Customer Care Job Vacancies in Raipur

Civil Guruji Pvt. Ltd. is looking for an enthusiastic and target-oriented Sales Personality to join our team. - Sales CoordinatorThe role involves lead generation, calling, follow-ups, sales conversion, college visits, company collaboration & business development to promote our training programs.Key ResponsibilitiesHandle inbound/outbound calls and follow up with potential customers.Explain training programs, fees, offers and enrollment process.Generate and convert leads into admissions.Visit colleges and educational institutions for business development.Coordinate and organize workshops, seminars and career sessions at colleges.Interact with students and generate quality leads.Build and maintain collaborations with companies, organizations and industry partners for training, recruitment, corporate programs and other business opportunities.Maintain lead records and follow-up status.Coordinate with the internal team for lead conversion and student onboarding.Achieve daily and monthly sales targets.RequirementsGood communication and convincing skills.Comfortable with calling as well as field/college visits.Good interpersonal and presentation skills.Target-oriented and self-motivated.Sales/Telecalling/Business Development experience preferred.Freshers with good communication and confidence can also apply.Job Type: Full-time

We are looking for a Retail Sales Associate in Kushalpur, Raipur for our upcoming store. This position is perfect for individuals with little to no experience who are eager to grow in the retail industry.nnAs a Retail Sales Associate, you will be responsible for assisting customers, maintaining product displays, and processing transactions. Your primary duties will include greeting customers warmly, understanding their needs, and providing helpful product information to enhance their shopping experience. You will also organize and restock merchandise displays to ensure a tidy store environment. Additionally, you will handle cash and card transactions while maintaining accuracy in the checkout process.nnTo succeed in this role, you should possess strong communication skills to interact effectively with customers and team members. You should be eager to learn about new products and have a positive attitude to create a welcoming atmosphere for all shoppers. Attention to detail is important when handling transactions and stocking products. We expect you to be reliable, punctual, and capable of working collaboratively in a fast-paced environment.nnThis full-time position requires you to work from the office, which means you'll be present in the store to engage with customers directly. A minimum education of 12th grade is required, and we welcome candidates with 0 to 2 years of experience. If you're ready to embark on a rewarding career in retail, we invite you to apply.

We are looking for a dedicated Shop Helper to join our team at a home solutions store located in New Rajendra Nagar, Raipur. This is a full-time role suitable for candidates with 0 to 2 years of experience. The ideal candidate will have completed their 10th grade and be committed to growth opportunities within the organization.Key responsibilities include handling deliveries, managing invoices, and ensuring the smooth operation of the shop. The Shop Helper will be expected to assist with various tasks to support daily operations effectively.Required skills and expectations for this role include strong dedication to work and the ability to manage multiple tasks efficiently. Candidates should possess good communication skills, demonstrating a willingness to learn and adapt quickly in a dynamic environment. Additionally, the ability to work as part of a team is essential for this position.As the Shop Helper, you will primarily work from the office, contributing to the overall productivity and success of the store. This position offers opportunities for smart increments and incentives based on performance, reflecting the companys commitment to recognizing hard work and dedication. If you are motivated and looking to grow in the retail sector, we encourage you to apply for this position.

As an Executive Cashier, you will be responsible for efficiently handling financial transactions and providing excellent customer service. You will work full-time in Raipur, Chhattisgarh, and must have a graduate degree and a minimum of six years of relevant experience.The key responsibilities include managing cash and financial transactions with accuracy and efficiency. You will perform customer service duties, ensuring that all inquiries are handled professionally and promptly. Teamwork is essential, so you'll collaborate with colleagues to maintain a supportive work environment. It is important to exhibit good behavior and communication skills, as you will interact with various customers throughout the day.To succeed in this role, you need strong customer service skills, excellent communication abilities, and the capability to work well within a team. A detail-oriented approach is necessary to manage cash responsibly and ensure all transactions are correctly executed. Good interpersonal skills are vital for effective interaction with customers and colleagues alike. You should be comfortable working with various devices and systems related to cash handling.This position requires you to work from the office, and you must be able to adhere to standard working hours and schedules. Your ability to manage your time effectively and maintain a positive attitude in a busy environment will greatly contribute to your success as an Executive Cashier.

We are seeking a Service Advisor based in Raipur, Chhattisgarh. This full-time position is suitable for individuals with 0 to 5 years of experience, specifically in the two-wheeler service sector. The candidate should possess knowledge of two-wheelers and be able to conduct Pre-Delivery Inspections (PDI) and handle the customer delivery process effectively.Key responsibilities include assisting customers with service inquiries, guiding them through the service process, and ensuring satisfactory delivery of vehicles. The Service Advisor will also be responsible for maintaining clear communication with customers and service personnel, ensuring that all customer needs are met promptly and accurately.The ideal candidate should have strong communication skills in Hindi and the local language, making it easier to connect with customers. A grounding in two-wheeler mechanics and service protocols is essential to provide accurate vehicle assessments and solutions. The role requires individuals who can work from the office and collaborate effectively with various teams.Required skills include proficiency in handling customer interactions, basic mechanical knowledge of two-wheelers, and the ability to perform administrative tasks related to service documentation. A valid driving license is also necessary. This position offers an opportunity to grow within a reputable company while interacting with diverse clientele. If you are passionate about customer service and knowledgeable about two-wheelers, we encourage you to apply.

We are looking for a skilled Relationship Manager to join our team in Raipur. The ideal candidate will have 1 to 3 years of experience and a minimum education of a 12th pass. This full-time position requires working from the office.Key Responsibilities:- Build and Maintain Client Relationships: Develop strong relationships with clients by understanding their needs and providing suitable solutions to enhance client satisfaction.- Assist Clients with Queries: Address any concerns and answer client questions promptly to ensure a positive experience and foster long-term connections.- Conduct Follow-ups: Regularly check in with clients to update them on services and gather feedback, ensuring they feel valued and heard.- Identify Sales Opportunities: Recognize potential upselling or cross-selling opportunities within the existing client base to increase revenue.- Collaborate with Team Members: Work closely with colleagues to share client insights and improve overall service delivery, promoting teamwork.Required Skills and Expectations:- Strong communication skills to interact effectively with clients and team members alike.- Excellent problem-solving abilities to address client challenges and provide effective solutions.- Basic knowledge of sales processes and customer service principles is essential.- Ability to work well under pressure and manage multiple tasks simultaneously.- A positive attitude, willingness to learn, and a desire to achieve results are highly valued. This role is a great opportunity for someone looking to grow their career in client relations while contributing to the company's success.

We are seeking a motivated and enthusiastic Customer Care Executive to join our team. As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction and addressing their needs.Key Responsibilities:- Customer Support: Respond to customer inquiries through various channels, including phone, email, and chat. You will provide assistance and resolve issues efficiently.- Order Management: Assist customers with placing orders, tracking shipments, and processing returns. You will ensure a smooth shopping experience from start to finish.- Product Knowledge: Develop a strong understanding of the companys products and services. This knowledge will help you answer questions and provide accurate information to customers.- Problem Resolution: Handle complaints and challenges that customers may face. You will work towards finding a swift and satisfactory solution to enhance customer satisfaction.- Feedback Collection: Gather customer feedback and report it to the management team. This information is crucial for improving our services and products.Required Skills and Expectations:Candidates must possess excellent communication skills to effectively interact with customers. A friendly and patient demeanor is essential for handling customer issues. Basic computer knowledge is important, as you will be using various software tools for managing inquiries. The ability to work independently is crucial since this position is remote. We also expect a proactive attitude and the willingness to learn and develop your skills in customer service. Being a team player will help you contribute to a positive work environment.

As an Airline Customer Service Executive based in Raipur, you will play a vital role in ensuring customer satisfaction and providing exceptional service. This position is ideal for individuals looking to start their career in the airline industry, with a focus on assisting passengers efficiently.Key Responsibilities:- Assist Passengers: Greet and assist passengers with inquiries regarding flights, bookings, and checking in. Your friendly demeanor will help create a pleasant travel experience.- Handle Complaints: Listen to passenger concerns and resolve issues effectively. Your problem-solving skills will ensure that customers feel heard and valued.- Provide Information: Offer clear information on flight schedules, ticket pricing, and company policies. Accuracy in your communication is essential for customer trust.- Process Transactions: Manage ticket bookings, cancellations, and changes. Attention to detail is crucial to prevent errors and maintain customer satisfaction.- Collaborate with Colleagues: Work with other team members to ensure smooth operations. Teamwork is important for maintaining a positive work environment.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and a willingness to learn. Strong communication skills, both verbal and written, are essential for interacting with passengers. A friendly and approachable personality is important, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for managing bookings and accessing information efficiently. A keen attention to detail and a customer-focused attitude will help you succeed in this role. Being adaptable and open to feedback will support your growth in the airline customer service field.

As a Back Office Executive, you will be an integral part of our team in Raipur, responsible for supporting various administrative and operational tasks to ensure smooth business operations. The ideal candidate should have 2 to 4 years of relevant experience and hold an Advanced or Higher Diploma.Key Responsibilities:- Data Entry: Accurately input and manage data in our systems, ensuring information is up-to-date and reliable for decision-making processes. - Document Management: Organize and maintain files, both physical and digital, to facilitate easy access and retrieval of important information. - Communication Coordination: Assist in internal and external communications, responding to inquiries and routing messages to the appropriate departments or personnel. - Report Generation: Prepare regular reports on operational metrics and project statuses to support team analysis and strategic planning. - Inventory Monitoring: Track office supplies and equipment, ensuring adequate stock levels and timely replenishment of resources. Required Skills and Expectations:The successful candidate should possess strong organizational skills and attention to detail to manage multiple tasks effectively. Proficiency in MS Office Suite, especially Excel and Word, is essential for efficient data handling and reporting. Excellent communication skills are important, as you will interact with various teams and clients. The candidate must demonstrate problem-solving abilities and a proactive attitude towards their work. A collaborative spirit and the capacity to work independently within a team environment are crucial for success in this role. Additionally, familiarity with office management software and administrative processes is highly valued.

We are looking for a friendly and organized Front Office Receptionist to join our team in Raipur. This part-time role is ideal for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:- Greet Visitors: Welcome guests warmly and assist them in finding the right person or department.- Answer Calls: Manage incoming phone calls efficiently and redirect them to the appropriate staff members.- Manage Appointments: Schedule and confirm appointments for staff and ensure visitors are informed.- Maintain Office Supplies: Keep track of office supplies and notify the team when restocking is necessary.- Provide Information: Offer clear information about our services to visitors and clients.- Handle Mail and Deliveries: Receive and distribute mail and packages promptly to the correct recipients.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with visitors and team members.- Basic computer literacy is necessary for managing schedules and handling emails.- A good understanding of customer service principles to create a positive experience for all visitors.- Ability to multitask and prioritize tasks in a busy office environment.- A positive attitude and a professional appearance are important for representing the office well.- Being detail-oriented to ensure all correspondence and appointments are handled accurately.This position is open to female candidates who have completed their 12th grade and have 0-2 years of experience. If you have a passion for helping others and creating a welcoming atmosphere, we encourage you to apply.

Key Responsibilities:Coordinate preventive and breakdown maintenance schedules for UPS, battery banks, inverters, and HVAC systems.Assign and dispatch field service engineers based on priority, location, and expertise.Track service tickets, ensure closure within SLA timelines, and maintain service logs.Act as the primary point of contact for clients regarding service requests and escalations.Ensure AMC (Annual Maintenance Contract) compliance and timely service execution.Monitor spares availability and coordinate with inventory/procurement teams.Prepare and maintain service reports, job cards, and maintenance records.Coordinate with technical teams for fault diagnosis and resolution planning.Maintain strong communication with clients such as hospitals, data centers, and industrial facilities.Support in quotation preparation for repairs, replacements, and upgrades.

Front Desk - will handle reception area, customer queries, and daily task

Join our team as an Airlines Cabin Crew member in Goa, India. This entry-level position is ideal for individuals who have completed their 12th grade and are looking to start their careers in the aviation industry.As an Airlines Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers during flights. Key responsibilities include:- Passenger Safety: You will be trained to handle safety procedures, ensuring that all safety equipment is operational and that passengers follow safety protocols.- Customer Service: Delivering exceptional service is essential. You will assist passengers with their needs, including serving meals and answering questions about the flight.- Emergency Response: In case of emergencies, you will implement safety drills and assist in evacuating the aircraft, ensuring passenger safety is your top priority.- Team Collaboration: You will work closely with fellow crew members and the flight crew, promoting a positive and efficient work environment to guarantee smooth operations.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to interact effectively with passengers and colleagues. A friendly and approachable attitude is important, as well as the ability to work in a fast-paced environment. You must be flexible with working hours, including weekends and holidays, as flights may vary. A commitment to providing top-notch customer service while ensuring passenger safety is crucial in this rewarding role.

Job SummaryWe are looking for a customer-focused Sales Representative to join our home dcor showroom. The candidate will assist customers in selecting home dcor products, maintain showroom presentation, and achieve sales targets through excellent service and product knowledge.Key ResponsibilitiesWelcome and assist customers visiting the showroom.Understand customer needs and recommend suitable home dcor products.Explain product features, pricing, and benefits clearly.Achieve monthly and quarterly sales targets.Maintain attractive product displays and showroom cleanliness.Handle billing, invoices, and payment processes.Follow up with customers for feedback and repeat sales.Maintain stock records and coordinate with inventory staff.Stay updated on latest home dcor trends and product knowledge.

We are looking for an Airlines Executive to join our team in Raipur, Chhattisgarh. This entry-level position is ideal for individuals who have completed their 10th grade and are eager to start a career in the aviation industry. As an Airlines Executive, your main responsibilities will include assisting customers with flight bookings and inquiries, managing reservation systems efficiently, and providing accurate information about flight schedules. You will also handle ticketing processes and ensure that customer service standards are met, creating a positive experience for travelers.In this role, you will communicate with customers face-to-face and via phone or email, so strong interpersonal skills are essential. You will need to be detail-oriented as you handle bookings and ensure all information is correct. Familiarity with computers and basic software will help you navigate the reservation systems effectively.We expect you to be a team player who can adapt to fast-paced environments while maintaining a positive attitude. Time management skills will be necessary as you handle multiple tasks simultaneously. A willingness to learn and grow within the company is crucial, as you will have the opportunity to develop your skills and advance in the aviation field. Overall, we seek a motivated individual who is excited about providing exceptional service in the airline sector.

As an Airline Ground Staff member in Raipur, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- Passenger Check-in: Assist passengers with the check-in process, ensuring they obtain their boarding passes and luggage is properly tagged.- Baggage Handling: Safely manage and transport luggage to and from aircraft, ensuring that all bags are processed efficiently.- Customer Service: Address passenger inquiries, provide information about flights, and resolve any issues that arise during travel.- Safety and Security Checks: Conduct necessary checks on luggage and assist with security protocols to maintain a safe environment for all travelers.- Boarding Assistance: Help facilitate the boarding process by guiding passengers to the correct gate and ensuring they board the plane in an orderly manner.To succeed in this role, you need to have:- Good Communication Skills: You should be able to interact clearly and politely with passengers, colleagues, and other airport staff.- Problem-Solving Skills: Ability to think quickly and resolve issues that may arise with passengers or luggage.- Team Player Attitude: Being willing to work with others in a fast-paced environment is essential for ensuring efficiency.- Attention to Detail: You must be meticulous in checking documentation and baggage to avoid errors.A passion for customer service combined with a willingness to learn will be key to your success in this role.

We are looking for dedicated Airport Staff to join our team in Raipur. The ideal candidate will be responsible for various tasks that ensure the smooth operation of the airport and enhance the travel experience for passengers.Key Responsibilities:- Passenger Assistance: Help travelers with check-in procedures, baggage handling, and answering queries to ensure a pleasant experience.- Security Checks: Conduct security screening of passengers and their luggage, adhering to safety regulations to maintain a secure environment.- Coordination with Airlines: Collaborate with airlines to facilitate boarding calls and manage flight schedules, ensuring timely departures and arrivals.- Customer Service: Address passenger complaints and concerns professionally, providing solutions and assistance as needed.- Maintenance of Cleanliness: Ensure the cleanliness and orderliness of terminals and waiting areas to create a welcoming atmosphere for travelers.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a willingness to learn. Strong communication skills are essential for effective interaction with passengers and colleagues. You should be able to work in a fast-paced environment and handle stressful situations calmly. A commitment to safety and attention to detail is important for maintaining airport security. Being a team player and demonstrating a positive attitude will help ensure excellent service to all airport visitors. Experience in a customer service role is a plus, but not mandatory for this entry-level position.