Customer Care Executive Graduate Jobs in Thane

Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.

Position Title: Customer Support ExecutiveWork Location: Thane, Maharashtra, IndiaWork Schedule: Monday to Saturday, 9 AM 6 PMQualifications-Graduate in any healthcare domain (preferred)-Language proficiency: Good English communication and technically sound-Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Excellent communication and interpersonal skills-Ability to multi-task, prioritize, and manage time effectivelyJob Summary/Description- We are looking for a dedicated and customer-focused Service Executive with relevant healthcare experience to join our support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Responsibilities/Duties-Respond promptly to customer queries via phone, email, or chat-Provide accurate, valid, and complete information using the right methods/tools-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution-Maintain records of customer interactions, process customer accounts, and file documents-Coordinate with internal departments to resolve customer issues-Follow communication procedures, guidelines, and policies-Identify and assess customers needs to achieve satisfaction-Create weekly dashboard for customer complaints, issues, and resolutions

Back Office Executive Investment OfficeJob Summary:The Back Office Executive ensures smooth and compliant non-client-facing operations in the investment office. This includes transaction processing, data management, reconciliation, and regulatory reporting, supporting the front office in achieving operational and financial goals.Key Responsibilities:Transaction Processing: Execute and settle trades; resolve discrepancies.Data Management: Maintain accurate records of portfolios and transactions.Compliance & Reporting: Ensure regulatory compliance and submit required reports.Reconciliation: Reconcile cash, trades, and securities regularly.Front Office Support: Assist with proposals, data, and coordination.Risk Management: Identify and mitigate operational risks.Client Communication: Prepare reports and handle administrative queries.Technology Support: Maintain systems and liaise with IT for issues.Document Management: Ensure organized, compliant records and confidentiality.Admin Duties: Manage calendars, meetings, and assist with projects.Qualifications:Bachelors in Finance, Business, or related fieldExperience in back office or financial operationsKnowledge of markets, regulations, and MS Office (Excel proficiency a must)Key Competencies:Accuracy and attention to detailStrong problem-solving and multitasking skillsIntegrity, discretion, and team collaboration

We are looking for a young, energetic, and results-oriented Sales & Marketing Executive to join our team for a prestigious construction project. The ideal candidate will be a proactive and driven individual with a passion for selling flats, shops, and office spaces. You will play a key role in driving sales and creating strong marketing strategies to attract potential buyers.

We are Hiring for Multiple banking Process Sales - Outbound Salary : Upto 16,500/- In handCustomer Service - Inbound Salary : Upto 18,000/- In handMin HSC/Graduate Fresher and Experience can also applySalary Depends on your Interview RegardsThe InventorXI Technologies

Maintain Client database Coordination with shipping lines for vessel schedule as per the shipper stuffing plan To coordinate with shipping lines & clients for SI Filing, VGM & B/L drafts & documentation. Preparation of Weekly / monthly reports Calling new / existing clients if requiredPl do not call only send your CV on whatsApp no. +91 8097522151If your profile is shortlisted; you will get a call from office.

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

free service call and take free consulting for bpo jobs

1. Make outbound calls to potential customers to promote Tally software products and services.2. Generate leads and set up appointments for the sales team.3. Explain the features and benefits of Tally software to potential customers.4. Handle customer inquiries and provide information about Tally products and services.5. Follow up with potential customers who have shown interest in Tally software.6. Maintain a database of customer information and interactions.7. Meet weekly or monthly targets for lead generation and conversion.

see all jobs onhttps://sites.google.com/view/lsc-staffing-consultancy/homeVery Urgent All types of Jobs Executive level to Directer Level in IT and ITES Industries.BPO inbound, Blended, MIS, Accountant, TL, QA AM, OPS Manager Jobs in Thane, Pune Mumbai and Navi Mumbai, Banglore, Hyderabad, Chennai.Salary- 12k to 40k for ExecutiveTL to Director Levei- Salary 3.6lakh to 20lakhExperience/ fresher for bpoHSC/GraduateGood /average English or for Telugu, Tamil, Malayalam, Kannada, Hindi, English in Babgalore, Hyderabad, over all Mumbai.Day Shift for femaleday or 24/7 shift for maleProcess - BFSI, ITES, IT, Back-end, Work from Home only in Mumbai and Hyderabad.Mumbai/Thane - Metropolis Lab, Back office, MIS, BPO TL CSR Manager, Dialer Executive, IT Consultant, JAVA, PHP, Phone Banking Calling officer.BPO Companies- TL, QA, AM, Director, QTL, Quality Manager.Many Jobs HR Recruiter, Team Leader, AM HR.Accountant job in Malad Mumbai, Thane.HR Dinkarcall on 7507798844/7718840688 or send CV on-Lscglobaljobs@gmail.com

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

Providing BPO jobs Domestic and International process Freshers and experienced both can apply

*Job Title:* Customer Service Representative*Description:*Help customers with questions, solve issues, and make sure they're happy. Great communication skills needed. Join us in providing top-notch service!

process: Customer serviceDomesticLocation: ThaneQualifications: HSC/GraduateExperience: minimum 6 monthsSalary: upto 18kShift: day rotational shiftsWeek off: 1 rotational offprocess: Lead GenerationDomesticLocation: ThaneQualifications: HSC/GraduateExperience: minimum 6 monthsSalary: upto 24KShift: day rotational shiftsWeek off: 1 rotational offFor more information Kajal HR

We are Looking for Customer Service Executive.followup of Business 2.manage Calls & Emails in Timely Manner3. Identify Vendors Needs, Clarify Information, and Provide Solution4. Language: English, Hindi , Marathi

We have vacant of 10 Customer Care Executive Jobs in Thane, for Freshers Educational Qualification : Higher Secondary,B.Com Skill Customer Relationship, Customer Care, Customer Support, Customer Management etc.

Job description Maintain Client database Coordination with shipping lines for vessel schedule as per the shipper stuffing plan To coordinate with shipping lines & clients for SI Filing, VGM & B/L drafts & documentation. Preparation of Weekly / monthly reports Calling new / existing clients Desired Candidate Profile: Must have at least 6months experience Good communication skills Proficiency in written & spoken English Should have good email drafting skillsOnly female candidates preferred as we have other female team members.Pl do not call only send your CV on whatsApp noIf your profile is shortlisted; you will get a call from office.

Job description Calling new / existing clients (Lead Generation) Maintain Client database Coordination with shipping lines for vessel schedule as per the shipper stuffing plan To coordinate with shipping lines & clients for SI Filing, VGM & B/L drafts & documentation. Preparation of Weekly / monthly reportsDesired Candidate Profile: Must have at least 6months experience Good communication skills Proficiency in written & spoken EnglishPl do not call only send your CV on whatsApp noIf your profile is shortlisted; you will get a call from office.

Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

Company Name: EurekaLocation: Majiwada ThaneGood comms + Fresher/ exp both are ok. Pure Customer Service Solve QueriesQualification:- 12th Mandatory./Graduate can also applySalary: 12k to 20K Take Home Salary (Salary Depend on your interview).No of opening: 400Address: Eureka outsourcing solutions, 5flr, bigbazar building, Nr. Goenka international school,Kapurbavdi junction,Thane west.

Vodafone ( Email & Inbound)- Good communication- Gradute + 1 yr experience mandatory Salary:-17000 in hand22000 CTCShift timing:-Between 7.00am to 12.00amAny 9 hrs rotational shiftThane Locationcall me HR ARCHANA 9867302177

Hiring for Inbound Process Reliance Retail- Customer Care ExecutiveHiring for Inbound ProcessReliance Retail*Graduate freshers can apply*Good English Communication is mustROTATIONAL SHIFTS*8.30 to 5.30*9.30 to 6.30 *10.30 to 7.30*11.30 to 8.30Day Rotational shift1 Rotational week offSalary 20 ctc16 inhandCentralized pick up and drop facility from Thane station..For more Information Contact Me HR Kavya : 9987338450

Customer Support Voice Email Chat Process Thane Location Social Media Process *( Voice / Email / Chat )Blended process (Voice/email/chat)Graduate + 1 year exp Excellent communication1 Rotational offDay shift ( 7am - 12 am ) any 9 hrs shift (For boys)Day Shift (7am - 9pm) Any 9 hrs of day (For girls )Salary - 17 k to 18k 21 ctc to 22 ctcContact Me HR Kavya Mam : 9987338450

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.