Customer Care Job Vacancies in Hadapsar

Job Description:1. He should interact with the internal design team.2. He should persuade the clients that a product or service best satisfies their needs in terms of quality, price and delivery.3. Should provide Pre-sales technical assistance and product education and after sales support services.4. Achieving regular sales targets and coordinating sales projects.5. Supporting marketing activities by attending trade shows, conferences and other marketing events.6. Mandatory Experience: Material handling industry.7. Understanding the current business model, and future plans of the prospect, point by point as per the given formats.

R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.

We, at Pric Technology Private Limited , are seeking a passionate and technically adapted individual to join our team as a Creator Success Associate. In this role, you will play a pivotal role in providing technical support, handling queries, marketing support and ensuring the success and satisfaction of our creators.At Pric Technology Private Limited , our mission is to empower creators by providing them with innovative tools and resources to excel in the digital world. As a Creator Success Associate, you will play a crucial role in our team, contributing to our day-to-day efforts and driving the growth of our creator network. This job will provide you with hands-on experience in creator acquisition within the fast-paced startup ecosystem, working alongside a talented and passionate team.Responsibilities:1. Serve as the main point of contact for all technical support queries from our creators.2. Addressing queries and actively participating in and contributing to all relevant WhatsApp groups, fostering a sense of community among our creators.3. Collaborate with creators to understand their goals and challenges.4. Provide marketing support to creators, assisting with the creation of graphics and promotional materials.5. Facilitate broadcasting, ensuring creators are equipped with the necessary tools and resources for effective broadcasts.

Job Openings for 20 Telecaller Jobs for Freshers in Hadapsar, Pune, Saswad Road, Pune, FixedSalary8k+incentives, Language - English, Marathi,Hindi, Gujrati, Odia (Oriya), Bengali, Kannada, Tamil, Telugu. good communication skills, Attention to detail, Problem-solving, Honesty, Customer service, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.Com with Good knowledge in outbound calling, Voice Support, BPO Call Center, good communication skills, Attention to detail, Problem-solving, Honesty ,Customer service etc.

Key responsibilities:1. Assist international patients in meeting doctors at OPD, undergoing diagnostics at hospitals, and getting a sim card and a suitable service apartment2. Assist international patients in getting admitted to hospitals and getting discharged3. Coordinate the international patient's activities in India from arrival in India to the day of the flight back

Inbound Calls II Customer Service II Problem Solving Manage Incoming Calls And Customer Service Inquiries Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

HR Recruitment for Computer/Data Entry Operator/MIS Executive:-Basic Typing speedBasic Computer KnowledgeFresher and Experience Both can ApplyNon target Based WorkRequired Candidate profile:-* Good communication skill require* Required Age 18 to 30 Years* Full Time* Sunday Fix Off* Freshers Welcome

Hiring for 5 Telesale Executive Jobs in Hadapsar Pune,Magarpatta Pune for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Selling Skills etc.

( for Heavy Commercial & Passenger Vehicle Spare Parts Service Center ) Qualification:- BE MechanicalExperience : Minimum 8 years Skills :- Team Handling ( 50 employees ) Good Computer Knowledge ( Email , MS excel , Word , Internet etc) Strong Technical Knowledge strong communication skillsJD : Oversee operations in an auto service unit to ensure compliance with quality standards Contact clients and convince them to bring failed parts to our unit for repairs Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs Conduct price negotiations with clients to reach a favorable bargain for both management and client Oversee the hiring and training of an effective auto service team Maintain accurate record of all accounts and relevant financial information Monitor inventory to regulate and ensure availability of required vehicle parts Ensure automotive service staff comply with environmental laws and regulations Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department Listen to client complaints and assist in addressing their issues and resolving challenges Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws Assign and schedule work duties to auto service staff according to their skills Follow up customers to obtain feedback and ensure they are satisfied with received service Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.Salary as per Company Std.Regards Heritage Exports Maini Tower, Survey No 61, Pune Satara Road, Next To Gujarwadi Phata, Pune Satara Road, Pune, Maharashtra 411046

Relationship Manager for AIRTEL Two wheeler is compulsory Grad. Is must To handle the Corporate client for the same To solve the queries To manage the relationship between the clients and the company

we are urgently hiring for smart and good Customer Service Associate. Outbound US and UK ProcessGood salary packagesPick and Drop for female candidates

Hiring for 6 Customer Care Executive Jobs in Hadapsar, Pune,Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive, with minimum 2 Years Experience,Required Educational Qualification is : B.C.A, B.B.A, B.Com, M.B.A/PGDM with Good knowledge in Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive etc.Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.Analyzing and reporting customer data to devise new strategies or update the existing onesCommunicating with them through various omnichannel channels, including email, social media, phone or SMSMaking appointments that fit into the schedule of the client and the customer.Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.Assisting them if they are facing a problem and troubleshooting it.Ensuring the customer has a positive experience with the company.Fostering a healthy relationship between the client and the customer.Overseeing timely delivery and payment of sales orders.Handling all Voice and Non-Voice Processes

Back Office Executive DutiesPrevious work experience as an Office Executive.Excellent organisational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.Bachelors degree in Business Administration or similar field.Back Office Executive RequirementsPerform market research.Gather and process research data.Perform basic admin duties including printing, sending emails, and ordering office supplies.Assist and coordinate with the sales team.Assist the Front Office team.Help with inventory control.Organise staff meetings and updating calendars.Process company receipts, invoices, and bills.Support management.Previous work experience as an Office Executive.Excellent organisational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.Bachelors degree in Business Administration or similar field.

Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Run the team Take quick and responsible calls. manage the team and support the team Run the show start to end with full responsibility.

Minimum office attendance should be 95%2 Candidate is responsible for NPS score target as per RIPLChecking and monitoring the cleanliness housekeeping in all reception area/CustomerLounge4 Greeting to all reported customers, guiding them to wait if service advisor are busy.s Maintaining the Service Tracker at vehicle reception of reported customer6 Preparations of repair order bunch/ICM consultations7 My Renault Download in customer mobile; Penetration target-35%8 Collect Instant feedback & punch in DMS and IFC tab and take customer lounge feed back9 Repair Order verifications10 Additional SDR data calling11 Sharing of reports12 Maintaining the KPI's as per the Care 2.0 target for IFC,MYR