Customer Management Job Vacancies in Kozhikode

Responsible for increasing sales, managing staff, maintaining store standards, and ensuring good customer service.

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

We are looking for a highly experienced Project Manager based in Kozhikode/Calicut, India. The ideal candidate must have a minimum of 10-14 years of experience in project management. As a Project Manager, your key responsibilities include leading project teams, creating project plans, monitoring progress, managing budgets, and ensuring timely delivery of projects. You will be required to communicate effectively with stakeholders, resolve issues, and drive project success.The successful candidate should have a graduate degree and possess strong leadership and communication skills. You must be proficient in project management tools, have a deep understanding of project management methodologies, and be able to multitask effectively. The ability to work well under pressure, prioritize tasks, and meet deadlines is essential for this role. Additionally, attention to detail, problem-solving skills, and the ability to work collaboratively with cross-functional teams are key expectations for this position.

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

* Lead, train, and manage a team of Business Development Executives within assigned clusters.* Develop and execute strategic sales plans to achieve revenue and growth targets.* Identify and build relationships with key institutional and B2C clients.* Monitor and analyze team performance, providing regular feedback and support.* Conduct field visits and joint calls with the sales team to ensure effective client engagement.* Ensure brand visibility and product placement across retail and institutional channels.* Coordinate with marketing, supply chain, and customer service teams to ensure smooth operations.* Track competitor activities and market trends to identify new business opportunities.* Prepare periodic sales reports and forecasts for management review

Job Title: Customer Care Executive Location: Calicut, KeralaExperience: Minimum 1 yearResponsibilities:Handle patient inquiries Schedule and confirm diagnostic test appointments.Provide information on tests, pricing, and reports.Maintain patient records and ensure timely report delivery.Requirements:Graduate/Diploma with good communication in English & Malayalam.

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Hiring for 1 Showroom Manager Job in Vadakara calicut, with minimum 7 Years Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Good Communication Skills, Leadership Skills, Showroom Manager, Customer Management, Organization Skills, Problem Solving etc.

Job Description:We are looking for a dynamic and experienced Store Manager to lead our lingerie retail outlet at Lulu Mall, Kozhikode. The ideal candidate must have a strong background in lingerie retail, excellent customer service skills, and the ability to manage store operations efficiently.Key Responsibilities:Oversee daily store operations, sales, and customer service activitiesDrive store sales and achieve monthly/quarterly targetsLead and train the store team to ensure high levels of customer satisfactionMaintain visual merchandising standards and ensure the store is well-presentedManage inventory, stock levels, and coordinate with suppliersHandle customer complaints and provide effective resolutionsEnsure adherence to company policies and operational guidelinesGenerate daily/weekly sales reports and share with management

Vacancy For Store executive -CREJob Type: Full Time/ Regular/ Permanent.Benefit:PF/Health Insurance/ESOP/Yearly Bonus.Job Description: Roles Responsibilities:We are having an opening for the post of Store Customer Relationship Executive at our store situated. Please refer to the job details as mentioned below.1. Consultative SellingTo help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs and profile.To describe the features of the product and its utility, energetically and thus help the Customer to make a buying decision.To develop clear understanding of Customer's latent needs proactively and suggest add-on products.Suggest (Link / Upsell) relevant accessories pertaining to the product chosen by the customer.To inform the customers about the finance options available.To inform the customers about the ongoing promotions / offers in the store.Other ResponsibilitiesTo develop the spirit of being Self Disciplined : -By abiding by the company's rules, policies, systems & practices.By setting a high standard of attendance and punctuality.By effectively following instructions of the seniors.By following the grooming standards and uniform policy.By setting example of high standard of integrityMax Sal range- 20k - 30K inhand (depending on last salary)Requirement:1-3years Experience

Sell our Products to the Dealers

Inside Sales Representative Job DescriptionWe are looking for a motivated and well-spoken inside sales representative to join our salesteam. The inside sales representative will be responsible for developing new leads,communicating with customers, understanding their needs, and ensuring a smooth salesprocess. You should be able to close sales and meet targets.Inside Sales Representative Responsibilities: Communicating with customers, making outbound calls to potential customers, andfollowing up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information peremail. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Cold calling, closing sales and achieving sales targets.Inside Sales Representative Requirements: Any graduation, IT is a plus. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills. Strong listening and sales skills. Ability to achieve targets.Others: Work from home [laptop with internet connection- mandatory] Permanent, full time Other benefits: paid time-off, EPF, incentives

Job descriptionImmediately joining candidates are preferlooking for the areas from near by Mukkom/ Calicut area local personMinimum 3 years working experience NBFC fieldCustomer handling and complaints handling skillSales and Marketing SkillTarget jobHaving Team Handling, Good Communication, Risk taker, Performer2 wheeler and its licence mustWell knowledge in excel, tally, presentation skillPromotion and salary hikes as per performance and target achievement in every 6 months.Daily allowance as per performance and target achievement.Contact: 91889 25547Job Type: Full-time

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Need Freshers /Experienced on Urgent basis !1. Sound knowledge about Life Insurance Sales.2.Good Communication and Interpersonal Skills3.Interest in banking sales / field sales4.Excellent communication skills.5.Should be sales driven.6.High level of energy.

Are you a fresher Graduate/BBA/MBA ?And want to start your job career in Banking Sector ?( *This job opportunity is only for you)* *We're hiring Fresher's Graduate for CASA Sales Officer ( Field Sales) role in India's Leading Private sector Bank (Bank Payroll Job)* *Job Location:* Pan India*Designation* : CASA- Sales Officer / Sales Executive- CASA( Field Sales) *Salary Package and Benefits:* Fixed Pay 2,36,802+ Average Incentives (Rs 64,000) = Rs. 3,00,802*Mandatory Eligibility Criteria* : - - Min graduate in any stream with a minimum percentage of 50%.- Should have valid DL and Two-wheeler - Should be staying within 10km radius of the allocated Branch - Should have PAN card, Adhaar Card- The required Age as on 01 July 2023 is between 21-28 yrs - Good communication (both verbal and written) skill in both english and the local language- Ready to travel locally for meeting customers during sales calls.- Excellent lead generation and conversion skill, Ability to handle pressure and meet deadlines & work successfully as a part of a team.*Job Description * - Selling of banks and third party products to new customers.- Contacting existing customers for more deposits and cross selling of more products.- Achieve sales targets as assigned by the organization on a daily and monthly basis.- Daily entry of interaction with customers in banks CRM system.- Follow all compliance guidelines

We are Looking for Candidate Who Has Experience, in Qrs & Hospitality Segments, He/she Must have Good Knowledge About Customer Handling

Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Excellent communication skills.Should be sales driven.High level of energy.