We are looking for a Customer Handling Executive to join our team in Udaipur, India. This is a full-time position suitable for individuals with 0 to 6 years of experience. The role involves assisting customers and ensuring their needs are met with a positive attitude.
Key Responsibilities:
1. **Customer Support**: Engage with customers through various channels, addressing inquiries and providing solutions to enhance their experience.
2. **Issue Resolution**: Listen carefully to customer concerns and resolve issues promptly, ensuring satisfaction and retention.
3. **Order Processing**: Assist customers with placing orders, tracking shipments, and providing updates to ensure a smooth purchasing process.
4. **Product Knowledge**: Maintain a strong understanding of our products and services to provide accurate information and support to customers.
5. **Feedback Collection**: Gather customer feedback through surveys and direct communication to help improve services and products.
Required Skills and Expectations:
Candidates should possess excellent communication skills, enabling them to interact effectively with a diverse range of customers. A strong problem-solving mindset is essential for addressing customer queries and resolving issues efficiently. Basic computer skills and familiarity with office software are required for handling inquiries and processing orders. A high level of patience and empathy is expected, as well as the ability to work well in a team-oriented environment. Applicants must have completed at least 10th grade and be eager to learn and grow within the company.
Experience
0 - 6 Years
No. of Openings
58
Education
10th Pass
Role
Customer Handling Executive
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Near New R.T.O office, Shyam vihar, Udaipur, 313001