Array ( [0] => customer-care-assistant [1] => mohali ) Customer Care Assistant Jobs in Mohali,Customer Service Assistant Job Vacancies in Mohali Punjab
31

Customer Care Assistant Job Vacancies in Mohali

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Mohali
Email Management Meeting Coordination Data Entry Customer Service Document Preparation Appointment Scheduling Organizational Skills Microsoft Office Suite
Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.
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  • 0 - 3 yrs
  • Female
  • Mohali
Communication Skills Must BE Fluent Outbound Calling Customer Care Customer Management Call Center Cold Calling Customer Communication Customer Support Customer Relationship Customer Service
We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000-30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling International BPO Customer Management Customer Care Customer Handling Customer Communication Customer Service Cold Calling Call Center Customer Support Chat Support Executive Customer Care Representative
About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).
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  • Fresher
  • 4.0 Lac/Yr
  • Industrial Area Phase-8 Mohali
Customer Handling Customer Service
Exciting Opportunity at Teleperformance Mohali!!We're on the lookout for Customer Care Executives to join our dynamic International Voice/Chat Processes!We're Looking For:Exceptional communication and writing skillsWillingness to work in rotational shiftsOpen to both freshers and experienced candidatesSalary: 32kCab facility for girls Eligibility:Undergraduates and graduates can apply!Interview Timings: 11 AM - 5PMWalk-in Interviews at:Teleperformance, Gate 1, Plot A40, Sector 75, Phase 8B, Mohali, PunjabDon't miss this chance to be part of a team that values growth,diversity, and collaboration. Ready to take the next step? Share CV at 6230029562
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Visa Counsellor

myimmigrator

  • 2 - 8 yrs
  • 3.5 Lac/Yr
  • Phase 5 Mohali
Visa Visa Processing Student Visa Visa Filling Visa Consultant Immigration Agent Immigration Executive Visa Executive Visa Assistant Client Counselling Educational Counsellor Customer Relationship Strategic Communication Customer Service Interpersonal Skills Convincing Power Cold Calling
My Immigrator, a leading immigration consultancy in Mohali, is urgently hiring Study Visa Counsellors. The ideal candidate should have 2 to 5 years of experience in student visa counselling and guiding students for overseas education.Responsibilities:Provide counselling and guidance to students for study visa applications.Handle student queries and explain study abroad opportunities.Assist with documentation and visa filing process.Stay updated with the latest visa policies and requirements.Maintain strong communication with students and parents.Requirements:Minimum 2 years of experience in Study Visa Counselling.Strong knowledge of overseas education and visa filing.Excellent communication and interpersonal skills.Ability to handle student queries confidently.
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Microsoft Office Desktop Support Customer Care Customer Support Sales Administration Coordination Skills Order Processing Payment Followup Channel Sales Direct Sales Corporate Sales Field Service Service Desk Retail Sales
Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mohali Sector 67
Customer Care Non Voice Process Chat Support Chat Process BPO Solving Queries Client Solutions Customer Support Customer Service Call Center
Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)
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  • 1 - 2 yrs
  • Mohali
Customer Relationship Customer Service Customer Handling Customer Communication Customer Management
Customer Care Executive(agent level)understand customer queries and respond to it ensuring that all queries/concerns are answered.answer their questions in a clear and concise manner using full sentences without grammatical and spelling errors.respond to customers in the prescribe format given by the clientProcess type: International non-voice inbound (live chat)Benefits2-way cab facilities available within 25 kms radiusMedical Insuranceprovident fundLucative bonus/incentive payoutsEligibilityExcellent English communication skill required (both spoken and written)Candidates must be willing to join on an immediate basis.as we only conduct face to face interviews at the moment so the candidate must be willing to visit us at our office in Mohali ,no telephonic or virtual interviews will be taken.
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Hotel Booking Hotel Executive Hotel Staff Hotel Operation House Keeping Customer Service Customer Care Guest Handling Guest Representative Guest Services
We are looking for 890 Hotel Executive Posts in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Mohali,Indore,Gwalior,Agra, with deep knowledge in Hotel Booking,Hotel Executive,Hotel Staff,Hotel Operation,House Keeping,Customer Service,Customer Care,Guest Handling,Guest Representative,Guest Services and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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Communication Problem Solving Customer Support Voice Process Customer Support Operations Customer Care
Dear Connection,We're hiring Customer Service Representative.Location - Noida Job Mode: Work From Office Working Days: 6 daysJob Role: Provide exceptional customer service. Resolve customer inquiries and complaints. Adhere to company policies and procedures.Eligibility Criteria: Minimum Education/qualification required: Primarily Graduates / UG - Lower Ratio Experience: 0-4 years (Voice process & having good communication skills). Interested candidates can send their resume to ta7@ab7solutions.com.
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Service Desk Customer Service Customer Care International Call Center Voice Process Inbound Voice Support Domestic Calling
We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts
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Call Center Executive Customer Relationship BPO Executive BPO Operations Domestic BPO Voice Process Executive Call Coordinator BPO Non Voice Chat Support Executive Chat Support Chat Process Chat Process Executive Customer Associate Customer Care Cons
Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Mohali
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center
Hiring for Customer care executivejob location - Mohalisalary - upto 25kQualification - 12thGood communication skills required.
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  • 0 - 1 yrs
  • Mohali
Customer Care Customer Service Inbound Voice Process Hindi BPO Domestic Calling
We re urgently looking for Customer Services Executive. Same day joining
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Customer Care Executive

ANB Consultancy services

Back Office Computer Operator Customer Associate Customer Service Representative Walk in
Candidate should be very good in EnglishCandidate should have knowledge of computers.Candidate should be pro active.
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Opening For Customer Care Associate

Technotoise Business Solution OPC pvt ltd

Communication Skil Public Speaking Customer Service Representative
Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.
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Chat Support Executive

G&R Management Consultancy Pvt Ltd

BPO Customer Service Representative Domestic Process International BPO Fresher Chat Support Executive Voice Process Executive Customer Care Consultant Walk in
Opening for - Mnc Bpo Companyprofile- Customer Support Associate(both Chat and Voice Process Available)- Excellent Communication Required- Should Be Comfortable for Walk-in Interview- Immediate Joiners Required
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Customer Relationship Customer Care Customer Retention Customer Support CSE Customer Management Good Communication & Soft Skills Preference For English Language Customer Service Work From Home
Hiring for 100 Customer Service Executive Jobs in Sector 79Phase 11, for Freshers,Required Educational Qualification is : Higher Secondary,Secondary School,Diploma,Other Bachelor Degree with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, CSE, Customer Management, good communication & soft skills,
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Customer Care Services

Hamiast Recruitment Services

  • 0 - 1 yrs
  • Mohali
Excellent Communication Customer Care
A great opportunity for tech graduates .Graduation mandatory Handle customer's inbound and outbound chat process. Typing speed should be 30WPM. Candidates should be flexible with rotational shifts. 5.5 working dayworking hours-9working window 24x7[rotational shift]week off-1.5 week off rotational cab facility for night shift performance bonus and medical insurance, etc CTC- 33.3k Chat process Exp/ FresherWork from officeExcellent Communication Skills.*Candidates have to be fully vaccinated otherwise he or she can't join.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000 30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Mohali Sector 67
Customer Care Customer Support Customer Service Non Voice Process Solving Queries Chat Support Chat Process BPO Call Center Client Solutions
Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
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Call Call Center Executive Call Coordinator Call Center Trainer Call Center Manager Call Quality Analyst Call Centre Executive Calling Executive Call Monitoring Call Quality Call Center Technology Customer Care Manager Customer Care Representative
Description:- Voice process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on call- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at six-two-three-nine-zero-seven-four-five-zero-oneWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforces
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Customer Service Assistant CALLING Outbound Voice Inbound Customer Service SALES Grievance Handling Grievance Management
Interested candidate MUST HAVE experience in International Calling Process.Comfortable for working in NIGHT SHIFTS.Excellent communication in ENGLISH.5-Days workingComfortable in cold-calling.Outbound & Inbound calls
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