Customer Care Executive Graduate Experience Jobs in Thane

Position Title: Customer Support ExecutiveWork Location: Thane, Maharashtra, IndiaWork Schedule: Monday to Saturday, 9 AM 6 PMQualifications-Graduate in any healthcare domain (preferred)-Language proficiency: Good English communication and technically sound-Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Excellent communication and interpersonal skills-Ability to multi-task, prioritize, and manage time effectivelyJob Summary/Description- We are looking for a dedicated and customer-focused Service Executive with relevant healthcare experience to join our support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Responsibilities/Duties-Respond promptly to customer queries via phone, email, or chat-Provide accurate, valid, and complete information using the right methods/tools-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution-Maintain records of customer interactions, process customer accounts, and file documents-Coordinate with internal departments to resolve customer issues-Follow communication procedures, guidelines, and policies-Identify and assess customers needs to achieve satisfaction-Create weekly dashboard for customer complaints, issues, and resolutions

We are looking for a young, energetic, and results-oriented Sales & Marketing Executive to join our team for a prestigious construction project. The ideal candidate will be a proactive and driven individual with a passion for selling flats, shops, and office spaces. You will play a key role in driving sales and creating strong marketing strategies to attract potential buyers.

Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

Job Details :- hiring for International Voice process - Automobile Customer Service Requirement - HSC/ Graduate with mandatory 6 month experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Excellent Comms - Cluster 2 Salary English (C2/C3) - 3.36 CTC LPA Arabic (B2) - 5.0 CTC LPA French (B2) - 6.5 CTC LPA 24*7 Shifts and 2 rotational week offs One way home drop/pickup facility Transport Boundaries Kalyan - Sion GTB - Seawoods Bandra - Borivali

We have vacant of 2 Customer Care Executive Jobs in Thane West, Maharashtra,Attention to Detail., Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Attention to Detail. etc.

We have multiple openings for BPO sectors like Telecalling inbound, outbound, sales and collection HSC fresher & Minimum 6 mon exp in BPO Graduate fresher & Minimum 6 mon exp in BPO Need Good Communication skillsLocations - Thane, Airoli, Ghansoli & Malad

Greetings from Home Revise Education Pvt. Ltd.!!!We are looking for a Customer Care Executive who has a passion for working beyond the limit!!!Please find the Job Details below:Company profile: Home Revise Education Pvt. Ltd. is an Audio Visual Animated CD & Software Company for CBSE, ICSE & IGCSE which helps students to build success stories by making study easy, interesting, and enjoyable & memorable. The CD contains teachings of experts in their field who have encompassed every aspect of their respective subject in great detail. All concepts are simplified for better understanding. Animated clips and story board is used to make the learning more effective.Designation: Customer Care ExecutiveExperience: 6months -5 YrsLocation: Mumbai (Thane)Joining Period: Immediate-15 DaysFunction: Handles all customer queries in a professional manner, Gives solution to them & forward to respective department for solution and should see towards customer satisfaction.Roles and responsibilities: Attend calls from customer & understand their requirement. After understanding the customer requirement give them a solution.If solution is not sufficient through phone call, send query to Hardware Or Software Guy.Also if the customer query is about courier status them let them know & also inform to dispatch team .Coordination with respective departments depends on customer query. Handle calls on IVR System. Make sure about customer satisfaction. Quick response to customer Making report as suggested from Senior. Basic greetings skill on phone. Other tasks as assigned.Educational Qualification:HSC or Any Graduate Required Skills: Presentable & Confident & Bold Communication Skills Good Product knowledge Reporting To SeniorsShould be willing to work as a team without time limitShould have patienceService orientedNote: Prior experience in e-learn

Job Title : Customer Care Executive.Location : Kalyan.Job Overview - A CCE is responsible overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards.Education - Any Graduate, with MBA can be preferred.Skills (Technical / Computer / Soft skills etc.) - Must have excellent computer skills excel, word etc.Knowledge and Experience - Excellent Communication Skill - 3-6 yrs work experience preferable in real estate / retail industry.Responsibilities Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations) Sending Reports & Analyzing. Event Organizing. (Marketing) Events for retail Partners. (Retail Operations) Looking after fit out work of brands. (Operation) Coordinating with MEP, Security, House Keeping & Parking Team. Making Snag reports. Coordinating with Project team for Mall renovation work. Weekly meetings with the out source team members. Customer service CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner Retail relations CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement Government compliance Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances Credit control assistance CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection Retail and service provider Communication Responsible can effectively communicate with a diverse group of individuals, including property management, retail management,Records , Reports and inventory CCE need maintain track inventory, record , record day to day operations SOPS , and other administrative tasks.

Roles and Responsibility Making PSF (Post Service Feedback) and follow-up calls Capture customer experience in detail based on given parameters Understanding the DSAT and able to providing solution Ensuring customer experience by using problems-solving skill Able to handle the escalation calls Complaint Management Follow ups with Business on DSAT and ensuring closure with Satisfactory Note from customer To maintain & update all the documents and processes Preparation of Scorecard and CSAT dashboard Hands on SOM tool, NPS tool, Feedback tool (company will provide the training) Maintains overall objectivity in supporting consistent and superior customer service Identifications of cases failing to meet pre-defined SLA with the help of CSAT Preparing RCA and connecting to concerned team to take corrective measures and reduce the number of escalations To maintain Quality and to reduce data discrepancy. Ensure adherence to process SLA Perform other duties as assigned.

We are Hiring for Customer Service Executive. calling Existing Customersshare Rate/quotation in Email coordination with Customer generating New Leads

Hiring for 5 Customer Care Agent Jobs in Thane, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Secondary School, Professional Degree, B.A with Good knowledge in Microsoft Excel, MS CRM Consultant, Email Support Executive, Tele Sales Executive, Microsoft Excel, MS CRM Consultant, Email Support Executive, Tele Sales Executive etc.,

>Perform, research, prepare expansion plan and identify new area for retail Franchisee>Generation leads for Generic Aadhaar Retail Franchise, taking calls and coordination with leads who require Generic Aadhaar franchise and follow up with them from time to time.>Responsible for sales growth, generate revenue and expansion of Generic Aadhaar business.>Prepare monthly, quarterly and annual target for company franchisee.>Develop and implement effective sales strategies and suggest improvement>Regular follow up, review feedback and suggestion of existing Retail franchisee.>Ensuring timely collection of payment from Retail franchisee>Reviewing and verifying the details of Single Franchisee of Pan India as per rules and regulation criteria before appointing them.>Maintaining Goodwill of Generic Aadhaar, establish strategies that focus on promoting the brand.>Ensuring timely execution of product to Single Franchisee through Master Franchisee only and make sure Master franchisee keep necessary stock of goods.>Keeping meeting with Pan India regional heads through phone and Zoom call.

Job descriptionResponsibility :Maintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer inquiries.Handling the customer queries via email, phone calls and face-to-face.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Sending thank you mailers to walk-ins customers.Sending a welcome call and a welcome letter to the customer.Tracking and follow up for collections.Coordinating for site visits.Updating the existing customers on the on-going projects on regular basis.Responsible for all documentation, support and feedback information post sales from booking till the possession of property.Coordination for the registration of the flat.Inter- departmental coordination with legal, projects, and accounts etc. on various matters.Preparation of MIS.Arranging activities, events for the existing customers.Snagging and De- snagging of the apartments before handing over the flat to the customer.Handing over the flats to the customer.Job RequirementBachelor's degree in Business, Marketing, Communications, or related fieldStrong communication skills and should be able to deal with different types of peopleDemonstrates a positive, enthusiastic, friendly attitudeAbility to multitask, prioritize and manage time effectively.Excellent managerial and presentation skills.

ReLiva Physiotherapy is a physiotherapy specialist with a wide network of Physiotherapy clinics, outsourced physiotherapy for hospitals and home visits.We have about 40 clinics across 10 cities in India.We are looking for a customer service executive.The role and responsibilities will be:1.Answer phone calls in a more professional manner and provide information about the service as required by the customer2.Keep records of interactions with customer; keeping record of details of customer complaints, inquiries, and comments3.Follow up customers and their complaints; ensuring that customers requests are attended to accordingly.4.Providing complete information about the product to the customer.5.Solving all service related issues of the customers.6.Maintaining and updating the information of the customers regularly.7.Providing the best possible solution to the queries of the customers.

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-sets Communication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing. Task Managemento Meetings Managemento Ability to Prioritize work/task Collecting and Analyzing Data / Risk management / Critical Thinking. Printing and packaging technical knowledge will be added advantage.

Want someone who is good with communication and have minimum 6 months of telesales experienceThis role is for business development executive.

Relationship Manager Any Graduate Min 1 Year Demat sales Experience (Banking / Brooking)Job role -Direct sales Cross Selling Investment products

Responding to customer queries, complaints, and requests via phone, email. Assisting customers with product setup and resolving any technical issues they might experience. Informing customers about specialized product functionalities and features. Following up with customers to ensure that reported technical difficulties have been resolved. Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management. Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback. Analyzing customer feedback and advising management on areas of improvement. Overseeing the customer service process. Resolving customer complaints brought to your attention. Resolving the issue after co-ordinate with party and complete paper work Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment.

Vodafone ( Email & Inbound)- Good communication- Gradute + 1 yr experience mandatory Salary:-17000 in hand22000 CTCShift timing:-Between 7.00am to 12.00amAny 9 hrs rotational shiftThane Locationcall me HR ARCHANA 9867302177

Customer Support Voice Email Chat Process Thane Location Social Media Process *( Voice / Email / Chat )Blended process (Voice/email/chat)Graduate + 1 year exp Excellent communication1 Rotational offDay shift ( 7am - 12 am ) any 9 hrs shift (For boys)Day Shift (7am - 9pm) Any 9 hrs of day (For girls )Salary - 17 k to 18k 21 ctc to 22 ctcContact Me HR Kavya Mam : 9987338450

Job DescriptionGenerates sales leadsMaking outbound telephone calls.Marketing and selling the product to customers with correct information.Maintain good relationship with the client and promote the product uniqueness.Showing properties and demonstrate the features and benefits of available product.Good communication and sales capability with steep learning curveGood persuasion skills, target orientation and tactfulnessExcellent presentation and negotiation skills.Deal with all the inquiries in a professional and courteous manner on the telephone.Contributes to team effort by accomplishing related results as needed.Updating system and keeping everything digitalized on daily basisRequired Candidate profile Positive attitude & goal oriented Good Communications & convincing skills Excellent communication Skills Committed , Ambitious & Friendly Comfortable in talking with people & good listener