Customer Care Job Vacancies in Udaipur

We are looking for a Customer Handling Executive to join our team in Udaipur, India. This is a full-time position suitable for individuals with 0 to 6 years of experience. The role involves assisting customers and ensuring their needs are met with a positive attitude.Key Responsibilities:1. **Customer Support**: Engage with customers through various channels, addressing inquiries and providing solutions to enhance their experience.2. **Issue Resolution**: Listen carefully to customer concerns and resolve issues promptly, ensuring satisfaction and retention.3. **Order Processing**: Assist customers with placing orders, tracking shipments, and providing updates to ensure a smooth purchasing process.4. **Product Knowledge**: Maintain a strong understanding of our products and services to provide accurate information and support to customers.5. **Feedback Collection**: Gather customer feedback through surveys and direct communication to help improve services and products.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with a diverse range of customers. A strong problem-solving mindset is essential for addressing customer queries and resolving issues efficiently. Basic computer skills and familiarity with office software are required for handling inquiries and processing orders. A high level of patience and empathy is expected, as well as the ability to work well in a team-oriented environment. Applicants must have completed at least 10th grade and be eager to learn and grow within the company.

Job Title: Service Manager Location: UdaipurExperience: 5 to 10 years Roles & Responsibilities : 1 Manage daily operations of EV service workshop2 Ensure timely servicing, diagnostics, and repairs3 Maintain service quality and monitor turnaround time (TAT)4 Supervise and lead technicians and service staff5 Train team on EV technology and safety protocols6 Conduct performance reviews7 Ensure high customer satisfaction during service visits8 Handle and resolve customer complaints9 Oversee EV repairs (battery, motor, charging, electronics)10 Ensure safety while handling high-voltage systemsSkills & Qualifications :1 Diploma / Bachelors degree in Mechanical Engineering, Automobile Engineering, or related field2 Strong knowledge of automotive and EV systems3 Team leadership and workshop management4 Problem-solving and technical diagnostic skills5 Customer service and conflict resolution6 Inventory and spare parts management7 Knowledge of safety standards for high-voltage EV systems

We are urgently looking for Customer Handling Executive.

Job Title: customer care executive / chat process & email processJob location - fives digital sec. 14 Udaipur Rajasthan Job Type - WFO OnlySalary : 13k fresher15k experience ( Inhand )Versant 4 required Shifts timing: 7am to 11pm window - in between any 9 hours shifts.Job Summary: We are looking for customer support profile Note - Candidate should have good English communication.Qualifications & Skills: 12 pass or any graduate. Experience & Freshers candidates

-English medium background-Excellent communication skills-Strong creativity and problem-solving ability-Good understanding of computer principles and visual communication-If youre passionate, detail-oriented, and eager to grow your career wed love to hear from you!

DescriptionResponsibilities:Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skills:LANGUAGE: AMERICAN ENGLISH (READ, WRITE, AND SPEEK)TYPING SPEED : 40 - 50 WPMProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyGraduationIf selected in the interview then need to pass the Client Interview & Test (Chargeable) (AFTER ONE MONTH REFUNDED

Ground Hostess plays a crucial role in ensuring the smooth operation of airline services on the ground. Their responsibilities include assisting passengers during check-in, boarding, and disembarkation, ensuring safety measures are observed at all times, providing exceptional customer service to enhance passenger experience, handling and resolving passenger issues and complaints, communicating effectively with airline staff and passengers, and coordinating with other team members to ensure the efficient operation of ground services.

Delivery Boy India Per day 30to100 parsal deliver

Action for Promotion of Native Organizations (APNO) is seeking Business Development Associates in the North and Central regions to engage with NGOs and MSMEs, for driving organization development interventions. This remote (work from home), freelance role involves identifying and connecting with organizations in need of support in collaboration with APNOs subject matter specialists. Ideal candidates are tech-savvy communicators with at least 3 to 5 years of experience in outreach management and/or business development. Were looking for self-starters who thrive on delivering tangible results. If you have the entrepreneurial drive to create meaningful impact, wed love to hear from you. To apply, send your updated resume and a statement of suitability letter to us today!

We are seeking a motivated and enthusiastic BPO Tele caller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and providing exceptional customer service, while also supporting sales initiatives. This role requires excellent communication skills and the ability to engage effectively with customers to meet their needs.

JOB DESCRIPTION: RETAIL SALES OFFICERAs Indias leading wedding jeweller Brand since 1994. Jewellery is not a product but a manifestation of artistry and our exquisite range of jewel pieces strike the perfect balance between traditional charm and contemporary appeal. Furthermore, our adherence to stringent standards in terms of quality and strict and uniform guidelines across all 200+ stores have helped in establishing ourselves further as the most trusted jewellery brand in the country.JOB ROLE:- RETAIL SALES OFFICERSalary:-20K - 40K Experience:-Min. 1 year- Max.6 yearLocation:-Udaipur, RajasthanIF INTERESTED:-Kindly Mail your CV at hradmin@silverleafgroups.comJOB DETAILS: - To achieve the sales target by engaging with customers, explaining the offering from the brand assists them in choosing the desired product and completing the sales transaction.External Interfaces1. Key CustomersInternal interfaces1. Business Associate2. VM team3. Merchandising Team4. Support TeamJob Requirements:- Education : 10th Graduate Relevant experience/ Good Computer Knowledge Behavioural Skills Knowledge of Sales Process Contribution:- Receive and engage with the customer to understand the customers requirement. Introduce the various products offering to the customers and facilitate customer buying decision. Prepare the estimate of the product selected and completing the sales transaction. Achieve category wise sales target for the allocation section Assist the customer in sales return or repair work. Ensure proper and attractive display of the product at the appropriate counter. Count and maintain the count of stock daily by managing the record of the opening stock and closing stock in section. Transfer the stock to the locker at the close of the day.Monitor the dead stock and liaison with the store manager to minimize the same.Regards!!HR ManagerPrem Patel7230085589

Role Summary:Dharohar is looking for someone who loves to create the best customer experience. This role will require you to develop and implement strategies to attract, engage, and retain visitors while ensuring their satisfaction and enjoyment. The Head of Visitor Experience is responsible for overseeing and enhancing the overall visitor experience at Third Space.You will be responsible to:- Create and implement a visitor experience strategy aligned with the organization's goals- Analyse the visitor journey to identify pain points and opportunities for improvement- Ensuring efficient and effective visitor services, facilities, and infrastructure- Tracking visitor metrics to measure performance and inform decision-making- Working with cross-functional teams to create a cohesive visitor experience- Promoting the visitor experience and managing visitor communications.To succeed in this role, You must:- Love making people smile- Be an active listener- Build connections with people quickly- Stay calm under pressure- Be really observantIt would help if you:- Are process oriented- Have experience in the hospitality/service sector- Have attention to detail

Hiring for 30 Back Office Executive Jobs in Udaipur, for Freshers,Required Educational Qualification is : Higher Secondary, Vocational Course with Good knowledge in Customer Care,Coordination Skills,Back End Processing,Back Office Processing,MS Office Word etc.

Content creationCreate and publish social media posts, and work with copywriters and designers Audience engagementRespond to comments and messages, and interact with readers Social media strategyOversee the company's social media strategy, and coordinate with other professionals MetricsMonitor social media metrics to optimize performance, and analyze online traffic and engagement TrendsStay up-to-date with social media trends, technologies, laws, and best practices Brand awarenessRaise brand awareness by reaching the right people, and creating positive conversations around the company's content Customer outreachDevelop customer outreach programs ModerationModerate user-generated content in line with the moderation policy for each community CollaborationCollaborate with other departments, such as customer relations and sales, to manage reputation Social media marketing specialists should understand the targeted audience for each social channel, and create content that resonates with them. They should also have excellent consulting, writing, editing, presentation, and communication skills.

Delivery boy

customer care, billing, stock inventory and arranging the merchandise

Responsible for creating and administering content on all social media platforms, such as Facebook, Instagram, and Twitter to build an audience and ensure customer engagement.

For each chat, agents will need to reply to customer questions, research account activity and notes, troubleshoot any issues, provide supporting help documentation, and any number of other tasks. This means they'll need the ability to work through several problems simultaneously to be effective.good communication skills (English fluent)

Job Title: Store ManagerLocation: Udaipur, RajasthanExperience: 2 to 4 YearsRoles and ResponsibilitiesManage and supervise the day-to-day operations of the store.Work actively on the shop floor alongside the team to ensure efficient store functioning.Learn and oversee billing operations, product shelving, and inventory display.Assist and guide customers to ensure a positive shopping experience.Supervise store staff and ensure all tasks are completed on time and according to standards.Maintain discipline, coordination, and productivity among the store team.Monitor store performance and take proactive steps to increase monthly sales.Develop strategies to improve customer satisfaction and encourage repeat customers.Ensure the store remains clean, organized, and well-stocked at all times.Qualification & Skills Graduate in any discipline ( BBA )MBA (Master of Business Administration) preferredKnowledge of inventory management and store operationsInventory & Stock ManagementStore Operations HandlingDocumentation & Record KeepingBasic knowledge of ERP / inventory management softwareMS Excel and computer knowledgeStrong organizational skillsGood communication and coordination skillsAttention to detail and problem-solving ability

Job title: E-commerce Executive (Operations & Inventory)Location : Udaipur ( Rajasthan )Experience : 6 month -2 year Job Description: We're looking for a detail-oriented E-commerce Executive to manage backend operations and inventory across multiple online platforms (Amazon, other marketplaces, and websites )Roles & Responsibilities: 1 Monitor inventory levels across all online platforms2 Manage stock planning, reorder quantities 3 Market place account handling 4 Product listing & catalog management 5 Track sell-through rate, inventory & stock coordination 6 Coordinate with warehouse/manufacturer for dispatch7 Sales and performance monitoring 8 Ensure smooth day-to-day e-commerce operationsQualifications & skills : Previous experience in an export firm.Experience with Seller Central / marketplace dashboardsStrong Excel / Google Sheet skills (VLOOKUP, Pivot Tables)Having knowledge of Amazon

Job Title: CRM ExecutiveExperience: Minimum 1 year of experience working with CRM toolsLocation: UdaipurKey ResponsibilitiesMaintain and update customer information in the CRM systemManage customer interactions, inquiries, and follow-ups through CRMEnsure data accuracy, completeness, and consistency in CRM recordsGenerate regular CRM reports and dashboards for managementSupport sales and customer service teams with CRM-related activitiesTrack leads, opportunities, and customer lifecycle stagesCoordinate with internal teams to resolve CRM-related issuesEnsure adherence to CRM processes and data privacy guidelinesSkills & QualificationsGraduate in any disciplineHands-on experience with CRM platformsBasic understanding of sales and customer service processesStrong communication and coordination skillsProficiency in MS Excel and basic reportingGood analytical and problem-solving skills

We are looking for 35 Ground Staff Posts in Jaipur, Jodhpur, Udaipur, Kota, Ajmer, with deep knowledge in Air Charter Operation, Air Ticketing, Customer Service, Aircraft Maintenance, Aviation, Aviation Security, Air Hostess Activities, Cabin Crew Activities, Ground Staff Activities and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc

We are looking for 60 Airport Staff Posts in Jaipur, Jodhpur, Udaipur, Ajmer, Bikaner, with deep knowledge in Airport Ticketing, Airline Operations, Customer Service, Aviation Security, Ground Staff Activities, Aviation, Direct Sales, Hospitality, Personality Development and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.ScGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact: