Array ( [0] => customer-care-assistant [1] => thane ) Customer Care Assistant Jobs in Thane,Customer Service Assistant Job Vacancies in Thane Maharashtra
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Customer Care Assistant Job Vacancies in Thane

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Hiring For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kalwa Thane
Customer Relationship Customer Management Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.
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Customer Care Executive - Import (Only Females)

Edens Staffing Services

  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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Hiring For 10th Pass Freshers - Parking Assistant

Secure Parking Solutions Pvt Ltd

  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Thane West
Parking Regulations Physical Stamina Vehicle Guidance Customer Service Cash Handling Traffic Control
Job Title: Parking WardenJob Summary:The Parking Warden is responsible for monitoring parking areas, ensuring compliance with parking rules, and maintaining smooth vehicle movement. The role involves enforcing parking regulations, assisting customers, and supporting overall site operations.Key Responsibilities:Monitor parking areas to ensure proper vehicle parking and traffic flowEnforce parking rules and regulations as per site guidelinesIssue warnings or report violations such as illegal parking or misuse of spaceGuide drivers to available parking slotsAssist customers with parking-related queries and directionsCoordinate with security and operations team for smooth functioningMaintain discipline and order in parking premisesReport any incidents, damages, or suspicious activities immediatelyEligibility Criteria:Minimum education: 10th pass or aboveBasic communication and interpersonal skillsAlertness and observation skillsKnowledge of parking rules and safety practicesRotational shifts including weekends and holidaysReporting To:Supervisor / Site Manager
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Freshers & Experience || Full Time || Customer Care Executive

SNJ Consultant

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Majiwada Thane
Outbound Calling Customer Service Customer Support Customer Handling Call Center Cold Calling Customer Care Customer Communication Customer Relationship Customer Management
DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply
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Jobs by Related Category

Hiring Fresher / Customer Service Associate / 10th Pass

Vishal Enterprises

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Thane West
Customer Care Cons Customer Relationship Domestic BPO
Looking for freshers and experience candidate for call center jobs. Call asap
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Hiring Freshers || Customer Support Executive

Brownroof Consulting OPC Private Limited

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO BPO Voice Telephone Handling Cold Calling Good Communication Skills
- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.
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International Customer Care Executive

Brownroof Consulting Services

  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Thane West
BPO Customer Service International BPO Outbound Process Active Listening
We are hiring for a First-Party Collections Process (C1B) for a renowned US bank. The role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. This is an on-site role based in Thane, offering excellent earning opportunities through unlimited incentives and a stable career in banking collections.You will interact with US customers, follow pre-defined scripts and compliance guidelines, update account details accurately, and work toward achieving collection targets while maintaining high call quality standards. The process is supported by structured training, ongoing coaching, and performance-based growth opportunities.ResponsibilitiesMake outbound calls to US customers regarding overdue payments.Understand customer situations and offer suitable payment solutions.Follow all compliance, quality, and security guidelines of the banking process.Maintain professionalism, empathy, and clarity during every interaction.Document call outcomes and update customer account information accurately.Meet monthly collection targets and call performance metrics.Handle customer objections and queries confidently and politely.Participate in training, coaching, and performance improvement sessions.Collaborate with team leaders to improve productivity and call quality.RequirementsEducation: SSC or HSC (minimum qualification).Experience:Minimum 6 months of international BPO experience (voice process preferredCandidates with prior collections experience will be given preference.Excellent verbal communication skills in EnglishComfortable working in US shift timings.Willing to work from the Thane office (on-site role).Able to work with rotational week-offs (two week-offs per week).Strong customer-handling skills, patience, and ability to manage difficult conversations.Basic computer navigation skills and the ability to update information accurately.BenefitsUnlimited incentives based on performance, offering high earning potential.Training incentives up to 10,000 during the learning period.Company-provided transport facilities centralized pick-up and drop service.Opportunity to work for a renowned US banking process, ensuring long-term stability.Structured training and continuous coaching for skill enhancement.Growth opportunities within the collections and banking domain.Supportive work environment with experienced team leaders and operations managers.Medical and employee benefits as per company policy.
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Telephonic For Customer Service Associate Jobs (Freshers)

Epicenter Technology

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bhayandar Thane
Domestic BPO Customer Care Cons Customer Relationship International BPO BPO
US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)Shift Time - 5:30 PM to 10 AM (Rotational night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - SSC /HSC fresher and Experience (BPO and non BPO) both can apply
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Jobs by Popular Location

Customer Care Executive (Freshers) Mumbai

Conneqt Business Solutions

Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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Hiring Freshers || Customer Care Executive

NPM Recruitemnt

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane West
Customer Service Customer Support Customer Handling Customer Management International BPO Customer Care Customer Relationship Sales
Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Openings For Customer Service Representative || Freshers & Experienced

esource global solutions

Tele Caller Customer Care Representative Calling Call Center Domestic BPO BPO Voice Non Voice BPO Sales
Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276
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Hiring For Customer Support Executive

WHR Global Consulting

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Thane
Customer Relationship Customer Support BPO Voice Telephone Handling Good Communication Skills Healthcare Chat Support Customer Service Customer Care
Position Title: Customer Support ExecutiveWork Location: Thane, Maharashtra, IndiaWork Schedule: Monday to Saturday, 9 AM 6 PMQualifications-Graduate in any healthcare domain (preferred)-Language proficiency: Good English communication and technically sound-Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Excellent communication and interpersonal skills-Ability to multi-task, prioritize, and manage time effectivelyJob Summary/Description- We are looking for a dedicated and customer-focused Service Executive with relevant healthcare experience to join our support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Responsibilities/Duties-Respond promptly to customer queries via phone, email, or chat-Provide accurate, valid, and complete information using the right methods/tools-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution-Maintain records of customer interactions, process customer accounts, and file documents-Coordinate with internal departments to resolve customer issues-Follow communication procedures, guidelines, and policies-Identify and assess customers needs to achieve satisfaction-Create weekly dashboard for customer complaints, issues, and resolutions
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Restaurant Consultant

Talisman HR Solution

Hotel Restaurant Restaurant Service Quick Service Restaurant QSR Customer Care Good Communication Burger Pizza Food Hotel Fodd Serving Kitchen Cleaning Order Taking
As a Restaurant Consultant, your responsibilities will include providing expert advice and guidance to restaurant owners and managers to improve their operations and profitability. You will be required to analyze their current processes, menu offerings, customer service, and financial performance to identify areas for improvement.Key skills for this role include a strong background in Hotel Restaurant and Quick Service Restaurant (QSR) management, as well as a deep understanding of restaurant service and customer care. You should have excellent communication skills to effectively communicate your recommendations to clients.
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Customer Service Representative Fresher

Npm Recruiter

Communication Customer Relationship Customer Service Customer Support Voice Process
Hiring Freshers for Multiple BPO Roles in Mumbai & Navi Mumbai!We are hiring enthusiastic and motivated freshers for various voice and non-voice processes across top BPO companies in Mumbai & Navi Mumbai. If you're looking to kickstart your career in sales or customer service, this is the opportunity for you! Job Locations & Companies: Finmech [BPO Company] Majivada, Thane (Mumbai)Available Sales Processes:IDFC Bank Sales ProcessKotak Bank Sales ProcessChola Finance Sales ProcessRGI (Reliance General Insurance) Sales ProcessUpstox Investment Banking (IB) Process One Point One [BPO Company] Turbhe, Navi MumbaiAvailable Processes:SBI Renewal ProcessJFL (Dominos) Customer SupportGynoveda Inbound Customer Support Athena BPO Andheri East, MumbaiOpenings across inbound/outbound voice processes Salary:13,000 & Above (Based on Interview & Process)Incentives: Attractive performance-based incentives for sales roles Eligibility:Freshers welcome No prior experience requiredMinimum Qualification: 12th Pass / GraduateGood communication skills in Hindi and/or EnglishWillingness to work in voice-based processes (Sales/Customer Service) Shift Timing:Day Shifts / Rotational Shifts (depending on process) Hiring Process:Telephonic InterviewFace-to-Face Interview (Location specific) Why Apply?Start your BPO career with trusted companiesTraining providedCareer growth opportunitiesFriendly workenvironment
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Hiring Fresher - Customer Service Representative - Thane

Abhisha Financial Solutions

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Thane West
Customer Relationship Outbound Calling Customer Service Voice Process Inbound Customer Calling
Bpo job placement at thane west customer care inbound and outbound both prefer, if fresher also we will consider , experience apart from call center will also prefer after interview we will decide
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Walk-Ins Interview Looking For Customer Care Executive

iCan BPO

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Relationship Customer Care Customer Service Customer Management Customer Communication Cold Calling Outbound Calling Customer Support Customer Handling International BPO
We are currently hiring enthusiastic and skilled individuals for our International Customer Service Process. If youre looking to work in a dynamic environment with excellent growth opportunities, wed love to meet you!Requirements:Minimum 6 months of experience in international customer serviceExcellent communication skills in EnglishComfortable working night shiftsMinimum qualification: HSC (12th Pass)Age: 18 to 38 yearsSalary:Up to 30,000 per month (Based on experience and interview performance)Why Join Us?Growth-oriented work cultureProfessional work environmentCompetitive salaryExcellent learning opportunities
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Interview For Customer Service Representative || Higher Secondary - Freshers

True Hire consulting

International Voice Domestic BPO Voice Process Outbound Sales Customer Retention Outbound Calling Customer Service Inbound Process
Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.
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Job Opportunity | Customer Service Executive | Thane,Mumbai

Acumen Recruitment Solutions

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Thane
Customer Care Customer Relationship Problem Solving
Designation: Customer Service ExecutiveDepartment: HealthcareRequired Work experience: Minimum 1 yearJob location ThaneRoles and Responsibilities Conducting outbound calls to prospects and existing customers to promote products/services.Handling customer inquiries via toll-free, giving prompt answers to customer questions.Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.Skill Set (Technical and Soft skills) Good communication skills in English and Hindi, both verbal and written. Regional language speaking is an added advantageExpected Educational Qualification: HSC or aboveKindly share the below details to proceed with the application.- Updated CV- Total Experience- Current CTC- Expected CTC- Notice Period- Current LocationContact: poonamp@acumenrecruitments.comKindly consider referring / forwarding these requirements to others
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Opening For Customer Care Executive

Hexaware BPS

Customer Service International BPO BPO Voice Domestic BPO International BPO Voice Process Good Communication Skills Inbound Process
Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.
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Opening For Sales Coordinator (Female)

SSV HR Services

Excellent Communication Customer Services Problem Solving Customer Care Customer Support Desktop Support Coordination Skills Payment Followup Order Processing Sales Administration Microsoft Office Service Desk
Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.
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Customer Service Representative

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane
Microsoft Office Communication Skills Customer Care Customer Support Customer Service Walk in
Job Openings for 50 Customer Service Representative Jobs for Freshers in Thane, Maharashtra, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Support etc.
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Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Relationship Customer Care Customer Support Customer Management Customer Service Walk in
Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.
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Customer Care Executive (1-7 Years) - Female Candidates Required

Edens Staffing Services

Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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Customer Care Executive Fresher

NPM Recruitemnt

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane
Customer Care Customer Support Customer Service Customer Management Customer Handling Customer Relationship International BPO Customer Communication Outbound Calling Cold Calling Call Center
Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.
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