Customer Service Associate (Freshers) Mohali

We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.

**Key Responsibilities:**

- **Customer Assistance:** Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.

- **Issue Resolution:** Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.

- **Product Knowledge:** Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.

- **Record Keeping:** Document customer interactions and feedback in our database for quality assurance and service improvement.

- **Team Collaboration:** Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.

**Required Skills and Expectations:**

- Candidates must have completed their 12th grade and be eager to start their career in customer service.

- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.

- A friendly and approachable demeanor is necessary to create a positive experience for every customer.

- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.

- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.

If you are passionate about helping others and thrive in a team setting, we encourage you to apply.

• Experience

  Fresher

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Accounting / Finance

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  bhadrakaliproject0@gmail.com