Hiring Fresher / Customer Care Executive / 10th Pass

Job Description

We are looking for a Customer Handling Executive to join our team in Udaipur, India. This is a full-time position suitable for individuals with 0 to 6 years of experience. The role involves assisting customers and ensuring their needs are met with a positive attitude.

Key Responsibilities:

1. **Customer Support**: Engage with customers through various channels, addressing inquiries and providing solutions to enhance their experience.

2. **Issue Resolution**: Listen carefully to customer concerns and resolve issues promptly, ensuring satisfaction and retention.

3. **Order Processing**: Assist customers with placing orders, tracking shipments, and providing updates to ensure a smooth purchasing process.

4. **Product Knowledge**: Maintain a strong understanding of our products and services to provide accurate information and support to customers.

5. **Feedback Collection**: Gather customer feedback through surveys and direct communication to help improve services and products.

Required Skills and Expectations:

Candidates should possess excellent communication skills, enabling them to interact effectively with a diverse range of customers. A strong problem-solving mindset is essential for addressing customer queries and resolving issues efficiently. Basic computer skills and familiarity with office software are required for handling inquiries and processing orders. A high level of patience and empathy is expected, as well as the ability to work well in a team-oriented environment. Applicants must have completed at least 10th grade and be eager to learn and grow within the company.
  • Experience

    0 - 6 Years

  • No. of Openings

    58

  • Education

    10th Pass

  • Role

    Customer Handling Executive

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Near New R.T.O office, Shyam vihar, Udaipur, 313001

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