Customer Care Female Jobs in Guwahati

Welcoming and Assisting Visitors:Greeting guests, directing them to the appropriate personnel or department, and ensuring a positive and professional first impression. Managing Incoming Communication:Answering phone calls, screening and forwarding calls, managing emails, and handling mail and package distribution. Administrative Support:Maintaining the reception area, scheduling appointments, coordinating meetings, ordering office supplies, and providing support to various departments. Maintaining Records:Keeping track of visitor logs, maintaining files, and ensuring accurate records of important documents. Ensuring Security:Maintaining the security of the office by following established procedures and controlling access to the premises. Handling Inquiries:Providing basic information about the company and its services, answering questions, and resolving basic customer issues. Other Tasks:Performing various clerical duties such as filing, photocopying, and faxing.

Assisting passengers with their needs and interestsPreparing and serving mealsExecuting safety and security procedures during emergenciesHandling turbulence and evacuationsAssisting first aid to passengersBringing passengers information from pilots and co-pilots

Job Posting: Counsellor (Females Only and Fluent in Nagamese)Location: Guwahati, AssamSalary: 12,000 - 18,000 per monthEducational Qualification: Higher Secondary/GraduationLanguages Required: English, Hindi, NagameseAre you passionate about guiding students toward achieving their career aspirations? A leading educational institute specializing in Aviation and Hospitality in the NE States of India is looking for a talented Counsellor to join our team.Your Tasks Student Guidance:o Help students choose programs aligned with their academic background and career goals.o Provide detailed information on course offerings, career prospects, and program benefits. Admissions Assistance:o Assist students in the application and enrolment process.o Share details about fees, scholarships, and deadlines. Career Counselling:o Guide students on career pathways, industry trends, and job opportunities.o Organize workshops on resume building, interview preparation, and career planning. Academic Support:o Assist students in overcoming academic challenges. Event Coordination:o Plan and execute orientation programs, workshops, and student events.o Conduct training sessions on soft skills and personality development. Relationship Building:o Communicate with students, parents, and stakeholders to address concerns.o Represent the institute at fairs and promotional events. Emotional Support:o Foster a safe and supportive environment for students.o Refer students to professional counsellors if needed.Your Profile A HS passed/graduate with strong communication and interpersonal skills. Fluent in English, Hindi, and Nagamese (Must). Organized, empathetic, and solution-oriented. Passionate about student development and guidance.To apply: Call or WhatsApp @ +91 9508522589 e-mail: hallmarkcareersolutions@gmail.com Website: www.hallmarkcareersolutions.in

Prepared FSSAI required register and FileFSSAI form given below1. Potable Water Report 1510500.2. Food Material testing report.3. Incoming material specification and approved vendors.4. Time, Temperature, Logbook.5. Packaging material food grade.6. Recall.7. Cleaning Records.8. Preventive maintenance equipment & machinery AMC.9. Measuring & monitoring devices calibration, weight legal.10. Pest control-trained personnel, records.11. ETP/STP.12. Annual Medical Examination records.13. Training records FoSTaC.14. Internal external Audit records.15. Consumer complaints redressal. 16. Documents for appropriate period 1 year or shelf life

Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Duties include: greeting passengers as they board and exit the plane showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled serving meals and refreshments checking the condition and provision of emergency equipment and information for passengers demonstrating emergency equipment and safety procedures administering first aid dealing with emergencies

As an air cabin crew, you'll need to:be professional, punctual and courteous at all timesattend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairscarry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on boardwelcome passengers on board and direct them to their seatsinform passengers of the aircraft about safety procedures and ensure that all hand luggage is securely stored awaycheck all seat belts and galleys are secure prior to take-offmake announcements on behalf of the pilot and answer questions during the flightserve meals and refreshmentssell duty-free goods and advise passengers of any allowance restrictions in force at their destinationreassure passengers and ensure they follow safety procedures correctly in emergency situationsdeal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight.

Calling customers, offering our services, convince to visit our office to close the deal

Ensure the safety and security of the passengers providing excellent customer services in the flights checking boarding passing and travel documents at the airport

-Make outbound calls to potential and existing customers to promote company services.-Handle inbound inquiries, respond to queries, and provide accurate information.-Maintain a positive, professional, and helpful attitude during customer interactions.-Identify and qualify potential leads through telephonic conversations.-Follow up with customers to ensure sales closure and client satisfaction.-Maintain regular contact with clients to ensure repeat business.-Maintain accurate call logs and lead data in CRM or Excel sheets.-Prepare daily/weekly call reports and share them with the reporting manager.-Build and maintain strong customer relationships through proactive communication.

- Define, map and optimise the endtoend customer experience across all touch-points (in-store, online, events, membership clubs) for The Slow Draws cigar and saltmalt offerings.- Monitor key metrics (e.g., customer satisfaction, Net Promoter Score, repeat purchase rate) and use insights to drive improvements.- Develop and execute a community strategy: building a loyal, engaged community of cigar connoisseurs and saltmalt enthusiasts.- Foster both online (social media, forums, membership platforms) and offline (club events, tastings, brand gatherings) community experiences.- Curate and produce engaging content (stories of craft, tastings, lifestyle features, behind-the-scenes of production) aligned with the premium brand identity.- Organise and host community events (tastings, masterclasses, brand partner experiences) to reinforce brand loyalty and connect members with the brands ethos.- Serve as the voice of the customer/community internally capture feedback, sentiment, ideas from the community and share with product, operations, marketing teams.- Analyse community and customer data (behaviour, preferences, churn, engagement) to identify opportunities for improving product, experience, service or membership.- Ensure members/customers receive responsive, high-touch service befitting a premium brand: respond to queries, issues, feedback in a timely professional manner.- Develop and maintain relationships with high-value customers, influencers, brand ambassadors; manage recognition and loyalty programmes to reward them.- Work closely with sales/retail, product development, operations, marketing teams to ensure community and customer experience initiatives are integrated into overall business strategy.- Identify and execute strategic brand partnerships or collaborations (e.g., luxury lifestyle brands, premium spirit clubs, cigar lounges) that enhance The Slow Draws community offering.- Manage the community and customer-experience budget: planning events, content initiatives, ambassador programmes, community tools and platforms.- Maintain documentation of community strategy, campaign outcomes, membership metrics and feedback loops, enabling continuous optimisation.