Customer Care Job Vacancies in Raipur

We are seeking dedicated individuals for the position of Ground Staff in Raipur. This full-time role is perfect for freshers who have completed their 10th grade. **Key Responsibilities:**- **Customer Service**: Assist passengers with check-in, boarding, and other queries to ensure a smooth travel experience.- **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded properly from the aircraft.- **Safety Checks**: Conduct routine checks on equipment and facilities to maintain safety standards at the airport.- **Team Collaboration**: Work closely with other staff members to coordinate tasks and ensure efficient operations.- **Problem Resolution**: Handle any issues or complaints from passengers, providing appropriate solutions in a professional manner.**Required Skills and Expectations:**- Applicants should have completed their 10th grade education, showcasing a commitment to basic education.- Strong communication skills are essential to interact effectively with passengers and team members.- A friendly and approachable demeanor is important, as ground staff are often the first point of contact for travelers.- Basic problem-solving abilities are needed to handle passenger issues efficiently.- Teamwork skills are crucial, as the role requires cooperation with various airport departments.- A willingness to learn and adapt in a fast-paced environment is expected to thrive in this role.

We are looking for dedicated Airport Staff to join our team at Raipur. This full-time position is ideal for freshers who have completed their 12th grade. The role involves a variety of tasks essential for supporting airport operations and ensuring a smooth experience for travelers.**Key Responsibilities:**- **Customer Service:** Greet passengers upon arrival, assist with queries, and ensure a friendly atmosphere throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling luggage.- **Baggage Management:** Ensure all baggage is handled carefully, assisting with loading, unloading, and directing passengers to the appropriate baggage claim area.- **Security Protocols:** Follow and implement safety procedures, including checking identification and guiding passengers through security checks.- **Information Updates:** Provide passengers with flight information, updates on departures and arrivals, and any changes in luggage policies.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and staff. A polite and professional demeanor is essential for providing great customer service. Basic computer skills are necessary for handling check-in systems and data entry. Physical stamina is required, as the job may involve standing for long periods and moving luggage. A positive attitude and the ability to work in a fast-paced environment are crucial for success in this role. Teamwork and cooperation with other airport staff will help maintain efficient operations.

We are looking for dedicated Airport Staff to support the smooth operation of airport services in Raipur. This is a full-time position suitable for individuals with varying levels of experience, including fresh graduates.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and boarding to ensure a seamless travel experience. - **Information Services:** Provide accurate information about flight schedules, airport services, and procedures to passengers and their families.- **Safety and Security Checks:** Conduct safety screenings and ensure compliance with airport regulations to maintain a secure environment.- **Customer Service:** Address passenger inquiries and resolve issues promptly to enhance customer satisfaction.- **Collaboration with Team Members:** Work closely with airline personnel and other airport staff to coordinate operations efficiently.**Required Skills and Expectations:**- **Communication Skills:** Clear and friendly communication is essential to interact effectively with passengers and team members.- **Problem-Solving Abilities:** You should be able to think quickly and provide solutions during challenging situations.- **Team Player:** The ability to work well with others in a busy environment is crucial for efficient airport operations.- **Attention to Detail:** Monitoring procedures and ensuring safety requires careful attention to detail.- **Flexibility:** Being open to work shifts, including weekends and holidays, is important, as airport operations run around the clock.Candidates should be at least 12th pass and possess a positive attitude towards learning and providing excellent service.

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. **Issue Resolution**: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. **Product Guidance**: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. **Feedback Collection**: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

Responsibilities Space Management, Customer Relationship Management, Operations Management,Events and others. Foster a collaborative workspace for coworking members and new/prospectiveclients. Onboard new coworking members and introduces them to the community Customer service issues related to the center client, vendor and staff. Create a great experience for customers in the coworking space. Communications to coworking members and overseeing bi-monthly get-togethers. Plan birthdays, festivals and other celebrations in the office Oversees lobby/reception area to ensure all visitors and first-time guests enjoy apositive first impression; at a minimum, ensures the front desk is properly staffed atall times Oversees the event space usage, both for internal purposes as well asPartner/Sponsor purposes, including setup logistics, billing, etc. Track and record daily traffic into the coworking space and maintain a log. Assist with local area marketing and networking both online and in-person to driveleads Assist with leasing new office spaces and collect rent. Maintain attendance Track usage and maintain bookings of meeting/ conference rooms. Collect monthly feedback from customers Creating ways to generate new leads and on boards new clientsRequirements Excellent verbal and written communication skills Any Graduation specialization Good knowledge and practice of MS Excel, Word etc. Customer Relationship & Sales Experience Vendor Management

We are looking for a dedicated Sales Coordinator to join our team in Raipur. The ideal candidate will have 2 to 5 years of experience in sales support and a degree in Business Administration. Key Responsibilities:- **Sales Support**: Assist the sales team with administrative tasks, ensuring smooth operations and timely communication with clients and internal teams.- **Data Management**: Maintain and update sales records, customer databases, and reports to provide accurate information for decision-making.- **Order Processing**: Handle the order processing system, ensuring orders are completed accurately and on time for customer satisfaction.- **Customer Interaction**: Serve as the first point of contact for customer inquiries, addressing questions and concerns efficiently to enhance client relationships.- **Sales Reporting**: Prepare regular sales reports and presentations to help track performance and identify potential areas for improvement.- **Coordination**: Collaborate with other departments, such as marketing and logistics, to align sales efforts with overall business objectives.Required Skills and Expectations:- Strong communication skills are essential, both verbally and in writing, to interact effectively with clients and team members.- Proficiency in using sales software and Microsoft Office Suite to manage data and prepare reports.- Excellent organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.- A proactive approach to problem-solving and the ability to work independently within a team framework.This is a full-time office role, and we encourage male candidates who are motivated and ready to support our sales efforts to apply.

Join our team as an Airlines Cabin Crew member in Goa, India. This entry-level position is ideal for individuals who have completed their 12th grade and are looking to start their careers in the aviation industry.As an Airlines Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers during flights. Key responsibilities include:- **Passenger Safety**: You will be trained to handle safety procedures, ensuring that all safety equipment is operational and that passengers follow safety protocols.- **Customer Service**: Delivering exceptional service is essential. You will assist passengers with their needs, including serving meals and answering questions about the flight.- **Emergency Response**: In case of emergencies, you will implement safety drills and assist in evacuating the aircraft, ensuring passenger safety is your top priority.- **Team Collaboration**: You will work closely with fellow crew members and the flight crew, promoting a positive and efficient work environment to guarantee smooth operations.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to interact effectively with passengers and colleagues. A friendly and approachable attitude is important, as well as the ability to work in a fast-paced environment. You must be flexible with working hours, including weekends and holidays, as flights may vary. A commitment to providing top-notch customer service while ensuring passenger safety is crucial in this rewarding role.

We are hiring a confident, well-spoken, and finance-knowledgeable Female Telecaller to handle DSA (Direct Selling Agent) work for a reputed Finance Company.This role is ideal for candidates who have strong communication skills, understand basic finance concepts, and are comfortable handling customer calls and follow-ups. Position: Telecaller Finance / DSADepartment: Sales Support / Finance Operations Experience RequiredMinimum 1 year of experience as Telecaller / DSA Executive / Finance TelecallerExperience in loan process, finance company, NBFC, bank, or DSA setup preferred Salary PackageAttractive salary (as per experience & skill)Performance-based incentives(Exact salary to be discussed during interview) QualificationB.Com (Finance preferred)Commerce / Finance background mandatoryCandidates with knowledge of loans & finance will be preferred Key ResponsibilitiesHandle outbound & inbound calls related to finance/loan productsExplain loan products, eligibility, documentation & process to customersCoordinate DSA activities and maintain lead recordsFollow up with customers for documents and application statusMaintain proper call records, leads & reportsCoordinate with internal team and finance company officialsEnsure professional communication and customer satisfaction Skills RequiredExcellent communication & convincing skillsClear speaking voice and professional phone etiquetteBasic knowledge of finance, loans & banking termsAbility to handle customer queries and objectionsComputer basics (MS Excel, CRM, email)Follow-up & coordination skillsTarget-oriented and responsible attitude Preferred Candidate Profile Female candidate preferred Mature, confident & presentable Finance / loan / DSA experience Comfortable with calling & follow-ups Long-term career mindset Why Join Us?Work with a reputed finance company setupStable job with learning & growth opportunitiesProfessional work environmentPerformance-based incentives

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

Key Responsibilities:1. Airport Ticketing: Assist passengers with ticketing services, including booking flights, issuing boarding passes, and processing payments.2. Airline Operations: Coordinate and oversee various airline operations, such as baggage handling, aircraft maintenance, and flight scheduling.3. Aviation Hospitality: Provide exceptional customer service to passengers, ensuring a comfortable and enjoyable travel experience.4. Aviation Security: Monitor and enforce airport security protocols to ensure the safety and security of passengers, staff, and aircraft.5. Ground Staff Activities: Support ground operations, including aircraft marshalling, passenger assistance, and baggage handling.6. Cargo Handling: Manage the handling, storage, and transportation of cargo shipments to and from the airport.7. Personality Development: Continuously improve interpersonal and communication skills to enhance interactions with passengers and colleagues.8. Basic Computer Skills: Utilize computer systems and software to process bookings, check-in passengers, and manage airport operations efficiently.Required Skills and Expectations:- Strong communication and interpersonal skills to interact effectively with passengers and colleagues.- Ability to work in a fast-paced and dynamic environment, handling multiple tasks simultaneously.- Attention to detail and accuracy in ticketing, baggage handling, and other airport operations.- Basic knowledge of computer systems and software for efficient handling of booking and check-in procedures.- Willingness to adhere to strict airport security protocols and regulations to ensure a safe travel environment.

Key Responsibilities:1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.Required Skills and Expectations:1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.

The role of an Airlines Executive involves overseeing various aspects of operations within the aviation industry. Responsibilities include maintaining positive customer relationships, ensuring smooth airline operations, coordinating passenger services, and providing exceptional customer service.Key skills required for this role include:1. Customer Relationship: Ability to build and maintain strong relationships with customers to ensure a high level of satisfaction and loyalty.2. Airline Operations: Knowledge of all aspects of airline operations, including scheduling, ticketing, and baggage handling.

As a Ground Staff member, you will be responsible for ensuring the smooth and efficient operation of all ground services at the airport. This includes tasks such as Air Charter Operation, Air Ticketing, Aircraft Maintenance, Aviation, Customer Service, Aviation Security, Air Hostess Activities, Cabin Crew Activities, Ground Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Grooming, and Basic Computer Skills.

We are looking for a dedicated and experienced Tele caller Executive to join our growing team at our Raipur office. The ideal candidate will be responsible for handling outbound and inbound calls, maintaining customer relationships, and ensuring smooth communication with clients.This role is best suited for candidates who are looking for a stable, long-term opportunity in a professional and supportive work environment.Key ResponsibilitiesMake outbound calls to existing and potential customersHandle inbound customer queries professionallyMaintain accurate call records and follow-upsBuild positive customer relationshipsAchieve daily and monthly calling targetsCoordinate with internal teams when requiredCandidate RequirementsMinimum 1 year of experience as a Tele caller or similar roleStrong communication skills in Hindi (local language knowledge preferred)Comfortable with calling-based workLooking for a stable, long-term roleMature, responsible, and professional approach to workPreferred ProfileCandidates with prior experience in office-based telecalling rolesCandidates seeking a steady working environmentImmediate or short-notice joiners preferredSalary & BenefitsSalary: 10,000 20,000 per month (based on experience)Fixed salary with performance incentivesFriendly and professional work cultureStable job with long-term growth opportunity

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).

Job Responsibilities -Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Job Types: Full-time, Regular / PermanentSalary: 8,086.00 - 18,000.00 per month