53

Customer Management Job Vacancies in Vadodara

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  • Fresher
  • Vadodara
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team based in Vadodara. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat to ensure they receive prompt and accurate information.- Resolve Issues: Identify customer problems and work to provide effective solutions, ensuring high levels of customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality and track customer feedback.- Provide Product Information: Inform customers about products and services, guiding them through features and benefits to aid their decision-making.- Follow Up: Check in with customers after resolving their issues or after purchases to ensure they are satisfied with the service provided.Required Skills and Expectations:Strong communication skills are essential for effectively conveying information and understanding customer needs. Candidates should demonstrate a friendly and courteous demeanor while interacting with customers. Basic knowledge of computer applications and the ability to navigate systems quickly will be beneficial. Additionally, good problem-solving skills are crucial for addressing customer complaints effectively. Applicants should be self-motivated and able to work independently from home, managing their time efficiently while maintaining productivity. Adaptability to learn new processes and systems is also important.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Vadodara
Data Management Tally Clerical Work Customer Relationship Office Work
We are looking for a dedicated Office Assistant to support our team in Vadodara. The ideal candidate should have a B.Com degree and 1 to 2 years of experience in an office environment. This full-time position requires a strong work ethic and a positive attitude.Key Responsibilities:- Administrative Support: Assist with daily office tasks, including answering phone calls and managing correspondence, to ensure smooth office operations.- Document Management: Help organize and maintain files, both electronic and paper, to keep the office organized and efficient.- Data Entry: Accurately input information into databases and spreadsheets to assist in record-keeping and reporting tasks.- Scheduling: Assist in coordinating meetings and appointments, ensuring that all participants are notified and prepared.- Customer Interaction: Greet visitors and assist them as needed, representing the company professionally in all interactions.Required Skills and Expectations:The candidate should have strong communication and interpersonal skills, as they will interact with clients and team members. Attention to detail is crucial for managing documents and data accurately. Proficiency in Microsoft Office (Word, Excel, and PowerPoint) is essential. The ability to work independently as well as part of a team is expected. A proactive attitude and ability to solve problems quickly will be highly valued in this role. Candidates should be organized and capable of managing multiple tasks efficiently.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Vadodara
Customer Relationship Version Control Project Management Backend Support Co-ordinator
Create Feasibility in the System taking required details from Sales Team, follow up with feasibility team to understand the outcome report., Create commercial proposal in auto generated CRM with Inputs from Feasibility, take necessary internal approvals, follow up with the customer for order confirmation
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  • 5 - 11 yrs
  • Vadodara
Sales Technical Sales Customer Acquisition Marketing Intelligence Direct Sales Customer Relationship Marketing Sales Operations Corporate Sales Management Skills Direct Marketing
The Sales Manager is responsible for driving revenue growth, building and managing a high-performing sales team, developing market strategies, and ensuring achievement of sales targets. The role involves both strategic planning and hands-on execution in the market.Customer Relationship ManagementMarket AnalysisReporting & PlanningSales & Revenue Growth
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  • 5 - 7 yrs
  • 2.5 Lac/Yr
  • Vadodara
Excellent Communication and Presentation Skills Strong Negotiation and Closing Abilities Customer Relationship Management Expertise Analytical Thinking and Market Understanding Target-oriented and Result-driven Mindset Adaptability to Dynamic Market Conditions Effective Time Management and Multitasking Abilities Marketing Communication Field Sales
We are looking for a motivated and experienced Sales Marketing Executive to join our team in Vadodara. The ideal candidate will have between 5 to 7 years of experience in sales and marketing, with a strong ability to drive growth and build relationships with clients.Key Responsibilities:- Generate Leads: Identify potential clients and create strategies to reach them, ensuring a strong pipeline of opportunities.- Client Relationship Management: Build and maintain long-term relationships with clients by understanding their needs and providing tailored solutions.- Conduct Market Research: Analyze market trends and competitor activities to inform marketing strategies and identify new opportunities.- Develop Marketing Strategies: Collaborate with the marketing team to design effective campaigns that promote our products and services.- Sales Presentations: Prepare and deliver persuasive presentations to potential clients, effectively communicating the value of our offerings.- Reporting and Analysis: Track sales performance and prepare reports highlighting achievements and areas for improvement.Required Skills and Expectations:The successful candidate should have excellent communication and interpersonal skills to effectively engage with clients. A strong understanding of sales processes and marketing principles is essential. Candidates should also be self-motivated, able to work independently, and possess good analytical skills to assess market conditions. Proficiency in MS Office applications and CRM software is expected, along with a commitment to meeting sales targets and deadlines. Male candidates are preferred for this role.
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Relationship Manager - Full Time

Viable Search Consultants

  • 4 - 10 yrs
  • 9.0 Lac/Yr
  • Vadodara
Home Loans MSM Bancassurance Life Insurance Subject Matter Expertise Business Loan BFSI Customer Relationship
We are looking for an experienced Relationship Manager to join our team in Vadodara. You will play a key role in nurturing client relationships and ensuring their satisfaction with our services. This is a full-time position that requires you to work from our office.Key Responsibilities:- Client Relationship Management: Engage and maintain strong relationships with existing clients to understand their needs and enhance their satisfaction.- New Client Acquisition: Identify and pursue potential clients to expand our customer base, contributing to the overall growth of the business.- Problem Resolution: Address client concerns promptly and effectively, ensuring a quick resolution to any issues that may arise.- Sales Strategy Development: Collaborate with the sales team to develop strategies aimed at increasing sales and improving client relationships.- Market Analysis: Monitor market trends and gather feedback to identify opportunities for improvement in our services and products.- Reporting: Prepare and present detailed reports on client feedback and relationship performance to senior management.Required Skills and Expectations:Candidates should have 4 to 10 years of experience in a relationship management role or similar fields. Strong communication and interpersonal skills are essential for building rapport with clients. You should also be proficient in problem-solving and have a strategic mindset to develop sales initiatives effectively. A good understanding of market dynamics and customer needs is crucial, along with the ability to work collaboratively with a team. We expect you to be proactive, adaptable, and dedicated to achieving client satisfaction.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Vadodara
Customer Relationship Handling Customer Queries Restaurant Service
As a Cafe Manager in Vadodara, you will play a vital role in ensuring the smooth operation of our cafe. Your responsibilities will include:- Supervising Daily Operations: You will oversee the daily activities of the cafe, ensuring all tasks are completed efficiently, from serving customers to preparing food and drinks.- Managing Staff: You will be responsible for hiring, training, and supervising staff. This includes scheduling shifts, motivating the team, and ensuring excellent customer service.- Maintaining Quality Standards: You will ensure that all food and drinks meet our quality standards by regularly checking everything from presentation to taste.- Inventory Management: You will keep track of stock levels, order supplies, and handle vendor relationships to ensure we have everything needed for smooth operations.- Customer Service: You will engage with customers, address their needs and feedback, and ensure they have a pleasant experience at the cafe.- Financial Management: You will assist in managing the cafes budget, track sales, and help maintain profitability by reducing waste and controlling costs.To succeed in this role, you should have strong communication and leadership skills, be organized, and have a passion for the food and beverage industry. A positive attitude, willingness to learn, and the ability to work in a fast-paced environment are essential. Experience in a similar role is preferred but not mandatory; we welcome fresh talent eager to grow.
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Walk-in For Relationship Manager (Fresher)

Easy Catering Services Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vadodara
Interpersonal Skills Customer Relationship Negotiation Skills
As a Relationship Manager in Vadodara, you will play a crucial role in building and maintaining strong relationships with clients. This position is perfect for individuals who are new to the field or have up to two years of experience.Key Responsibilities:- Client Engagement: You will interact with clients to understand their needs and preferences, ensuring their requirements are met with the best possible solutions.- Account Management: You will manage client accounts, ensuring accurate and timely response to inquiries, addressing concerns, and providing necessary support.- Business Development: Actively seek new client relationships and opportunities for expanding the companys customer base, contributing to revenue growth.- Service Coordination: Work closely with internal teams to ensure proper execution of services and delivery, maintaining high customer satisfaction levels.- Feedback Collection: Regularly gather client feedback to improve services and address any areas of concern, helping to foster long-term loyalty.Required Skills and Expectations:Candidates should possess strong communication skills to effectively convey information and build rapport with clients. A good understanding of customer service principles and a passion for helping others are essential. Attention to detail is crucial, as you will need to follow up on various client requests and maintain accurate records. Basic knowledge of the industry will be beneficial. The ability to work in a team and adapt to changing situations is also expected, as you will collaborate with various departments to meet client needs.
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Jobs by Popular Location

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ajwa Road Vadodara
Good Communication Skills Decision-making Dispatch Software Critical Thinking Multi-tasking Teamwork Customer Service Time Management
We are hiring for the position of Dispatch Executive in our networking marketing company. The candidate will be responsible for handling daily order verification, proper packing and labeling of products, courier booking, shipment tracking, and maintaining dispatch records in Excel or company software. They will coordinate with the warehouse team for stock management, handle returns and replacements, and ensure timely delivery updates to the sales and admin team. The ideal candidate should have basic computer knowledge (especially MS Excel), good organizational skills, attention to detail, and the ability to manage time effectively. Experience in dispatch or logistics is preferred, but freshers can also apply.
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  • Fresher
  • Vadodara
Customer Management Sales
As a Customer Care Associate, you will be responsible for assisting customers with inquiries, resolving complaints, and providing exceptional service. You will engage with customers via phone, email, and in person to address their needs and concerns promptly and professionally.Key responsibilities include:- Responding to customer queries and complaints in a timely manner- Providing accurate information about products and services- Resolving customer issues effectively and efficiently- Maintaining a positive and empathetic attitude towards customers- Ensuring customer satisfaction and building strong relationshipsThe ideal candidate should have good communication skills, problem-solving abilities, and a customer-centric approach. Proficiency in relevant software and the ability to work well under pressure is essential. A 12th pass qualification is required for this position, and freshers are welcome to apply. This full-time role is based in Vadodara, India, and requires the candidate to work from the office.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Vadodara
Technician Activities Direct Sales Customer Management Field Service Negotiation Skills Communication Skills
WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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  • Fresher
  • 1.3 Lac/Yr
  • Waghodia Road Vadodara
Helper Shop Assistant Warehouse Helper Customer Handling Customer Management Good Communication Packing
We have vacant of 2 Shop Helper Jobs in Waghodia Road, Vadodara for Freshers Educational Qualification : 10th Pass Skill Helper, Shop Assistant, Warehouse Helper, Customer Handling, Customer Management, Good Communication, Packing etc.
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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Customer Relationship Retail Sales Marketing Communication Direct Sales Management Skills Field Marketing Lead Generation Field Sales Selling Skills
Field sale of CCTV Live Monitoring service Industry,Showroom Bunglow
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Store Handling Store Operation Customer Handling Retail Store Operations Leadership Skills Inventory Planning
Job Openings for 50 Store Manager Jobs with minimum 4 Years Experience in Mumbai, Bangalore, Ahmedabad, Surat, Vadodara, having Educational qualification of : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, Other Bachelor Degree with Good knowledge in Store Handling, Store Operation, Customer Handling, Retail Store Operations, Leadership Skills, Inventory Planning etc.
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Back Office Assistant (Freshers) Vadodara

Devoted Desire Career Mkt Pvt Ltd

  • 0 - 2 yrs
  • Vadodara
Internal Communication General Office Management Customer Calling Back Office Sales Quick Learner Communication Skills
This job role includes the basic administrative work, Managing phone calls and emails, working on e commerce website.
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Data Entry Operator (1-5 Years)

Shiv Shakti Electronics

  • 1 - 5 yrs
  • Vadodara
Data Entry CALL CUSTOMER Parts Manager
WANT GIRL OR BOY ANY ONE WILL APPLY
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  • 1 - 6 yrs
  • Vadodara
Customer Engineer CRM SLA Saas Ticket Booking Data Management
1. Customer Interaction & Issue ResolutionServe as the initial contact for customer queries via email, chat, or phone.Understand customer concerns and provide prompt responses using knowledge base and standard operating procedures.Troubleshoot common product issues, guiding customers through basic resolutions.Accurately log customer interactions and issues in hubspot.2. Escalation & CollaborationIdentify and escalate complex issues to Tier 2 when needed.Work closely with cross-functional teams, including Technical Support and Product teams, to ensure customer concerns are addressed efficiently.Follow up on unresolved customer cases, ensuring timely resolution and customer satisfaction.3. Customer Experience & Service ExcellenceMaintain a high level of professionalism and empathy in all interactions.Ensure compliance with SLAs (Service Level Agreements) for response and resolution times.Gather customer feedback and provide insights to improve product usability and support processes.4. Knowledge Management & Continuous LearningStay updated with flydocs product updates, new features, and system changes.Contribute to internal knowledge bases and FAQs to improve first-contact resolution.Participate in training sessions and skill enhancement programs.RequirementsRequirementsEssential SkillsCustomer Service Excellence: Strong communication and interpersonal skills to engage with customers effectively.Technical Aptitude: Basic understanding of SaaS applications, troubleshooting, and ticketing tools.Problem-Solving: Ability to analyze customer concerns and provide logical solutions.Time Management: Ability to handle multiple queries efficiently while meeting SLAs.Preferred Skillsflydocs platformExperience in the aviation or SaaS industry is a plus.Familiarity with CRM tools.Basic understanding of data handling and reporting.
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Relationship Manager

Sunshine Manpower Solution & Services

Customer Relationship
Job Title: Relationship Manager Education: Bachelors degree required (Graduation)Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Key Responsibilities:To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.Adhering to high ethical standards and complying with all the laid down processes / policies - KYC adherence. Verify customers KYC & complete online registration.Coordinate with the Manager and stakeholder for loan approval.Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.Resolving all customer doubts and questions while processing the loan.Participate in business development activities to improve the brand visibility Gold Loan in the catchment areas and to generate leads of prospective customers.Skills & Persona:Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Upto 30 years of ageExcellent communication skills in the local language and elementary English2 wheeler and Driving License is mandatory
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Admin Back Office Sales Help Desk Operations Data Entry Telecom Billing Human Resource Management Receptionist Customer Relationship Computer Maintenance Ground Hostess Airport Operation Aviation Security Driver
Hiring for 45 Airport Operations Jobs in Hyderabad, Kochi/Cochin, Trivandrum/Thiruvananthapuram, Vadodara, Pune, Jammu, Jabalpur, Siliguri, Agartala, for Freshers,Required Educational Qualification is : Higher Secondary, I.T.I., B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management with Good knowledge in Admin, Back Office Sales, Help Desk Operations, Data Entry, Telecom Billing, Human Resource Management, Receptionist, Customer Relationship, Computer Maintenance, Ground Hostess, Airport Operation, Aviation Security, driver etc.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Ajwa Road Vadodara
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Communication System Followups Communication Skills
We are hiring for the position of Back Office Executive in our networking marketing company. The candidate will be responsible for handling daily administrative tasks, maintaining employee and customer records, managing KYC documentation, updating and maintaining data in MS Excel, coordinating with different departments, and supporting the customer care team in resolving queries through calls and messages. The role requires good computer knowledge, especially in Excel, strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Experience in back office or administrative work is preferred, but freshers with basic computer skills can also apply.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kotambi Vadodara
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills
WE ARE HIRING FOR OUR CLIENT BASE MANUFACTURING COMPANYPOST : SALES EXECUTIVEEDUCATION : ANY GRADUATEEXPERIENCE : 0-2 YEAR IN SALES LOCATION : KOTAMBI HALOL HIGHWAY VADODARASALARY : 15-25 K DEPEND ON INTERVIEWSALES AREA : PAN INDIAAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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