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Customer Care Job Vacancies in Delhi Cantt

Customer Support Executive

Fingravy Technology Pvt. Ltd.

  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Cantt Delhi
Communication Skills Sales Collection Travel Sales Customer Care Executive
Roles and Responsibilities: Candidate will be entitled with Online Leads of Interested customers. Candidate will have to make call to Interested customers Explain the product details/offers/benefits to the customers Convert interested customers into sale & guide to make online payment or visit Greet customers in a courteous, friendly, and professional manner using agreed uponprocedures Clarify customer requirements; probe for and confirm understanding ofrequirements or problem. Conduct needs-based selling by using non-scripted probing techniques to determinecustomer needs and to offer the most appropriate product or service to address theirneeds.Candidate Profile: Any Graduate / Under-Graduate / drop out / pursuing Bachelors. BE/Btech withexperience are also eligible Excellent verbal and written communication skills. Flexible with 24/7 Environment.Experience Required:18 months minimum (Sales / Collection / Travel Sales)Maximum Age:30 YearsCompanies Preferred:Ongo Capital, IGT, TP, Barkleys (Collection process), Fare Portal, Converges, AmericanExpress, AT&TSalary:INR 2,50,000 - 3,60,000 P.A.+ Unlimited IncentivesShift Timings:UK Shift: Monday to Saturday, 9 AM - 6 PMUS Shift: 5 days working, sunday fixed off and one rotational off. 6 PM - 3 AM OR 7 PM - 4 AMAbout Company:We, KRM Ayurveda PVT. LTD. is located in the capital of India, Delhi. We are proud promotersof Ayurveda The Science of Life. We have our patient base globally. We are providingmedication and treatment for different types of Disease.Company Info:Address: A-16 GT Karnal Road Industrial Area, GT Karnal Rd, Industrial Area,
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Customer Care Customer Support Voice Process Technical Services Technical Support Technical Helpdesk Work From Home
Needed Staff Members Profile- Technical support executive Location- pan india.Available to join from 16th of the August . Totally Work from home. 5 Days a week work. Saturday would be half day, work till 2 pm only. Sunday is holiday. Monday to friday work timing 10 am to 6pm. with starting minimum Fixed salary of 17,000per month + Mobile allowances.Need to take inbound Calls of the customer who are facing problem in account opening. Need to solve their Problems and make them complete their account opening successfully.No target based work.Need to have a small training from the contact person given below and He/she will Select according to Their Observations. Only 50 vacancies
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KYC Executive

Adken Global private limited company

Tally KYC Audit KYC Executive KYC Analyst Customer Care Executive
We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call. Job Responsibilities:1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that customer's Issues are attended and all of their concerns are resolved immediately.Job Types: Full-time, Fresher, Walk-In
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Customer Associate Customer Care Incharge Customer Care Executive Customer Support Voice Process Inbound Voice Process
Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor
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Telecaller Customer Associate Customer Care Consultant Inbound Customer Service Inbound Voice Process Customer Care Executive
Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor
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Service Desk Customer Care Customer Service
TREKYAARI IS HIRING FOR THE PROFILE OF CUSTOMER CARE EXECUTIVE FOR PALAM BRANCH, DELHI8000 K TO 15000 K PER MONTH IN HAND SALARY+INCENTIVE ALSOQUALIFICATION-12TH PASS/BOTH FRESHERENGLISH SPEAKING CANDIDATES MUST APPLYONLY INTERESTED CANDIDATES APPLYUNDERGRADUATE AND GRADUATE FRESHERS AND EXPERIENCED APPLYIF INTERESTED SEND RESUME ON 8506808100
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Customer Care Associate
Job Description:We are just starting operations and are seeking a dynamic and customer-oriented Customer Care Executive to join our team. This role is ideal for someone who is passionate about helping consumers, enjoys communicating with people, and thrives in a fast-paced environment. The ideal candidate will manage customer interactions, resolve queries, handle logistics, and ensure seamless parcel shipments.Key Responsibilities:Customer Support: Respond to customer queries via calls, emails, and chats with professionalism and empathy.Logistics Coordination: Handle packaging, marking, and dispatching of parcels to customers.Issue Resolution: Address customer complaints and ensure prompt resolutions to enhance satisfaction.Learn and Adapt: Stay updated with product knowledge, company policies, and logistics processes to provide accurate information.Feedback Management: Record and relay customer feedback to help improve our products and services.Key Requirements:Language Proficiency: Strong command of English (written and spoken).Tech-Savvy: Comfortable using basic computer applications (e.g., MS Office, Email, CRM tools).Logistics Knowledge: Basic understanding of courier and shipment processes (training will be provided).Interpersonal Skills: Strong communication and problem-solving skills with a customer-first mindset.Adaptability: Willingness to learn and grow with the company.Qualifications:Freshers or candidates with 1-2 years of experience in customer care or logistics.A high school diploma or bachelors degree preferred.Prior experience in e-commerce, D2C, or home dcor brands is a plus but not mandatory.
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Customer Relationship Customer Service Customer Handling Customer Support
As a Customer Support cum Telecalling Executive at A R Buildwel, you will play a pivotal role in ensuring exceptional customer experiences. Your primary responsibility is to engage with clients, address their inquiries, and contribute to business growth through effective communication skill.Key Responsibilities:Customer Interaction:Phone Etiquette: Answer phone calls professionally, providing accurate information about our products and services.Inquiry Management: Process inquiries, fix visits, and prompt reply to customer queries.Complaint Resolution: Address customer complaints, ensuring timely resolution.Record Keeping: Maintain detailed records of interactions, including complaints, inquiries, and comments.Sales Support:Product Knowledge: Familiarize yourself with our offerings to effectively assist customers. Plan, ensure and accompany customers to site.Lead Conversion: Collaborate with the sales team to convert leads into paying clients.CRM Utilization: Leverage CRM software to manage customer data and track interactions.Follow-Up: Ensure timely follow-up with potential clients.Team Collaboration:Team Supervision: Oversee a team of customer service representatives.Administrative Support: Assist other team members as needed.Trend Identification: Analyze customer records to identify trends and opportunities.Qualifications and Skills:Fluency in English: Excellent verbal and written communication skills.Computer Proficiency: Comfortable with standard office software (MS Office).Digital Marketing Skills: Have good Digital Marketing skillsCRM Knowledge: Familiarity with CRM software .Fast Learner: Adapt quickly to new processes and tools.Passion for Sales: Driven by achieving sales targets.Presentation Skills: Ability to deliver attractive presentations.Soft Skills:Patience: Handle customer inquiries with empathy and patience.Adaptability: Thrive in a dynamic environment.Empathy: Understand and address customer needs effectively.
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Customer Support Desktop Support Customer Service Technical Services Customer Relationship Good Communication Outbound Calling Outbound Sales Customer Calling Internal Communication English Language Inbound Voice Process Inbound Process Inbound Voice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Naraina Delhi
Basic Computers Good Communication
We are looking for a motivated Customer Care Executive to join our team in Naraina, Delhi. This is a full-time, work-from-home position suitable for candidates with 0 to 1 year of experience and a minimum education of 12th pass. As a Customer Care Executive, you will be the first point of contact for our clients, ensuring they receive excellent support and assistance. Your role will involve addressing customer inquiries, resolving issues, and providing information about products and services.Key Responsibilities:- Respond to Customer Queries: You will interact with customers via phone, email, or chat, providing timely and accurate information to address their questions or concerns.- Resolve Issues: You will troubleshoot customer problems, finding effective solutions to ensure a positive customer experience.- Maintain Customer Records: You will document customer interactions and keep records up to date, ensuring accurate tracking of inquiries and resolutions.- Offer Product Information: You will educate customers about our products and services, helping them make informed decisions.Required Skills and Expectations:Candidates should have strong communication skills in both spoken and written forms, enabling effective interaction with customers. A basic understanding of computer use and familiarity with customer service tools is essential. You should demonstrate a patient and empathetic attitude towards customers while being able to work independently in a remote setting. Good time management skills and the ability to handle multiple tasks are also important for this role.
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