demeanor.Key Responsibilities:- Make Outbound Calls: Contact potential customers to introduce our products and services, ensuring clarity and professionalism in all communications.- Understand Customer Needs: Listen actively to client inquiries and concerns to provide appropriate solutions and information tailored to their requirements.- Maintain Records: Document all calls and customer interactions accurately in the database to track communication and follow-up actions.- Follow Up on Leads: Reach out to potential leads that have shown interest in the past, encouraging them to consider our offerings to increase sales opportunities.- Gather Feedback: Collect customer feedback regarding products and services, using this information to help improve overall customer satisfaction and service delivery.- Achieve Targets: Strive to meet or exceed monthly calling and sales targets, demonstrating dedication and motivation in achieving results.Required Skills and Expectations:The ideal candidate should have 3 to 5 years of experience in telecalling or a similar role. A degree in B.A, B.Com, or B.Sc is required. Strong verbal communication skills are essential, coupled with an ability to engage effectively with clients. The candidate should possess good listening skills and be able to handle objections confidently. Proficiency in using computer systems and software for data entry and customer management is also expected. A positive attitude, resilience, and a goal-oriented mindset are key attributes for success in this role.
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  • 4 - 5 yrs
  • Guwahati
CCE Customer Management Client Administration Customer Relationship Customer Manager
A leading automobile company based in Assam looking out for CUSTOMER CARE MANAGER with excellent skills into Managerial level.-Supervise customer service team-Improve policies and processes-Develop goals and report progress
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Fashion Designing Cloth Design Customer Handling Illumination Unique Design
Hiring for 12 Fashion Designer Jobs in Kakinada, East Godavari, Coimbatore, Udaipur, Guwahati, Bhopal, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Fashion Designing, Cloth Design, Customer Handling, Illumination, Unique Design etc.
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Female - Air Hostess Hiring For Delhi Airport

World Wide Aviation and Training Services

Customer Service Good Communication Skills Airhostess Cabin Crew
Assisting passengers with their needs and interestsPreparing and serving mealsExecuting safety and security procedures during emergenciesHandling turbulence and evacuationsAssisting first aid to passengersBringing passengers information from pilots and co-pilots
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Guwahati
Negotiation Skills Organization Skills Customer Care Nagamese Language Student Counselling Leadership Skills Communication Skills Problem Solving Coordination Skills Convincing Power
Job Posting: Counsellor (Females Only and Fluent in Nagamese)Location: Guwahati, AssamSalary: 12,000 - 18,000 per monthEducational Qualification: Higher Secondary/GraduationLanguages Required: English, Hindi, NagameseAre you passionate about guiding students toward achieving their career aspirations? A leading educational institute specializing in Aviation and Hospitality in the NE States of India is looking for a talented Counsellor to join our team.Your Tasks Student Guidance:o Help students choose programs aligned with their academic background and career goals.o Provide detailed information on course offerings, career prospects, and program benefits. Admissions Assistance:o Assist students in the application and enrolment process.o Share details about fees, scholarships, and deadlines. Career Counselling:o Guide students on career pathways, industry trends, and job opportunities.o Organize workshops on resume building, interview preparation, and career planning. Academic Support:o Assist students in overcoming academic challenges. Event Coordination:o Plan and execute orientation programs, workshops, and student events.o Conduct training sessions on soft skills and personality development. Relationship Building:o Communicate with students, parents, and stakeholders to address concerns.o Represent the institute at fairs and promotional events. Emotional Support:o Foster a safe and supportive environment for students.o Refer students to professional counsellors if needed.Your Profile A HS passed/graduate with strong communication and interpersonal skills. Fluent in English, Hindi, and Nagamese (Must). Organized, empathetic, and solution-oriented. Passionate about student development and guidance.To apply: Call or WhatsApp @ +91 9508522589 e-mail: hallmarkcareersolutions@gmail.com Website: www.hallmarkcareersolutions.in
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Quality Executive(FEMALE)

Sm Consumers Pvt Ltd

  • 2 - 3 yrs
  • 3.3 Lac/Yr
  • Guwahati
Hindi English Quality Executive. QC Customer Support
Prepared FSSAI required register and FileFSSAI form given below1. Potable Water Report 1510500.2. Food Material testing report.3. Incoming material specification and approved vendors.4. Time, Temperature, Logbook.5. Packaging material food grade.6. Recall.7. Cleaning Records.8. Preventive maintenance equipment & machinery AMC.9. Measuring & monitoring devices calibration, weight legal.10. Pest control-trained personnel, records.11. ETP/STP.12. Annual Medical Examination records.13. Training records FoSTaC.14. Internal external Audit records.15. Consumer complaints redressal. 16. Documents for appropriate period 1 year or shelf life
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English Communication Customer Care Associate Air Hostess Walk in
Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Duties include: greeting passengers as they board and exit the plane showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled serving meals and refreshments checking the condition and provision of emergency equipment and information for passengers demonstrating emergency equipment and safety procedures administering first aid dealing with emergencies
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Cabin Crew English Communication Skills Air Hostess Customer Service Aviation Passenger Service Executive Flight Supervisor Ground Staff Activities Ticketing Walk in
As an air cabin crew, you'll need to:be professional, punctual and courteous at all timesattend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairscarry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on boardwelcome passengers on board and direct them to their seatsinform passengers of the aircraft about safety procedures and ensure that all hand luggage is securely stored awaycheck all seat belts and galleys are secure prior to take-offmake announcements on behalf of the pilot and answer questions during the flightserve meals and refreshmentssell duty-free goods and advise passengers of any allowance restrictions in force at their destinationreassure passengers and ensure they follow safety procedures correctly in emergency situationsdeal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight.
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Air Hostess Cabin Crew Customer Service Aviation Passenger Service Executive Flight Supervisor Ground Staff Ticketing Walk in
Ensure the safety and security of the passengers providing excellent customer services in the flights checking boarding passing and travel documents at the airport
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Female - Customer Care Executive - Full Time

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Borbari Guwahati
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.
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Front Office Executive (Female)

Lakshmi North East Solutions (LNES)

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Guwahati
Customer Service Receptionist Activities Administrative Skills Coordination Skills Problem Solving Basic Computer Skills Front Desk Data Management Microsoft Office Presentable
Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.
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Hiring Fresher - Telecaller - Guwahati

Lakshmi North East Solutions (LNES)

Communication Sales Customer Handling PRODUCT and INDUSTRY KNOWLEDGE Computer Skills Soft Skills CONFIDENCE Motivating Skill Outbound Calling Marketing Communication Negotiation Skills Cold Calling Convincing Power Presentation Skills Voice Process
-Make outbound calls to potential and existing customers to promote company services.-Handle inbound inquiries, respond to queries, and provide accurate information.-Maintain a positive, professional, and helpful attitude during customer interactions.-Identify and qualify potential leads through telephonic conversations.-Follow up with customers to ensure sales closure and client satisfaction.-Maintain regular contact with clients to ensure repeat business.-Maintain accurate call logs and lead data in CRM or Excel sheets.-Prepare daily/weekly call reports and share them with the reporting manager.-Build and maintain strong customer relationships through proactive communication.
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  • 5 - 11 yrs
  • Guwahati
Customer Management Customer Relationship Customer Facilitator Customer Care Customer Service Customer Handling Customer Support Good Communication Skills
KEY RESPONSIBILITIES:1. Customer Relationship Management: Building and maintaining positive relationships with customers. Addressing and resolving customer complaints or concerns promptly. Ensuring a seamless customer experience at every touchpoint.2. Service Quality Oversight: Ensuring services provided meet quality standards and customer expectations. Coordinating with service teams to improve turnaround time and quality. Monitoring customer feedback to identify areas for improvement.3. Team Management: Training, supervising, and motivating the customer care team. Assigning responsibilities and ensuring team productivity.Conducting regular performance evaluations and providing constructive feedback.4. Process Improvement: Developing and implementing customer service policies and procedures. Streamlining processes to enhance efficiency and reduce waiting times. Leveraging customer feedback to improve service delivery.5. Communication and Reporting: Acting as the primary point of contact between customers and the organization. Preparing reports on customer satisfaction, complaints, and operational performance. Presenting recommendations for improvements to management.6. Sales and Retention: Upselling maintenance plans or additional services. Developing strategies to retain customers and increase loyalty.Promoting promotional campaigns and offers effectively.7. Handling Escalations: Managing complex customer issues that require managerial intervention. Ensuring escalated issues are resolved to the customers satisfaction.8. Compliance and Ethics: Ensuring all customer interactions adhere to company policies and ethical standards. Keeping up with industry regulations and compliance requirements.
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