Customer Care Executive

Millicon Consultant Engineers Pvt. Ltd.

job title : customer care executive.

location : kalyan.

job overview -

a cce is responsible overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards.

education - any graduate, with mba can be preferred.

skills (technical / computer / soft skills etc.) - must have excellent computer skills excel, word etc.

knowledge and experience - excellent communication skill - 3-6 yrs work experience preferable in real estate / retail industry.

responsibilities

 looking after the in house retailers complaints & getting resolved from relevant department. (retail operations)

 sending reports & analyzing.

 event organizing. (marketing)

 events for retail partners. (retail operations)

 looking after fit out work of brands. (operation)

 coordinating with mep, security, house keeping & parking team.

 making snag reports.

 coordinating with project team for mall renovation work.

 weekly meetings with the out source team members.

 customer service – cce are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner

 retail  relations – cce act as the mall management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement

 government compliance  – require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances

 credit control assistance  – cce  is responsible for financial aspects of the mall which  including rent , cam , utilities collection, parking collection 

 retail and service provider communication – responsible  can effectively communicate with a diverse group of individuals, including property management, retail management,

records , reports and inventory  –cce need maintain  track inventory, record , record day to day operations sops , and other administrative tasks.

• Experience

  3 - 6 Years

• No. of Openings

  300

• Education

  B.B.A, M.B.A/PGDM, Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office