51

Customer Management Job Vacancies in Rajkot

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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • 150 Feet Ring Road Rajkot
Client Services Executive Data Management Customer Service Direct Sales Problem Solving Customer Management Power Point Presentation Client Solutions Client Administration Good Communication Skills
K9HR SOLUTIONS, komal thakrar (HR Recruiter) - Mo. No. 90999 70515 Email ID: hr004.k9hr@gmail.com) is looking for client co ordinatore job location is 150 feet ring road experience : 2 to 3 years
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  • 1 yrs
  • 5.0 Lac/Yr
  • Rajkot
Customer Relationship Problem Solving Time Management Sales Strategy Lead Management Sales Target Communication Skills Convincing Power Target Achievement Cross Selling Leadership Sales Operations
Hire, mentor, and motivate sales representatives to maintain high productivity levels.Develop and implement annual and monthly sales objectives while monitoring competitor activities.Oversee inventory, manage delivery standards, and ensure accurate sales reporting.Resolve complaints immediately and foster long-term relationships to maintain a 95%+ satisfaction rating
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Freshers For Field Sales Executive - Rajkot

Egalflow Dynamics Private Limited

  • Fresher
  • 2.0 Lac/Yr
  • Rajkot
Customer Relationship Retail Sales Corporate Sales Marketing Communication Strategic Communication Technical Sales b2c Marketing Selling Skills Field Marketing Direct Sales Lead Generation Management Skills Field Sales
The Advertisement Field Sales & Marketing Executive is responsible for generating revenue by selling advertising solutions to clients. This role involves meeting potential customers, promoting ad services (print, digital, outdoor, etc.), and maintaining strong client relationships.
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Hiring For Operation Manager

Jolly Agri Exim Pvt. Ltd.

  • 3 - 4 yrs
  • 6.0 Lac/Yr
  • Rajkot
Good Communication Skills Customer Relationship Proficiency in English
handling customer concerns and complaints in a timely manner. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills.2 Dec 2025
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Shop Manager - Full Time

Hakimi Tools and Safety Corporation

  • 1 - 7 yrs
  • 1.3 Lac/Yr
  • Rajkot
Basic Math Skills Organization Skills Customer Service
Job Responsibilities:Attend customers and assist in salesMaintain shop cleanliness and proper arrangementStock checking and material handlingBasic sales and billing supportDelivery of goods to customers when requiredRequirements:Normal sales skills (training will be provided)Good experience in any sales-related work preferredHonest, hardworking, and responsibleAbility to handle shop and delivery workSalary: As per experienceWorking Time: Full timeContact: 7405395281
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Rajkot
Customer Management Customer Care Customer Support Customer Relationship
We are hiring Fresher Mechanical Engineer for Well known Plastic Machine Manufacturing Industry for Bhunava(Rajkot) location !!!Position Name : - Jr. Customer Care Engineer - 1 MaleEducation : - Diploma/B.E. Mechanical Work Experience: - Fresher or experiance both can applySalary :- 18,000 to 25,000 CTCMore Information: -Work Time: - 9:00 AM to 5:30 PMLocation: - Bhunava, Rajkot.Facility : - Transportation, Canteen & 42 Annual Paid Leaves//Job Responsibilities://- Handle customer support related to installation, operation, and maintenance of PVC, uPVC, CPVC, and HDPE pipe extrusion machines. - Provide remote technical support to resolve customer issues. - Coordinate with service teams and production departments for machine-related concerns. - Maintain customer service records and follow up for customer satisfaction. - Assist in documentation, service reports, and warranty tracking. - Attend product training and stay updated on company offerings. //Key Skills Required://- Strong mechanical knowledge - Good communication & problem-solving skills - Basic understanding of industrial machinery.Intrested candidates can share their CV on our WhatsApp Number: - +91 82008 30474.
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Client Coordinator - Rajkot

Trident Consultants

  • 3 - 9 yrs
  • 7.5 Lac/Yr
  • Rajkot
Client Services Executive Customer Management Good Communication Skills Client Administration Proficiency in English Problem Solving
Client Relationship Management and Coordination;
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  • 1 - 3 yrs
  • Bhaktinagar Rajkot
Customer Relationship Floor Management Good Communication Skills Business Development Team Building
Job Openings for 2 Floor Manager Jobs with minimum 1 Year Experience in Bhaktinagar, Rajkot having Educational qualification of : 12th Pass, B.C.A, B.B.A, B.Com, B.Ed with Good knowledge in Customer Relationship, Floor Management, Good Communication Skills, Business Development, Team Building etc.
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Jobs by Popular Location

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Rajkot
Technical Customer Support Information Technology Troubleshooting Skills Desktop Support Software Support Communication Customer Management
Attend basic & small amounts of inbound technical service calls.Pending call processing with the help of a colleague on a routine basis.Keep records of all conversations in our ticket system in a comprehensible way.Frequently attend training sessions to improve knowledge and performance level.Ensure following the customer service SOP, Company policies, and website for FAQs.Escalate serious problems according to the hierarchy.Frequently attend training sessions to improve knowledge and performance level.
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Communication Customer Service Pressure Handling Time Management Airline Policies Data Entry and Accuracy Ticketing and Reservation Management Computer Literacy Customer-centric Approach
As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.
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  • 8 - 10 yrs
  • 5.0 Lac/Yr
  • Gondal Rajkot
Sales Coordinator Business Development B2B Support MS Office Customer Care Fmcg Marketing Good Communication Skills Export Documentation
Position > MANAGER SUPPORT-SALES & MARKETING DOMESTIC & GLOBALLocation > at plant, Gondal , Dist. Rajkot , Gujrat, India Reporting > CMD/COO Job description. > will be responsible for providing strategic and operational support to the sales marketing team domestic and global, ensure smooth coordination between plant operations and sales channels, customers- domestic and global, Overseas execution of buyers orders, for domestic and global, documentation, and marketing support activities to achieve business targets and maintain high customer satisfaction.Key responsibilities > 01. Ensure effective coordinate with production, logistics, / CHA and sales team to ensure timely executing/ supplies of customers order. Domestic and globally 02. Monitor and manage customers requirements, product dispatch schedules and delivery timelines.03. Prepare and maintain sales reports, forecast, and marketing data for decision-making for domestic and globally 04. Support Marketing companions, product promotions, and trade exhibitions, events etc. 05. Ensure compliances with companys quality and food safety standards in all customers dealings domestic and globally.06. Efficiently and smartly handles customers complains and feedback and updates to reporting officers.07. Laisse with key accounts and assist in business development, identify new customers etc. 08. Updates debtors outstanding, constant follow up for payment, and update statues to reporting officers.09. To ensure timely preparing necessary documents for domestic and global dispatches like Performa invoices, tax invoices similarly for import such as PO etc. 10. Other task/ assignments assigned by reporting officer/ top Management from time to time.Qualifications and skills, Ideal candidate must be commerce graduate / post graduate in commerce and prefer PG diploma in Business Management related to sales- Marketing and export and import as well.With 8-10 years experience in sales - coordination/ support and business development activities, customers services, in FMCG food B2B industry.Smart business communication (Efficient, effective, strong verbal and written)Proficiency in MS office- specially PPP, ERP, systems etc.
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Customer Relationship Customer Service Interpersonal Skills HNI Acquisition Negotiation Skills Team Management Skills BFSI
Job Title: B2C Relationship ManagerCompany: Arham SharesLocations: Surat Ahmedabad Rajkot MumbaiJob Type: Full-timeExperience: 13 yearsSalary: 12,000 25,000 per month + Incentives (Negotiable)________________________________________About Arham SharesArham Shares is a leading financial services company specializing in stock broking, investment advisory, and wealth management. We empower retail investors with reliable tools, expert guidance, and personalized services to make smarter financial decisions.________________________________________Job SummaryWe are hiring enthusiastic and customer-focused B2C Relationship Managers to engage with retail clients, assist them with investments, and build long-term financial relationships. The role involves educating clients, promoting investment products, and ensuring excellent post-sales service.________________________________________Key Responsibilities Acquire new retail clients for equity trading and investment products. Understand client needs and recommend suitable financial solutions (Equity, F&O, Mutual Funds, SIPs, etc.). Guide clients through account opening, KYC, and trading activation. Provide regular follow-up, portfolio reviews, and service support. Achieve monthly sales and activation targets. Maintain client records and ensure high client satisfaction.________________________________________Requirements Graduate in any stream (Finance/Commerce preferred). Passion for stock markets and retail financial services. Strong communication, persuasion, and relationship-building skills. Prior experience in B2C financial sales or client servicing is a plus. Freshers with good communication and learning attitude are welcome.________________________________________Perks & Benefits Performance-based incentives and bonuses. Training and mentorship in financial markets. Career growth and leadership opportunities. Supportive, dynamic team environment.________________________________________To Apply:Send your resume to hr@anvtech.co / hr@arhamshare.com or call on +91 7046020729 / 7433006722.
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Opening For Relationship Manager

Mosahay associate pvt.ltd

Customer Relationship
Turtlemint is one of India's largest B2B insurance distribution platforms. Launched in 2015, Turtlemint empowers the financial advisors, both individuals and large financial sector organizations, by offering them a comprehensive technology platform for end to end insurance servicing needs of their customers. The platform enables training & licensing of the advisors, enables paperless transactions across insurance categories and companies, and offers support for post-sale servicing such as claims and renewals. With an owned advisor network of over 100,000+ across 700 cities PAN India and powered by its multilingual app, Turtlemint is able to fulfil 92% of the market needs. Turtlemint is also working with multiple banks and 40+ insurers in India, and 1 bank and 4 insurers in UAE, and these projects are currently at various stages of implementation. Approximately 2 Mn+ policies are sold & 6 Mn+ quotes are issued through the platform annually. The company has raised more than $ 69.0 Mn by top VCs globally viz. Sequoia Capital, Nexus Venture Partners, Blume Ventures, Jungle Ventures, GGV Capital, American Family Ventures, MassMutual Ventures & SIG. Turtlemint aims to demystify insurance by explaining the jargon in a simple way and providing smart tools to help a user make the right choice. From search to purchase, the entire process can be completed online in just a few clicks. Turtlemint offers insurance and other financial across categories like motor insurance, health insurance, life insurance and other sachet insurance products. Our objective is to make insurance buying transparent, simple, easy and empower the end consumers to make the right decision of buying insurance through right advice.Role/Designation: Relationship ManagerReporting Manager: City Head Location: Multiple Regions / CitiesRoles & Responsibilities: Recruiting and Managing team of financial advisors/agents. Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted. Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time. Understanding and aligning with companys policies and ensure full compliance. Maintaining the highest level of business hygiene. Identifying new approaches to enhance reach and generate more sales in the assigned region.
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Customer Relationship Officer (1-2 Years)

Recquistar Placement Solutions LLP

Customer Relationship Customer Care Customer Service Customer Support Customer Handling MS CRM Interpersonal Skills Service Marketing Customer Management Convincing Power Problem Management
To source loan clients in line with the business plan and target.Creating and maintaining strict credit discipline and ensuring zero default in recovery.Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits.Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.Accurate and timely record keeping and reporting.Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.Any other work assigned to you from time to time
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Client Relationship Manager (Full Time)

Vivekanand Healthcare Accred Solution Private Limited

Marketing Client Servicing Customer Relationship Powerpoint Convincing Power Revenue Expansion English Language Email Writing Healthcare Executive Strategic Thinking
Job DescriptionPositions For: Client Relationship Manager (CRM)Company: VIVEKANAND HEALTHCARE ACCRED SOLUTION PRIVATE LIMITEDLocation: Pan India state wise [No of Positions]Andhra Pradesh - 3Arunachal Pradesh - 1Assam - 1Bihar 2Chhattisgarh - 2Goa - 1Gujarat - 3Haryana - 3Himachal Pradesh - 2Jharkhand - 2Karnataka - 3Kerala - 1Madhya Pradesh - 5Maharashtra - 5Manipur - 1 Meghalaya - 1Mizoram - 1Nagaland - 1Odisha - 1Punjab - 3Rajasthan - 5Sikkim - 1Tamil Nadu - 3Telangana - 1Tripura - 1Uttar Pradesh - 3Uttarakhand - 2West Bengal - 2Union Territories:Andaman and Nicobar Islands - 1Chandigarh - 1Dadra and Nagar Haveli and Daman and Diu - 1Delhi - 3Jammu and Kashmir - 2Ladakh - 1Lakshadweep - 1Puducherry - 1(Remote / Freelance Model)Industry: Healthcare Consulting & AccreditationEmployment Type: Freelance / Performance-BasedCompensation: 5% 8% Commission Per Successful Project (Based on Deal Value & Performance)________________________________________ About the CompanyVivekanand Healthcare Accred Solution Private Limited is a specialized consultancy committed to raising healthcare standards through expert support in NABH, NABL, JCI, and ISO accreditation. We empower hospitals, clinics, and diagnostic labs to implement quality systems that ensure compliance, safety, and clinical excellence. Trusted by healthcare institutions across India, we deliver measurable results with a people-first approach.________________________________________ Position OverviewWe are looking for a result-driven Client Relationship Manager (CRM) to drive business growth through strategic client acquisition and relationship building. As a key representative of our consultancy, you will engage healthcare institutions, understand their needs, and guide them toward quality improvement through our services.This role is commission-based, offering 5% to 8% per successful deal, with no fixed salary. Its ideal for self-motivated professionals with healthcare industry knowledge and a strong network.________________________________________ Key Responsibilities Identify and engage prospective clients such as hospitals, labs, diagnostic centres, and clinics Promote and explain our healthcare accreditation services (NABH, NABL, JCI, ISO) Manage the full client lifecycle: lead generation, deal closure, onboarding coordination, and relationship nurturing Coordinate with internal quality consultants and trainers to ensure smooth project execution Track client satisfaction and maintain long-term relationships for referrals and renewals Stay updated with accreditation standards, compliance trends, and industry developments Maintain accurate reporting of leads, follow-ups, closures, and commissions________________________________________ Ideal Candidate Profile Background in hospital marketing, healthcare marketing, or sales 5+ years of relevant experience in healthcare or accreditation advisory preferred Excellent communication and relationship-building skills Strong networking ability with hospitals and healthcare decision-makers Ability to work independently with minimal supervision Strong understanding of NABH, NABL, JCI, or ISO processes is a bonusEducational Background: Bachelor's Degree: A bachelor's degree in a relevant field like Business Administration, Marketing, or Communications is often a good starting point. Master's Degree (Optional): An MBA with a focus on marketing or CRM can provide a competitive advantage for senior roles. CRM-Specific Courses: Certifications or specialized courses in CRM software, like Salesforce or HubSpot, can enhance your qualifications. ________________________________________ Compensation Performance-Based Model Commission Only: Earn 5% 8% of each deals total value based on project size and performance No fixed monthly salary, offering unlimited earning potential Commissions paid upon confirmed deal and client onboarding High-value projects can yield 25,000 to 1,00,000+ per deal Additional performance incentives may be considered over time________________________________________ How to ApplyTo apply, send your CV or professional profile to: [vivekanandhealthcareaccredsolu@gmail.com] [9053515351, 8648044804]Subject Line: Application for CRM Role [Your Name]________________________________________ Join a Mission That MattersBe part of a purpose-driven organization thats reshaping Indian healthcare by bringing quality, safety, and excellence to every institution we work with. If youre ambitious, connected, and driven by performance we want you on our team.
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Opening For Sales Officer

Bigtree Vision Management Company

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Metoda Rajkot
Communication Skills Sales Sales Target Lead Generation Problem Solving Technical Sales Management Skills Corporate Sales Customer Relationship Time Management Sales Operations Project Sales B2B Sales Convincing Power Target Achievement
We have vacant of 1 Sales Officer Job in Metoda, Rajkot, Experience Required : 1 Year Educational Qualification : Diplomate of National Board Skill Communication Skills, Sales, Sales Target, Lead Generation, Problem Solving, Technical Sales, Management Skills, Corporate Sales, Customer Relationship, Time Management, Sales Operations, Project Sales, B2B Sales, Convincing Power, Target Achievement etc.
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Sales Manager

The Best Services & Enterprise's

  • 3 - 9 yrs
  • 6.0 Lac/Yr
  • Rajkot
Sales Manager Channel Sales Customer Relationship Marketing Communication Lead Generation Direct Sales Sales Officer Corporate Sales Direct Marketing
- Need to knowledge of construction field- Need to knowledge of Project Handling - Knowledge of Sales Strategies- knowledge of customer handling - knowledge of building measurement- Knowledge of computer
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Tele Marketing Manager Call Processing Client Management Customer Relationship
Samruddhi Machinery is seeking a dedicated and proactive Telecalling Executive to join our team. The ideal candidate will be responsible for understanding customer needs, suggesting appropriate machinery solutions, and providing comprehensive product and service information. This role requires excellent communication skills, computer proficiency, and the ability to engage customers effectively to drive sales.
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Shop Helper - Full Time - Freshers

Essen Speciality Films Ltd

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Shapar Rajkot
Customer Management Good Communication Customer Handling
helper work
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Yagnik Road Rajkot
Basic Computer Good Communication Skills Coordination Skills Interviewing Candidates Employee Engagement Employee Relations Organizational Management Customer Care Time Management Ability to Multitask Interview Coordination Communication Skills
Assist in recruitment & hiring process (screening resumes, scheduling interviews)Maintain employee records, files, and HR databasesSupport joining, onboarding, and exit formalitiesPrepare HR documents like offer letters, appointment letters, and reportsHandle attendance, leave records, and basic payroll supportCoordinate with clients and candidates for HR-related communicationAssist in employee engagement activitiesHandle emails, calls, and internal HR coordinationEnsure compliance with company HR policies
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Client Relationship Manager

Trident Consultants

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Rajkot
Client Servicing Marketing Customer Relationship Sales Investment Products
Client meeting and selling of investment products.
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Field Sales Executive

Soliyo Designs LLP

  • 1 - 3 yrs
  • Bhaktinagar Rajkot
Customer Relationship Retail Sales Marketing Communication Field Sales Negotiation Skills b2c Marketing Selling Skills Direct Sales Corporate Sales Channel Sales Strategic Communication Agency Sales Management Skills Lead Generation Technical Sales Field Marketing
Job Openings for 5 Field Sales Executive Jobs with minimum 1 Year Experience in Bhaktinagar, Rajkot having Educational qualification of : 12th Pass, 10th Pass, I.T.I., B.A, B.B.A, B.Com with Good knowledge in Customer Relationship, Retail Sales, Marketing Communication, Field Sales, Negotiation Skills, b2c Marketing, Selling Skills, Direct Sales, Corporate Sales, Channel Sales, Strategic Communication, Agency Sales, Management Skills, Lead Generation, Technical Sales, Field Marketing etc.
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Customer Relationship Customer Service Interpersonal Skills BFSI HNI Acquisition Negotiation Skills Team Management Skills
Job Title: Equity Dealer Stock Broking Locations: Surat, Ahmedabad, Rajkot, Mumbai Job Description: We are seeking a skilled and proactive Equity Dealer to join our team. The ideal candidate will be responsible for executing trades, providing investment recommendations, and ensuring seamless trading experiences for clients. This role demands strong market knowledge, client interaction skills, and the ability to perform under pressure. Key Responsibilities: Execute buy/sell orders for clients with accuracy and speed. Communicate trading calls and investment ideas effectively to clients. Achieve brokerage revenue targets and promote cross-selling of financial products. Maintain strong relationships with clients and provide ongoing support. Monitor market trends, stock movements, and trading activities to advise clients. Ensure compliance with regulatory guidelines and company policies. Required Candidate Profile: Must hold NISM Series 8 (Equity Derivatives) Certification. Minimum 1 year of experience as an Equity Dealer in the Stock Market. Ability to work efficiently in a high-pressure, fast-paced trading environment. Strong analytical skills and knowledge of financial markets. Excellent communication and client-handling abilities. Please Note Targets: 5 KYC (Know Your Customer): Acquire 5 new clients. Each client should have a trading margin (funds available for trading) of 50,000 to 1,00,000. 3x Revenue of Salary: Generate revenue that is three times your current salary. TPP (Third Party Products): Focus on selling the following Third Party Products: o Insurance, Term Plan, IAP (Investment Advisory Platform), PMS (Portfolio Management Services)
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  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Kuvadava Rajkot
Store Handling Store Operation Warehousing Customer Handling Inventory Planning Branch Administration Retail Store Operations Leadership Skills Stock Taking Warehouse Operations Store Operations Inventory Invoice Processing Stock Maintenance Basic Computer Skills
K9HR SOLUTIONS, komal thakrar (HR Recruiter) - Mo. No. 90999 70515 Email ID: hr004.k9hr@gmail.com) is looking for store manager.job location is kuvadava wakaner boundry rajkot expirence in industrial
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Written Communication Interpersonal Skills Multitasking Time Management Customer Handling Document Management Call Coordinator Administration Adaptability Organizational Skills Problem Solving Customer Focus Data Entry
Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level
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