Customer Relationship Job Vacancies in Ludhiana

As a Key Account Manager, you will play an essential role in maintaining and expanding relationships with our most important clients. Your expertise will be vital in ensuring client satisfaction and driving business growth.**Key Responsibilities:**- **Client Relationship Management**: Build and nurture strong relationships with key clients to understand their needs and challenges, ensuring their satisfaction and loyalty.- **Sales Strategy Development**: Collaborate with the sales team to develop effective strategies that meet client needs and drive sales, tailoring approaches based on client profiles.- **Account Monitoring**: Regularly monitor account performance and track key metrics to identify opportunities for growth and improvement.- **Communication Liaison**: Act as the main point of contact for clients, communicating updates and gathering feedback to address any concerns promptly.- **Market Research**: Stay informed about industry trends and market dynamics to provide clients with valuable insights and solutions.- **Cross-Functional Collaboration**: Work closely with other departments, such as marketing and product development, to ensure that client needs are met effectively.**Required Skills and Expectations:**- A strong background in sales or account management, with 0 to 4 years of relevant experience.- Excellent communication and interpersonal skills to build relationships and negotiate effectively.- Strong analytical skills to assess client needs and monitor account performance.- Proficiency in Microsoft Office Suite and CRM software for sales tracking and reporting.- A proactive attitude and the ability to work independently as well as in a team environment.- A detail-oriented mindset, capable of managing multiple accounts and projects simultaneously.

A showroom sales executive is the primary face of a retail business. They are responsible for welcoming customers, showcasing products, understanding specific client needs, and closing sales. Their ultimate goal is to drive store revenue while delivering exceptional customer service.JOB Location - Sundernagar LudhianaKey ResponsibilitiesCustomer Interaction: Greet, engage, and assist walk-in customers. Listen to their requirements and recommend suitable products.Product Demonstration: Provide detailed product information, highlighting features, benefits, and customization options.Sales Targets: Work individually and collaboratively with the team to achieve or exceed monthly, quarterly, and yearly sales quotas.Showroom Maintenance: Ensure the sales floor is clean, organized, and visually appealing to merchandising standards.Order Processing & Admin: Handle transactions via Point-of-Sale (POS) systems, process invoices, and manage relevant documentation.Follow-Ups & Lead Management: Follow up on customer inquiries, phone calls, and WhatsApp messages to nurture potential sales.Essential Requirements & SkillsCommunication Skills: Excellent verbal communication and the ability to articulate product value.Interpersonal Skills: A confident, presentable, and approachable personality.Product Knowledge: Ability to quickly master and explain technical or detailed specifications Education & Experience: Typically a high school diploma, though a bachelor's degree or prior experience in retail or counter sales is highly preferred.Flexibility: Willingness to work retail hours, which frequently include weekends, holidays, and evening shifts

We are looking for 5 Field Sales Executive Posts in Ludhiana, with deep knowledge in Customer Relationship, Retail Sales, Marketing Communication, Lead Generation, Technical Sales, Field Sales, Direct Sales, Management Skills, Selling Skills, Agency Sales, Strategic Communication, Channel Sales, Corporate Sales, b2c Marketing, Field Marketing, Negotiation Skills and Required Educational Qualification is : I.T.I., B.A, B.E

Job Tittle - Customer Service Associate.Location - Sahnewal, Ludhiana, Punjab.Experience: Freshers can apply.Skills Required: Good communication & convincing skills in Bengali. Basic knowledge of Email and MS-Excel. Female and local candidate preferred.Key Responsibilities: Contact potential/existing customers using scripts. Answer product/company-related queries. Understand customer needs and close sales. Direct qualified leads to field sales team. Update customer information in the database. Take & process orders accurately. Address customer complaints and maintain records. Conduct research to support lead generation.Qualification: Diploma / Degree / Certification in Computers.