Customer Care Job Vacancies in Velachery

Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Professional candidate with good knowledge of sales

We have vacant of 30 Cashier Jobs in Chennai, Anna Nagar, Chennai, Kattupakkam, Chennai, Kundrathur Chennai, Perungudi Chennai, Thiruvallur, Aminjikarai, Chennai, Velachery, Chennai, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, BVSC, Other Bachelor Degree Skill Tally, Customer Handling, Cash Handling, Cash Collection, Cashier Activities, Excel Report Preparation etc.

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Negotiation Skills, Product Knowledge, Customer Relationship Management, Sales Techniques, Automobile Industry Knowledge, Communication Skills, Problem-Solving Skills, Time Management,

We have Some Opening for Customer Service Executive. Excellent Customer Handling , Appointment Booking & Inform to Patient .

Need front office executive for service dept for brand laptop support with good communication skills

Arranging staff meetings and scheduling appointments. Answering or transferring phone calls and taking messages for select staff members. Maintaining the office calendar. Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed.

Candidate should be confident, smart and be able to handle things with ease manner.Should have1. Good communication skills2. Satisfactory command in Hindi and English3. Basic computer skills(MS Office/Excel/Emails...)4. Polite and courteous character