The Store Manager is a key figure in ensuring the overall success and efficiency of the store. The ideal candidate should have prior experience in retail or jewellery sales, or have worked in a shop-in-charge position.
Key Responsibilities:
€¢ Supervise daily store operations to ensure smooth and efficient functioning.
€¢ Lead, train, and motivate the sales team to consistently meet and exceed targets.
€¢ Deliver excellent customer service and ensure high levels of customer satisfaction.
€¢ Manage inventory, oversee stock replenishment, and minimize product loss or shrinkage.
€¢ Collaborate with departments like marketing and accounts for store-related initiatives.
€¢ Generate sales reports and support the development of strategies to boost sales and store performance.
€¢ Handle customer complaints or escalations promptly and effectively.
€¢ Ensure the store adheres to all company policies and operational procedures.