Customer Care Job Vacancies in Shillong

We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. **Guest Relations**: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. **Staff Coordination**: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. **Room Management**: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. **Inventory Control**: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. **Reporting**: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

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1. Collaborate with engineering, production, and R&D teams to understand the technical requirements of projects or products.2. Liaise with commercial teams (sales, marketing, finance, procurement) to align business goals with technical capabilities.3. Act as the primary point of contact between technical teams and clients or stakeholders.4. Assist in the preparation of proposals, tenders, and quotations by incorporating both technical and commercial aspects.5. Ensure that all technical requirements are addressed in bids and that commercial aspects, such as pricing, margins, and delivery schedules, are competitive.6. Provide technical input to support sales activities and presentations.7. Negotiate contracts and agreements with clients, suppliers, and subcontractors, ensuring that both technical and commercial terms are favorable.8. Ensure that the terms of contracts are compliant with both legal and organizational standards.9. Monitor contract performance and ensure that project deliverables meet agreed technical and commercial expectations.10. Assist in the management of technical projects, ensuring they are delivered on time, within budget, and to specification.11. Track project progress and ensure that technical issues are addressed promptly to avoid delays.12. Collaborate with other departments to ensure smooth execution of project deliverables.13. Maintain strong relationships with clients, ensuring customer satisfaction with both the technical and commercial aspects of the projects.14. Act as a liaison to resolve any technical issues or concerns raised by clients.15. Provide ongoing support and solutions to meet clients' evolving needs.16. Conduct market research to understand customer requirements, industry trends, and competitor offerings.17. Identify new business opportunities and potential clients by analyzing market needs.18. Help define pricing strategies based on technical and market data to ensure competitiveness.

We are looking for dedicated Ground Staff members to join our team in Shillong. This is an excellent opportunity for individuals with a passion for customer service and a keen interest in the aviation industry. No prior experience is required, making it a great entry-level role.Key Responsibilities:1. **Passenger Assistance**: Greet passengers, check in luggage, and provide information about flight schedules and boarding procedures to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct destination and is free from damage.3. **Airport Operations Support**: Collaborate with the operations team to ensure all procedures are followed for safety and efficiency during all airport operations.4. **Customer Service**: Handle inquiries and resolve any passenger issues with a friendly and professional demeanor, creating a positive atmosphere.5. **Reporting**: Document any irregularities or issues that arise during shifts, contributing to improved operational processes.Required Skills and Expectations:Candidates should possess a minimum of a Class 12 education and be male. Strong communication and interpersonal skills are crucial for dealing with passengers and colleagues effectively. A keen attention to detail and the ability to work in a fast-paced environment are necessary. Teamwork is essential, and candidates should approach their duties with a friendly attitude and a strong commitment to safety and customer satisfaction.

As a Crew Member, you will play a vital role in ensuring customer satisfaction and smooth operations in our restaurant. You will assist in food preparation, serve customers, and maintain cleanliness in the dining area. This position is perfect for those starting their career and looking to gain valuable experience.Key Responsibilities:1. Customer Service: Greet and assist customers with menu selections, take orders, and ensure a pleasant dining experience. A friendly and approachable attitude is essential to make customers feel welcome.2. Food Preparation: Help in preparing ingredients and assembling food items according to set recipes and standards. Attention to detail in food presentation is important for maintaining quality.3. Cleaning Duties: Maintain cleanliness in work areas, including dining spaces, kitchen, and restrooms. Regular cleaning helps ensure a safe and tidy environment for both customers and staff.4. Team Collaboration: Work alongside fellow crew members to support each other during busy times. Effective teamwork is crucial for providing quick and efficient service.Required Skills and Expectations:Candidates should have a completed 12th grade education and be eager to learn. A positive attitude, strong communication skills, and the ability to work in a fast-paced environment are essential. Flexibility in working hours and a commitment to delivering excellent service will help you succeed in this role. Previous experience is not mandatory, but a desire to grow in the hospitality industry is encouraged.

We are looking for a motivated Front Office Executive to manage our reception area and ensure a welcoming atmosphere for our visitors. This is an excellent opportunity for freshers or those with minimal experience to start their career in a professional setting.Key Responsibilities:Greeting Visitors: You will be the first point of contact for guests. A warm and friendly greeting will help create a positive first impression.Answering Phone Calls: You will handle incoming calls professionally, providing accurate information or directing them to the appropriate personnel as needed.Managing Appointments: You will assist in scheduling meetings and managing calendars, ensuring that appointments run smoothly and efficiently.Maintaining Records: You will help maintain and organize office files and records, ensuring that all information is accurate and easily accessible.Handling Queries: You will respond to basic inquiries from clients and staff, providing assistance or directing them to the right department for further help.Required Skills and Expectations:Candidates must have completed at least their 12th grade and demonstrate effective communication skills, both verbal and written. A friendly demeanor and a professional appearance are essential as you will represent the company to clients and visitors. Basic computer skills, especially familiarity with office software, will be necessary for managing schedules and documentation. A positive attitude and a willingness to learn are also important to succeed in this role.

Hiring for 24 Customer Service Representative Jobs in Guwahati, Shillong, Barpeta, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Customer Relationship, Customer Service, Voice Process etc.

Job Openings for 25 Customer Care Executive Jobs for Freshers in Shillong, Having Educational Qualification of : Higher Secondary with Good Knowledge in Excel Etc.

Job Openings for 25 Back Office Executive Jobs for Freshers in Guwahati Airport, Shillong, Kohima, having Educational qualification of : Higher Secondary, Secondary School, B.Com with Good knowledge in Back Office Processing, Customer Care, Back End Processing, Typing Skills, Basic Computer Skills, Coordination Skills, Basic Computers etc.

A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives