Array ( [0] => customer-management [1] => vadodara ) Customer Management Jobs in Vadodara,Customer Management Job Vacancies in Vadodara Gujarat
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Customer Management Job Vacancies in Vadodara

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  • 10 - 20 yrs
  • Vadodara
Sales Technical Sales Customer Acquisition Marketing Intelligence Direct Sales
The Sales Manager is responsible for driving revenue growth, building and managing a high-performing sales team, developing market strategies, and ensuring achievement of sales targets. The role involves both strategic planning and hands-on execution in the market.Customer Relationship ManagementMarket AnalysisReporting & PlanningSales & Revenue Growth
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Vadodara
Customer Relationship Handling Customer Queries Restaurant Service
As a Cafe Manager in Vadodara, you will play a vital role in ensuring the smooth operation of our cafe. Your responsibilities will include:- **Supervising Daily Operations**: You will oversee the daily activities of the cafe, ensuring all tasks are completed efficiently, from serving customers to preparing food and drinks.- **Managing Staff**: You will be responsible for hiring, training, and supervising staff. This includes scheduling shifts, motivating the team, and ensuring excellent customer service.- **Maintaining Quality Standards**: You will ensure that all food and drinks meet our quality standards by regularly checking everything from presentation to taste.- **Inventory Management**: You will keep track of stock levels, order supplies, and handle vendor relationships to ensure we have everything needed for smooth operations.- **Customer Service**: You will engage with customers, address their needs and feedback, and ensure they have a pleasant experience at the cafe.- **Financial Management**: You will assist in managing the cafes budget, track sales, and help maintain profitability by reducing waste and controlling costs.To succeed in this role, you should have strong communication and leadership skills, be organized, and have a passion for the food and beverage industry. A positive attitude, willingness to learn, and the ability to work in a fast-paced environment are essential. Experience in a similar role is preferred but not mandatory; we welcome fresh talent eager to grow.
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Walk-in For Relationship Manager (Fresher)

Easy Catering Services Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vadodara
Interpersonal Skills Customer Relationship Negotiation Skills
As a Relationship Manager in Vadodara, you will play a crucial role in building and maintaining strong relationships with clients. This position is perfect for individuals who are new to the field or have up to two years of experience.**Key Responsibilities:**- **Client Engagement:** You will interact with clients to understand their needs and preferences, ensuring their requirements are met with the best possible solutions.- **Account Management:** You will manage client accounts, ensuring accurate and timely response to inquiries, addressing concerns, and providing necessary support.- **Business Development:** Actively seek new client relationships and opportunities for expanding the companys customer base, contributing to revenue growth.- **Service Coordination:** Work closely with internal teams to ensure proper execution of services and delivery, maintaining high customer satisfaction levels.- **Feedback Collection:** Regularly gather client feedback to improve services and address any areas of concern, helping to foster long-term loyalty.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively convey information and build rapport with clients. A good understanding of customer service principles and a passion for helping others are essential. Attention to detail is crucial, as you will need to follow up on various client requests and maintain accurate records. Basic knowledge of the industry will be beneficial. The ability to work in a team and adapt to changing situations is also expected, as you will collaborate with various departments to meet client needs.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ajwa Road Vadodara
Good Communication Skills Decision-making Dispatch Software Critical Thinking Multi-tasking Teamwork Customer Service Time Management
We are hiring for the position of Dispatch Executive in our networking marketing company. The candidate will be responsible for handling daily order verification, proper packing and labeling of products, courier booking, shipment tracking, and maintaining dispatch records in Excel or company software. They will coordinate with the warehouse team for stock management, handle returns and replacements, and ensure timely delivery updates to the sales and admin team. The ideal candidate should have basic computer knowledge (especially MS Excel), good organizational skills, attention to detail, and the ability to manage time effectively. Experience in dispatch or logistics is preferred, but freshers can also apply.
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  • Fresher
  • Vadodara
Customer Management Sales
As a Customer Care Associate, you will be responsible for assisting customers with inquiries, resolving complaints, and providing exceptional service. You will engage with customers via phone, email, and in person to address their needs and concerns promptly and professionally.Key responsibilities include:- Responding to customer queries and complaints in a timely manner- Providing accurate information about products and services- Resolving customer issues effectively and efficiently- Maintaining a positive and empathetic attitude towards customers- Ensuring customer satisfaction and building strong relationshipsThe ideal candidate should have good communication skills, problem-solving abilities, and a customer-centric approach. Proficiency in relevant software and the ability to work well under pressure is essential. A 12th pass qualification is required for this position, and freshers are welcome to apply. This full-time role is based in Vadodara, India, and requires the candidate to work from the office.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Vadodara
Technician Activities Direct Sales Customer Management Field Service Negotiation Skills Communication Skills
WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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  • Fresher
  • 1.3 Lac/Yr
  • Waghodia Road Vadodara
Helper Shop Assistant Warehouse Helper Customer Handling Customer Management Good Communication Packing
We have vacant of 2 Shop Helper Jobs in Waghodia Road, Vadodara for Freshers Educational Qualification : 10th Pass Skill Helper, Shop Assistant, Warehouse Helper, Customer Handling, Customer Management, Good Communication, Packing etc.
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Jobs by Popular Location

Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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Customer Relationship Retail Sales Marketing Communication Direct Sales Management Skills Field Marketing Lead Generation Field Sales Selling Skills
Field sale of CCTV Live Monitoring service Industry,Showroom Bunglow
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Store Handling Store Operation Customer Handling Retail Store Operations Leadership Skills Inventory Planning
Job Openings for 50 Store Manager Jobs with minimum 4 Years Experience in Mumbai, Bangalore, Ahmedabad, Surat, Vadodara, having Educational qualification of : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, Other Bachelor Degree with Good knowledge in Store Handling, Store Operation, Customer Handling, Retail Store Operations, Leadership Skills, Inventory Planning etc.
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Back Office Assistant (Freshers) Vadodara

Devoted Desire Career Mkt Pvt Ltd

  • 0 - 2 yrs
  • Vadodara
Internal Communication General Office Management Customer Calling Back Office Sales Quick Learner Communication Skills
This job role includes the basic administrative work, Managing phone calls and emails, working on e commerce website.
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Data Entry Operator (1-5 Years)

Shiv Shakti Electronics

  • 1 - 5 yrs
  • Vadodara
Data Entry CALL CUSTOMER Parts Manager
WANT GIRL OR BOY ANY ONE WILL APPLY
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  • 1 - 6 yrs
  • Vadodara
Customer Engineer CRM SLA Saas Ticket Booking Data Management
1. Customer Interaction & Issue ResolutionServe as the initial contact for customer queries via email, chat, or phone.Understand customer concerns and provide prompt responses using knowledge base and standard operating procedures.Troubleshoot common product issues, guiding customers through basic resolutions.Accurately log customer interactions and issues in hubspot.2. Escalation & CollaborationIdentify and escalate complex issues to Tier 2 when needed.Work closely with cross-functional teams, including Technical Support and Product teams, to ensure customer concerns are addressed efficiently.Follow up on unresolved customer cases, ensuring timely resolution and customer satisfaction.3. Customer Experience & Service ExcellenceMaintain a high level of professionalism and empathy in all interactions.Ensure compliance with SLAs (Service Level Agreements) for response and resolution times.Gather customer feedback and provide insights to improve product usability and support processes.4. Knowledge Management & Continuous LearningStay updated with flydocs product updates, new features, and system changes.Contribute to internal knowledge bases and FAQs to improve first-contact resolution.Participate in training sessions and skill enhancement programs.RequirementsRequirementsEssential SkillsCustomer Service Excellence: Strong communication and interpersonal skills to engage with customers effectively.Technical Aptitude: Basic understanding of SaaS applications, troubleshooting, and ticketing tools.Problem-Solving: Ability to analyze customer concerns and provide logical solutions.Time Management: Ability to handle multiple queries efficiently while meeting SLAs.Preferred Skillsflydocs platformExperience in the aviation or SaaS industry is a plus.Familiarity with CRM tools.Basic understanding of data handling and reporting.
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Relationship Manager

Sunshine Manpower Solution & Services

Customer Relationship
Job Title: Relationship Manager Education: Bachelors degree required (Graduation)Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Key Responsibilities:To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.Adhering to high ethical standards and complying with all the laid down processes / policies - KYC adherence. Verify customers KYC & complete online registration.Coordinate with the Manager and stakeholder for loan approval.Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.Resolving all customer doubts and questions while processing the loan.Participate in business development activities to improve the brand visibility Gold Loan in the catchment areas and to generate leads of prospective customers.Skills & Persona:Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Upto 30 years of ageExcellent communication skills in the local language and elementary English2 wheeler and Driving License is mandatory
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BFSI Customer Relationship Sales
Responsible for build up your team by using your self-network-You have to train and motivate them for sales-You have to organize sales visit for business development-Develop your team member for more business-Managing monthly and weekly meeting
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  • 1 - 2 yrs
  • Vadodara
Marketing Outbound Calling Corporate Sales Channel Sales Lead Generation Negotiation Skills Cold Calling Inside Sales Client Management Customer Communication
Brief Job Description:Assigned Territory: Country or State or City.Source new sales opportunities through inbound lead follow-up and outbound cold calls, emails, and online data research.Planning and strategizing meetings with the prospective clients and clearing all their doubts on the products and services.Assign qualified opportunities to the appropriate sales managers for further development and closure.Research for opportunities that enhance sales, identify key players and generate interest.Maintain and expand our database of prospects within your assigned territory.Performance Indicators:Monthly Sales, Billing Points per Month; Product Presentations; Calls; Contacts; Technical Trainings.Database generation from the assigned Territory through different sources.Schedule & deliver Online or In-Person Company and Product Presentations, Solutions/Products Presentations, Technical Demo.Quotation for First Billing /First Project Quotations.Collect Order and Payment for Samples, Collect Customer Inquiries from SI.Prepare and Manage Quotations & Customer Orders, Installation and Configuration.
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Marketing Manager

Neion Pharmatech

  • 1 - 5 yrs
  • 9.0 Lac/Yr
  • Vadodara
Business Statistics Sales Process B2b Marketing Marketing Analyst Customer Management Communication System
Lead business-to-business marketing (B2B) communications to reach application targets. Drive all B2B marketing activities, in collaboration with the Business Development Team. Organise events and exhibitions at industry events (both UK and international). Regularly review collateral so that it is kept up-to-date and relevant for audience. Work with Website and Digital Marketing Manager to develop engaging content for specific website pages. Collaborate with professional bodies and partner organisations to create a database for new clients. Work with PR and Social Media Manager to develop social media content for B2B audience. Work with clients, sponsored students and apprentices to develop case studies (written and video). Work with and support colleagues in the Hong Kong office to engage with the B2B audience. Create and put into practice a plan for measuring B2B marketing activities through the CRM system.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Vadodara
Customer Relationship Data Management Microsoft Excel Office Superintendent
In this job vacancy you will get to learn a lot like team bleeding management etc. which will be very useful in your life. That is why I want that everyone should take advantage of this job vacancy.
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Safety & Emergency Procedures Aviation Security Aviation Trainer Cabin Attendant Cabin Crew Safety Compliance Strong Customer Service Orientation Professional Attributes Responsibility Discipline Stress Management Time Management Multitasking Skills Cultural Sensitivity
Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).
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Admin Back Office Sales Help Desk Operations Data Entry Telecom Billing Human Resource Management Receptionist Customer Relationship Computer Maintenance Ground Hostess Airport Operation Aviation Security Driver
Hiring for 45 Airport Operations Jobs in Hyderabad, Kochi/Cochin, Trivandrum/Thiruvananthapuram, Vadodara, Pune, Jammu, Jabalpur, Siliguri, Agartala, for Freshers,Required Educational Qualification is : Higher Secondary, I.T.I., B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management with Good knowledge in Admin, Back Office Sales, Help Desk Operations, Data Entry, Telecom Billing, Human Resource Management, Receptionist, Customer Relationship, Computer Maintenance, Ground Hostess, Airport Operation, Aviation Security, driver etc.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Ajwa Road Vadodara
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Communication System Followups Communication Skills
We are hiring for the position of Back Office Executive in our networking marketing company. The candidate will be responsible for handling daily administrative tasks, maintaining employee and customer records, managing KYC documentation, updating and maintaining data in MS Excel, coordinating with different departments, and supporting the customer care team in resolving queries through calls and messages. The role requires good computer knowledge, especially in Excel, strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Experience in back office or administrative work is preferred, but freshers with basic computer skills can also apply.
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Customer Sales Executive Fresher

DPSR Consultancy Solutions

Ground Operation Customer Management Ground Staff Air Ticketing Cabin Crew Security Guard Aviation Aviation Security Basic Computer Skills Security Person Personality Development Airport Supervisor
Responsibilities:- Handle customer inquiries and provide information about products/services- Process orders, forms, applications, and requests- Resolve customer complaints and ensure customer satisfaction- Maintain customer records and update customer information in the database- Collaborate with the sales team to reach sales targets and goalsSkills:- Strong communication and interpersonal skills- Ability to work under pressure and handle challenging situations- Knowledge of ground operations and customer management- Familiarity with basic computer skills and software applications
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Airline Customer Service Airline Ground Staff Airlines Cabin Crew Airlines Transition Captain Airline Ramp Executive Aviation Security Flight Engineer Flight Attendant Flight Reservation Flight Steward
We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kotambi Vadodara
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills
WE ARE HIRING FOR OUR CLIENT BASE MANUFACTURING COMPANYPOST : SALES EXECUTIVEEDUCATION : ANY GRADUATEEXPERIENCE : 0-2 YEAR IN SALES LOCATION : KOTAMBI HALOL HIGHWAY VADODARASALARY : 15-25 K DEPEND ON INTERVIEWSALES AREA : PAN INDIAAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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