Support Executive Job Vacancies in Velachery

Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Fresher Only - Dayshift job !!!!Any Engineering/ Computer science degree - Whatsapp HR -8015098277Good communication in English and strong in native language Hindi/Malayalam/Kannada/TeluguNo target No sales - only customer support!!! - No ArrearsResponding to the Customer calls.Resolving Customer Queries.Immediate Joiner - Get selected in a Day .Other state Candidate ( Accommodation will be given )Salary : Tamil -12000k /Malayalam, hindi,telugu,kannada- 13600k + Incentives 2000 Rs.

Company DescriptionPentagrit Discovery is a pre-clinical development CRO with a 100% focus on zebrafish as a research model for screening services. Led by a team of patriachs from global leading academia with a focus on the robust zebrafish as a research model, Pentagrit is a team of scientists who share a passion for research and the zest to contribute to the scientific community. Our expertise lies in precisely resolving candidate activity through our experience monitoring hundreds of compounds in various zebrafish models. Our neuro-behavioral toxicity screening system, Z-ePhys, enables identification of promising candidates early in the discovery pipeline and in translation to field applications.Role DescriptionThis is a full-time on-site role for an Email Marketing Specialist located in Velachery. The Email Marketing Specialist will be responsible for day-to-day tasks associated with email marketing, including marketing analytics, lead generation, communication, marketing automation, and email marketing software.QualificationsExperience in email marketing and/or digital marketingKnowledge of marketing analytics and lead generation strategiesStrong communication and interpersonal skillsExperience with marketing automation and email marketing softwareAbility to work independently and collaboratively as part of a teamBachelor's degree in Marketing, Business, or a related fieldExperience in the life sciences or healthcare industry is a plusExperience with zebrafish as a research model is a plus but not required

Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phoneFrequently replenish job-specific knowledge and apply it on the fieldFull fill all company-established policy obligations

Need front office executive for service dept for brand laptop support with good communication skills