Customer Care Job Vacancies in Raipur

We are looking for an Airlines Executive to join our team in Raipur, Chhattisgarh. This entry-level position is ideal for individuals who have completed their 10th grade and are eager to start a career in the aviation industry. As an Airlines Executive, your main responsibilities will include assisting customers with flight bookings and inquiries, managing reservation systems efficiently, and providing accurate information about flight schedules. You will also handle ticketing processes and ensure that customer service standards are met, creating a positive experience for travelers.In this role, you will communicate with customers face-to-face and via phone or email, so strong interpersonal skills are essential. You will need to be detail-oriented as you handle bookings and ensure all information is correct. Familiarity with computers and basic software will help you navigate the reservation systems effectively.We expect you to be a team player who can adapt to fast-paced environments while maintaining a positive attitude. Time management skills will be necessary as you handle multiple tasks simultaneously. A willingness to learn and grow within the company is crucial, as you will have the opportunity to develop your skills and advance in the aviation field. Overall, we seek a motivated individual who is excited about providing exceptional service in the airline sector.

We are looking for a skilled Relationship Manager to join our team in Raipur. The ideal candidate will have 1 to 3 years of experience and a minimum education of a 12th pass. This full-time position requires working from the office.Key Responsibilities:- Build and Maintain Client Relationships: Develop strong relationships with clients by understanding their needs and providing suitable solutions to enhance client satisfaction.- Assist Clients with Queries: Address any concerns and answer client questions promptly to ensure a positive experience and foster long-term connections.- Conduct Follow-ups: Regularly check in with clients to update them on services and gather feedback, ensuring they feel valued and heard.- Identify Sales Opportunities: Recognize potential upselling or cross-selling opportunities within the existing client base to increase revenue.- Collaborate with Team Members: Work closely with colleagues to share client insights and improve overall service delivery, promoting teamwork.Required Skills and Expectations:- Strong communication skills to interact effectively with clients and team members alike.- Excellent problem-solving abilities to address client challenges and provide effective solutions.- Basic knowledge of sales processes and customer service principles is essential.- Ability to work well under pressure and manage multiple tasks simultaneously.- A positive attitude, willingness to learn, and a desire to achieve results are highly valued. This role is a great opportunity for someone looking to grow their career in client relations while contributing to the company's success.

We are seeking a motivated and enthusiastic Customer Care Executive to join our team. As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction and addressing their needs.Key Responsibilities:- Customer Support: Respond to customer inquiries through various channels, including phone, email, and chat. You will provide assistance and resolve issues efficiently.- Order Management: Assist customers with placing orders, tracking shipments, and processing returns. You will ensure a smooth shopping experience from start to finish.- Product Knowledge: Develop a strong understanding of the companys products and services. This knowledge will help you answer questions and provide accurate information to customers.- Problem Resolution: Handle complaints and challenges that customers may face. You will work towards finding a swift and satisfactory solution to enhance customer satisfaction.- Feedback Collection: Gather customer feedback and report it to the management team. This information is crucial for improving our services and products.Required Skills and Expectations:Candidates must possess excellent communication skills to effectively interact with customers. A friendly and patient demeanor is essential for handling customer issues. Basic computer knowledge is important, as you will be using various software tools for managing inquiries. The ability to work independently is crucial since this position is remote. We also expect a proactive attitude and the willingness to learn and develop your skills in customer service. Being a team player will help you contribute to a positive work environment.

As an Airline Customer Service Executive based in Raipur, you will play a vital role in ensuring customer satisfaction and providing exceptional service. This position is ideal for individuals looking to start their career in the airline industry, with a focus on assisting passengers efficiently.Key Responsibilities:- Assist Passengers: Greet and assist passengers with inquiries regarding flights, bookings, and checking in. Your friendly demeanor will help create a pleasant travel experience.- Handle Complaints: Listen to passenger concerns and resolve issues effectively. Your problem-solving skills will ensure that customers feel heard and valued.- Provide Information: Offer clear information on flight schedules, ticket pricing, and company policies. Accuracy in your communication is essential for customer trust.- Process Transactions: Manage ticket bookings, cancellations, and changes. Attention to detail is crucial to prevent errors and maintain customer satisfaction.- Collaborate with Colleagues: Work with other team members to ensure smooth operations. Teamwork is important for maintaining a positive work environment.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and a willingness to learn. Strong communication skills, both verbal and written, are essential for interacting with passengers. A friendly and approachable personality is important, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for managing bookings and accessing information efficiently. A keen attention to detail and a customer-focused attitude will help you succeed in this role. Being adaptable and open to feedback will support your growth in the airline customer service field.

As a Back Office Executive, you will be an integral part of our team in Raipur, responsible for supporting various administrative and operational tasks to ensure smooth business operations. The ideal candidate should have 2 to 4 years of relevant experience and hold an Advanced or Higher Diploma.Key Responsibilities:- Data Entry: Accurately input and manage data in our systems, ensuring information is up-to-date and reliable for decision-making processes. - Document Management: Organize and maintain files, both physical and digital, to facilitate easy access and retrieval of important information. - Communication Coordination: Assist in internal and external communications, responding to inquiries and routing messages to the appropriate departments or personnel. - Report Generation: Prepare regular reports on operational metrics and project statuses to support team analysis and strategic planning. - Inventory Monitoring: Track office supplies and equipment, ensuring adequate stock levels and timely replenishment of resources. Required Skills and Expectations:The successful candidate should possess strong organizational skills and attention to detail to manage multiple tasks effectively. Proficiency in MS Office Suite, especially Excel and Word, is essential for efficient data handling and reporting. Excellent communication skills are important, as you will interact with various teams and clients. The candidate must demonstrate problem-solving abilities and a proactive attitude towards their work. A collaborative spirit and the capacity to work independently within a team environment are crucial for success in this role. Additionally, familiarity with office management software and administrative processes is highly valued.

We are looking for a friendly and organized Front Office Receptionist to join our team in Raipur. This part-time role is ideal for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:- Greet Visitors: Welcome guests warmly and assist them in finding the right person or department.- Answer Calls: Manage incoming phone calls efficiently and redirect them to the appropriate staff members.- Manage Appointments: Schedule and confirm appointments for staff and ensure visitors are informed.- Maintain Office Supplies: Keep track of office supplies and notify the team when restocking is necessary.- Provide Information: Offer clear information about our services to visitors and clients.- Handle Mail and Deliveries: Receive and distribute mail and packages promptly to the correct recipients.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with visitors and team members.- Basic computer literacy is necessary for managing schedules and handling emails.- A good understanding of customer service principles to create a positive experience for all visitors.- Ability to multitask and prioritize tasks in a busy office environment.- A positive attitude and a professional appearance are important for representing the office well.- Being detail-oriented to ensure all correspondence and appointments are handled accurately.This position is open to female candidates who have completed their 12th grade and have 0-2 years of experience. If you have a passion for helping others and creating a welcoming atmosphere, we encourage you to apply.

Key Responsibilities:Coordinate preventive and breakdown maintenance schedules for UPS, battery banks, inverters, and HVAC systems.Assign and dispatch field service engineers based on priority, location, and expertise.Track service tickets, ensure closure within SLA timelines, and maintain service logs.Act as the primary point of contact for clients regarding service requests and escalations.Ensure AMC (Annual Maintenance Contract) compliance and timely service execution.Monitor spares availability and coordinate with inventory/procurement teams.Prepare and maintain service reports, job cards, and maintenance records.Coordinate with technical teams for fault diagnosis and resolution planning.Maintain strong communication with clients such as hospitals, data centers, and industrial facilities.Support in quotation preparation for repairs, replacements, and upgrades.

Front Desk - will handle reception area, customer queries, and daily task

Join our team as an Airlines Cabin Crew member in Goa, India. This entry-level position is ideal for individuals who have completed their 12th grade and are looking to start their careers in the aviation industry.As an Airlines Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers during flights. Key responsibilities include:- Passenger Safety: You will be trained to handle safety procedures, ensuring that all safety equipment is operational and that passengers follow safety protocols.- Customer Service: Delivering exceptional service is essential. You will assist passengers with their needs, including serving meals and answering questions about the flight.- Emergency Response: In case of emergencies, you will implement safety drills and assist in evacuating the aircraft, ensuring passenger safety is your top priority.- Team Collaboration: You will work closely with fellow crew members and the flight crew, promoting a positive and efficient work environment to guarantee smooth operations.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to interact effectively with passengers and colleagues. A friendly and approachable attitude is important, as well as the ability to work in a fast-paced environment. You must be flexible with working hours, including weekends and holidays, as flights may vary. A commitment to providing top-notch customer service while ensuring passenger safety is crucial in this rewarding role.

Job SummaryWe are looking for a customer-focused Sales Representative to join our home dcor showroom. The candidate will assist customers in selecting home dcor products, maintain showroom presentation, and achieve sales targets through excellent service and product knowledge.Key ResponsibilitiesWelcome and assist customers visiting the showroom.Understand customer needs and recommend suitable home dcor products.Explain product features, pricing, and benefits clearly.Achieve monthly and quarterly sales targets.Maintain attractive product displays and showroom cleanliness.Handle billing, invoices, and payment processes.Follow up with customers for feedback and repeat sales.Maintain stock records and coordinate with inventory staff.Stay updated on latest home dcor trends and product knowledge.

- Research potential clients and identify key decision-makers: The Business Development Associate will be responsible for researching and identifying potential clients who would benefit from our services. This includes finding key decision-makers within these organizations.- Reach out to leads through calls and emails: Once potential clients are identified, the Business Development Associate will reach out to them through calls and emails to introduce our services and establish a connection.- Schedule meetings and presentations with clients: The associate will schedule meetings and presentations with interested clients to further discuss our services and how we can meet their needs.- Assist with creating proposals and contracts: The Business Development Associate will assist in creating proposals and contracts for potential clients, outlining the terms of our services and agreements.- Collaborate with the sales team to meet targets: The associate will work closely with the sales team to ensure that targets are being met and to coordinate efforts in securing new business opportunities.Skills and Expectations:- Strong communication skills: The candidate should have excellent communication skills, both verbal and written, to effectively reach out to potential clients and present our services.- Proactive and organized: The Business Development Associate should be proactive in seeking out new clients and organized in managing their tasks and schedule effectively.- Ability to work independently and as part of a team: The candidate should be able to work independently to research potential clients, but also collaborate effectively with the sales team to meet targets.- Basic understanding of sales principles: While no prior sales experience is required, a basic understanding of sales principles and strategies would be beneficial for the role.- High school diploma or equivalent: The candidate should have a minimum education level of 12th pass to qualify for this role.

leading accounting tasks, ensuring financial accuracy and compliance (GAAP/IFRS), managing month/year-end closes, handling reconciliations, preparing financial statements/reports, supporting audits (internal/external), analyzing data for insights, and often supervising junior staff, requiring strong technical skills in accounting software and Excel, plus GAAP knowledge and leadership abilities.

We are hiring a confident, well-spoken, and finance-knowledgeable Female Telecaller to handle DSA (Direct Selling Agent) work for a reputed Finance Company.This role is ideal for candidates who have strong communication skills, understand basic finance concepts, and are comfortable handling customer calls and follow-ups. Position: Telecaller Finance / DSADepartment: Sales Support / Finance Operations Experience RequiredMinimum 1 year of experience as Telecaller / DSA Executive / Finance TelecallerExperience in loan process, finance company, NBFC, bank, or DSA setup preferred Salary PackageAttractive salary (as per experience & skill)Performance-based incentives(Exact salary to be discussed during interview) QualificationB.Com (Finance preferred)Commerce / Finance background mandatoryCandidates with knowledge of loans & finance will be preferred Key ResponsibilitiesHandle outbound & inbound calls related to finance/loan productsExplain loan products, eligibility, documentation & process to customersCoordinate DSA activities and maintain lead recordsFollow up with customers for documents and application statusMaintain proper call records, leads & reportsCoordinate with internal team and finance company officialsEnsure professional communication and customer satisfaction Skills RequiredExcellent communication & convincing skillsClear speaking voice and professional phone etiquetteBasic knowledge of finance, loans & banking termsAbility to handle customer queries and objectionsComputer basics (MS Excel, CRM, email)Follow-up & coordination skillsTarget-oriented and responsible attitude Preferred Candidate Profile Female candidate preferred Mature, confident & presentable Finance / loan / DSA experience Comfortable with calling & follow-ups Long-term career mindset Why Join Us?Work with a reputed finance company setupStable job with learning & growth opportunitiesProfessional work environmentPerformance-based incentives

- Key Responsibilities:1. Manage office operations and ensure smooth functioning - The office coordinator will be responsible for overseeing day-to-day operations, handling administrative tasks, and ensuring everything runs smoothly.2. Coordinate meetings and appointments - This role involves scheduling meetings, coordinating appointments, and organizing calendars to ensure effective communication within the office.3. Handle customer inquiries and provide excellent customer service - The office coordinator will be the first point of contact for customers, so they must possess strong interpersonal skills and provide excellent customer service.4. Maintain records and generate reports using MS Excel - Keeping track of documents, records, and generating reports using MS Excel will be a key responsibility in this role.5. Assist in digital communication - The office coordinator will assist in managing digital communication channels, including emails, online calendars, and messaging platforms.- Required Skills and Expectations:1. 3-5 years of experience in office coordination or a relevant field - The ideal candidate should have experience in coordinating office tasks and handling administrative duties.2. Strong interpersonal skills - The office coordinator must have excellent communication skills and the ability to interact effectively with colleagues and customers.3. Proficiency in MS Excel - A good understanding of MS Excel is essential for maintaining records, generating reports, and managing data effectively.4. Ability to work independently and as part of a team - The office coordinator should be able to work autonomously on tasks but also collaborate with colleagues to ensure office efficiency.5. Attention to detail and strong organizational skills - Being detail-oriented and having strong organizational skills are crucial for managing office operations effectively.

Hiring for 2 Front Office Receptionist Jobs in Raipur, Chhattisgarh with minimum 2 Years Experience,Required Educational Qualification is : B.A with Good knowledge in Customer Relationship, General Administration, Office Work, Front Office, Computer Skills, Telephone Handling, Receptionist Activities etc.

Candidate will be responsible for individual sale target achievement, maintain store visual merchanting and store ambiance, maintain customer relationship, customer handling, solving customer queries.

Job Responsibilities -Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Job Types: Full-time, Regular / PermanentSalary: 8,086.00 - 18,000.00 per month

As an Airline Ground Staff member in Raipur, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- Passenger Check-in: Assist passengers with the check-in process, ensuring they obtain their boarding passes and luggage is properly tagged.- Baggage Handling: Safely manage and transport luggage to and from aircraft, ensuring that all bags are processed efficiently.- Customer Service: Address passenger inquiries, provide information about flights, and resolve any issues that arise during travel.- Safety and Security Checks: Conduct necessary checks on luggage and assist with security protocols to maintain a safe environment for all travelers.- Boarding Assistance: Help facilitate the boarding process by guiding passengers to the correct gate and ensuring they board the plane in an orderly manner.To succeed in this role, you need to have:- Good Communication Skills: You should be able to interact clearly and politely with passengers, colleagues, and other airport staff.- Problem-Solving Skills: Ability to think quickly and resolve issues that may arise with passengers or luggage.- Team Player Attitude: Being willing to work with others in a fast-paced environment is essential for ensuring efficiency.- Attention to Detail: You must be meticulous in checking documentation and baggage to avoid errors.A passion for customer service combined with a willingness to learn will be key to your success in this role.

We are Looking for a Motivated Airlines Executive to Join Our Team in Raipur. this is An Entry-level Position, Ideal for Individuals with a Passion for the Travel Industry. the Role Involves Various Responsibilities to Ensure Smooth Operations Within the Airline Sector.key Responsibilities:- booking Coordination: Assist Customers in Making Flight Reservations, Changes, and Cancellations, Providing Them with Accurate Information to Ensure Their Travel Plans are Hassle-free.- customer Support: Address Customer Inquiries and Concerns About Flights, Luggage, and Travel Policies Through Face-to-face Interaction, Ensuring a Positive Experience for Travelers.- data Entry: Maintain and Update Passenger Records and Booking Details in the Airline System, Ensuring all Information is Accurate and Up-to-date for Operational Efficiency.- document Verification: Check and Verify Travel Documents such as Passports and Visas to Ensure Compliance with Airline Regulations and International Travel Requirements.- collaborate with Team: Work Closely with other Team Members and Departments to Ensure Seamless Coordination and Execution of Airline Operations.required Skills and Expectations:Candidates Should Possess Good Communication Skills, Allowing Them to Interact Effectively with Customers and Colleagues. a Strong Attention to Detail is Essential for Maintaining Accurate Records and Handling Documents. Basic Computer Skills are Necessary for the Data Entry Tasks Involved. Being a Team Player and Having a Positive Attitude Will Greatly Contribute to the Work Environment. Lastly, Candidates Must Be Willing to Work in An Office Setting Full-time. this Role is Perfect for Recent School Graduates Looking to Start Their Careers in the Airline Industry.

As an Airport Ramp Executive in Raipur, you will play a vital role in ensuring the smooth operations of airport ground services. This position is open to freshers, and a minimum education of 10th pass is required. Key Responsibilities include:1. Aircraft Handling: You will assist in the safe arrival and departure of aircraft by managing the necessary ground services to ensure timely operations.2. Baggage Loading and Unloading: Your duties will include the careful loading and unloading of passenger and cargo baggage, ensuring that all items are handled with care.3. Ground Support Equipment Operation: You will operate various ground support equipment, such as tugs and baggage carts, to facilitate efficient handling of aircraft and passenger needs.4. Safety Compliance: You must adhere to safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues while preventing accidents and injuries.5. Team Collaboration: Working closely with other ground crew members is essential. You will communicate effectively to coordinate tasks and ensure all operations run smoothly.To excel in this role, you should possess a strong sense of responsibility, good physical fitness, and the ability to work in a fast-paced environment. Good communication skills and a teamwork mindset are crucial for success in this position.

Key Responsibilities:Manage and follow up on all client leads after order placement.Handle service from order confirmation to payment collection.Resolve client queries, complaints, and provide timely support.Maintain good client relations and collect genuine feedback.Coordinate with sales, dispatch, and accounts teams for smooth workflow.Share product details and assist clients confidently with suitable options.Requirements:Bachelors degree in Commerce, Business, Marketing, or related field.Excellent communication and client-handling skills.Polite, proactive, and responsible personality.Should reside within 30 - 45 minutes from the showroom.Prior experience in CRM, client servicing, or showroom operations preferred.Female candidates are preferred

We are looking for a dedicated and experienced Tele caller Executive to join our growing team at our Raipur office. The ideal candidate will be responsible for handling outbound and inbound calls, maintaining customer relationships, and ensuring smooth communication with clients.This role is best suited for candidates who are looking for a stable, long-term opportunity in a professional and supportive work environment.Key ResponsibilitiesMake outbound calls to existing and potential customersHandle inbound customer queries professionallyMaintain accurate call records and follow-upsBuild positive customer relationshipsAchieve daily and monthly calling targetsCoordinate with internal teams when requiredCandidate RequirementsMinimum 1 year of experience as a Tele caller or similar roleStrong communication skills in Hindi (local language knowledge preferred)Comfortable with calling-based workLooking for a stable, long-term roleMature, responsible, and professional approach to workPreferred ProfileCandidates with prior experience in office-based telecalling rolesCandidates seeking a steady working environmentImmediate or short-notice joiners preferredSalary & BenefitsSalary: 10,000 20,000 per month (based on experience)Fixed salary with performance incentivesFriendly and professional work cultureStable job with long-term growth opportunity

As a Sales Executive in Raipur, Chhattisgarh, you will be responsible for promoting and selling piping products to dealers and customers. Your key responsibilities include developing and maintaining relationships with dealers, identifying new business opportunities, and achieving sales targets. You should have at least 2-3 years of sales experience only in PVC Pipe industry to effectively communicate with customers. A 12th pass education is required for this full-time position, which entails working from the office. Strong communication and negotiation skills, a customer-oriented mindset, and the ability to work independently are essential expectations for this role.

Supervise and train staff to provide excellent customer serviceEnsure the store is properly stocked and organizedCreate and implement sales strategies to meet and exceed revenue goalsMaintain accurate inventory records and order stock as neededOversee cash handling and banking proceduresEnsure compliance with company policies and proceduresDevelop and maintain positive relationships with customers and vendorsConduct regular performance evaluations and address any issues with staffManage expenses to meet budget guidelinesMaintain a clean and safe shopping environment.

We are looking for dedicated Airport Staff to join our team in Raipur. The ideal candidate will be responsible for various tasks that ensure the smooth operation of the airport and enhance the travel experience for passengers.Key Responsibilities:- Passenger Assistance: Help travelers with check-in procedures, baggage handling, and answering queries to ensure a pleasant experience.- Security Checks: Conduct security screening of passengers and their luggage, adhering to safety regulations to maintain a secure environment.- Coordination with Airlines: Collaborate with airlines to facilitate boarding calls and manage flight schedules, ensuring timely departures and arrivals.- Customer Service: Address passenger complaints and concerns professionally, providing solutions and assistance as needed.- Maintenance of Cleanliness: Ensure the cleanliness and orderliness of terminals and waiting areas to create a welcoming atmosphere for travelers.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a willingness to learn. Strong communication skills are essential for effective interaction with passengers and colleagues. You should be able to work in a fast-paced environment and handle stressful situations calmly. A commitment to safety and attention to detail is important for maintaining airport security. Being a team player and demonstrating a positive attitude will help ensure excellent service to all airport visitors. Experience in a customer service role is a plus, but not mandatory for this entry-level position.