Hiring For 12th Pass Freshers - Customer Care Executive

We are looking for a motivated Customer Care Executive to join our team in Naraina, Delhi. This is a full-time, work-from-home position suitable for candidates with 0 to 1 year of experience and a minimum education of 12th pass.

As a Customer Care Executive, you will be the first point of contact for our clients, ensuring they receive excellent support and assistance. Your role will involve addressing customer inquiries, resolving issues, and providing information about products and services.

Key Responsibilities:

- Respond to Customer Queries: You will interact with customers via phone, email, or chat, providing timely and accurate information to address their questions or concerns.

- Resolve Issues: You will troubleshoot customer problems, finding effective solutions to ensure a positive customer experience.

- Maintain Customer Records: You will document customer interactions and keep records up to date, ensuring accurate tracking of inquiries and resolutions.

- Offer Product Information: You will educate customers about our products and services, helping them make informed decisions.

Required Skills and Expectations:

Candidates should have strong communication skills in both spoken and written forms, enabling effective interaction with customers. A basic understanding of computer use and familiarity with customer service tools is essential. You should demonstrate a patient and empathetic attitude towards customers while being able to work independently in a remote setting. Good time management skills and the ability to handle multiple tasks are also important for this role.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home