Customer Care Job Vacancies in Shillong

As an Airport Ground Staff member in Shillong, you will play a vital role in ensuring smooth airport operations and assisting travelers. Your responsibilities will involve customer service, managing luggage, and supporting flight operations.nnKey Responsibilities:nn1. Customer Service: Provide assistance to passengers at various points in the airport, such as check-in counters and boarding gates, ensuring a pleasant travel experience.nn2. Baggage Handling: Manage the loading and unloading of luggage, ensuring it is handled with care and delivered to the correct flights.nn3. Flight Operations Support: Assist in coordinating ground operations, including directing passengers to the appropriate boarding gates and providing timely information about flight schedules.nn4. Safety Compliance: Adhere strictly to safety regulations and procedures, ensuring a safe environment for passengers and staff.nnTo succeed in this role, candidates must possess strong communication skills to interact effectively with passengers and team members. A good understanding of customer service principles is essential, along with the ability to work well under pressure in a fast-paced environment. You should be detail-oriented and capable of performing physical tasks, such as lifting baggage. We seek individuals who are reliable, eager to learn, and ready to contribute positively to our team, regardless of prior experience.

We are looking for a motivated and friendly Cashier to join our team in Shillong. As a Cashier, you will handle financial transactions smoothly and provide excellent customer service.Key Responsibilities:- Process Transactions: Accurately handle cash, credit, and debit transactions. Ensure that all payments are processed efficiently and without errors.- Customer Service: Greet customers warmly and assist them with their purchases. Address any questions or concerns they may have to enhance their shopping experience.- Maintain Cash Register: Keep the cash register organized and balanced. Regularly check and ensure there is enough change available for transactions.- Handle Returns and Exchanges: Process returns and exchanges in accordance with company policy. Ensure that customers are satisfied with the resolution of their issues.- Report Financials: Prepare daily cash reports and submit them to the supervisor. This helps in keeping track of sales and cash flow.- Follow Safety Protocols: Ensure that all cash handling procedures comply with company policies and security guidelines to protect cash and personal information.Required Skills and Expectations:Candidates should have completed their 12th grade and should possess good numerical skills. Being detail-oriented is essential to avoid errors in transactions. Strong communication skills are important for interacting with customers effectively. Candidates should also demonstrate reliability and a positive attitude, with a willingness to learn and grow in a fast-paced environment. Previous experience is not required, making this an excellent opportunity for recent graduates.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

Urgent requirement for The top upcoming beauty saloon in Hyderabad for for customer service executive food and accommodation with high salary being offer call immediately

1. Collaborate with engineering, production, and R&D teams to understand the technical requirements of projects or products.2. Liaise with commercial teams (sales, marketing, finance, procurement) to align business goals with technical capabilities.3. Act as the primary point of contact between technical teams and clients or stakeholders.4. Assist in the preparation of proposals, tenders, and quotations by incorporating both technical and commercial aspects.5. Ensure that all technical requirements are addressed in bids and that commercial aspects, such as pricing, margins, and delivery schedules, are competitive.6. Provide technical input to support sales activities and presentations.7. Negotiate contracts and agreements with clients, suppliers, and subcontractors, ensuring that both technical and commercial terms are favorable.8. Ensure that the terms of contracts are compliant with both legal and organizational standards.9. Monitor contract performance and ensure that project deliverables meet agreed technical and commercial expectations.10. Assist in the management of technical projects, ensuring they are delivered on time, within budget, and to specification.11. Track project progress and ensure that technical issues are addressed promptly to avoid delays.12. Collaborate with other departments to ensure smooth execution of project deliverables.13. Maintain strong relationships with clients, ensuring customer satisfaction with both the technical and commercial aspects of the projects.14. Act as a liaison to resolve any technical issues or concerns raised by clients.15. Provide ongoing support and solutions to meet clients' evolving needs.16. Conduct market research to understand customer requirements, industry trends, and competitor offerings.17. Identify new business opportunities and potential clients by analyzing market needs.18. Help define pricing strategies based on technical and market data to ensure competitiveness.

Team Leadership: Train, mentor, and motivate the Guest Relations team to consistently deliver top-notch service., as noted by Luna Beach Club Bali.VIP & Guest Care: Greet distinguished guests, handle special requests, and oversee check-in or check-out workflows.Issue Resolution: Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. HR- RINKI-9282648199

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- Guest Assistance: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- Room Management: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- Customer Service: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- Administrative Support: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- Team Collaboration: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.

We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. Guest Relations: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. Staff Coordination: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. Room Management: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. Inventory Control: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. Reporting: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.

A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives

Hiring for 24 Customer Service Representative Jobs in Guwahati, Shillong, Barpeta, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Customer Relationship, Customer Service, Voice Process etc.

Job Openings for 25 Customer Care Executive Jobs for Freshers in Shillong, Having Educational Qualification of : Higher Secondary with Good Knowledge in Excel Etc.

Job Openings for 25 Back Office Executive Jobs for Freshers in Guwahati Airport, Shillong, Kohima, having Educational qualification of : Higher Secondary, Secondary School, B.Com with Good knowledge in Back Office Processing, Customer Care, Back End Processing, Typing Skills, Basic Computer Skills, Coordination Skills, Basic Computers etc.