Array ( [0] => customer-care-executive [1] => mumbai ) Customer Care Executive 12th Pass Experience Jobs in Mumbai
83

Customer Care Executive 12th Pass Experience Jobs in Mumbai

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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Borivali West Mumbai
Retail Sales Executive Car Sales Car Sales Executive Automobile Sales Retail Sales Customer Handling Lead Generation Target Achievement Soft Skills Customer Support Communication Skills Sales
Selling car services to customer, upselling, convincing and calling to customers. should know basic computer skills. driving car will be preferable. 10 to 8 is the store timing. one day weekoff on weekdays only
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Customer Care Customer Support Inbound Calls BPO Voice
Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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Opening For Tele Marketing Executive

Kataria Business Insurance

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling Lead Generation Domestic BPO International BPO BPO Sales BPO Call Center Telecalling Tele Marketing CRM Customer Care Insurance Sales Insurance Mortgage Loans Home Loans Business Loan B2B Sales Sales
Kataria Business Insurance based out of Mumbai, Marine Lines has a vacancy for Executive Tele-calling.Key Responsibilities: Make outbound calls to potential clients to generate leads for Fire Insurance, Marine Insurance, Shop lifting, Shopkeeper policy, SME, Burglary insurance products. Potential clients would be the owners of Shops, manufacturing units or godowns i.e. textile traders, Electronics item shops, Computer hardware etc., Explain insurance products and services to clients clearly and convincingly. Maintain and update client databases with accurate information.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Relationship
- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.
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  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center Customer Communication
We have vacant of 10 Customer Service Executive Jobs in Bhayander, Mumbai, Experience Required : 1 Year Educational Qualification : 12th Pass, B.A, B.Com, B.Sc Skill Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, International BPO, Call Center, Customer Communication etc.
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  • 4 - 8 yrs
  • 3.3 Lac/Yr
  • Fort Mumbai
Customer Service
Front Officeknowledge of Computerlanguageenglish Hindi
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Typing Skills Basic Computer Skills Data Entry Computer Operations Back End Processing Back Office Processing Coordination Skills MS Office Word Customer Care Backend Process
A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.
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Jobs by Popular Location

  • 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Call and Resolve Queries Ensure Customer Satisfaction
Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Sales
Customer Service Executive Aglius Diagnostic ProcessJob Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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BPO Sales Customer Support Sales Inside Sales
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Customer Support BPO Sales Inside Sales
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Customer Service International BPO BPO Voice Domestic BPO International BPO Voice Process Good Communication Skills Inbound Process
Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.
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Customer Service Executive

SkillLoom Solutions

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Churchgate Mumbai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication
Customer Relation Executive (CRE) (Need fluent in English) Roles & Responsibility : To be responsible for making outbound calls on a daily basis using data provided.To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.Handling Customers & their complaintsFeedback callingsHandling AppointmentsManaging and scheduling appointments for proceduresTo convert the calls to new business leads.To achieve agreed personal and departmental targets captured from calling data provided.To inform potential clients on the companys products and services.To gather relevant School and Corporate information.To use company databases to gain potential leads.To be proactive in identifying opportunities for new business.To input and maintain guest information onto the company database.To ensure guest satisfaction at all times.Handle telephone queries.To build relationships with colleagues and clients.To deal with clients in a professional manner at all times aligned to our brand values.To ensure service is prompt, polite, and professional standards are kept.Location : Churchgate (Near Railway station)
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Customer Relationship Customer Care Customer Support Cold Calling Customer Handling Customer Management
Job Description: Customer Care ExecutivePosition Overview:A Customer Care Executive plays a pivotal role in ensuring customer satisfaction and retention. They are responsible for addressing customer inquiries, resolving complaints, and providing support across various communication channels. This role demands excellent communication skills, empathy, and problem-solving abilities to effectively assist customers and maintain positive relationships with them.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information about products, services, and company policies.Address customer concerns, complaints, and inquiries with patience and empathy. Ensure high levels of customer satisfaction through effective communication and resolution of issues.Problem Resolution:Identify and assess customers' needs to achieve timely and satisfactory solutions. Troubleshoot product or service-related problems and provide appropriate resolutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure resolution and satisfaction.Documentation and Reporting:Maintain detailed records of customer interactions, transactions, comments, and complaints. Compile reports on customer feedback, trends, and issues for management review. Utilize customer relationship management (CRM) tools to update and manage customer information effectively.Product Knowledge:Stay updated on product features, specifications, and updates. Provide product demonstrations and explanations to customers when necessary. Collaborate with other departments to address product-related concerns and improve customer experience.Cross-functional Collaboration:Collaborate with sales, marketing, and other departments to ensure a cohesive customer experience. Communicate customer feedback and insights to relevant teams for continuous improvement. Participate in train
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Outbound Calling Customer Service Customer Support Customer Handling Customer Care Customer Relationship International BPO Cold Calling Customer Communication Customer Management Call Center
Votiko Solutions: Advancing Careers, Transforming Lives! Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type: International BPO (Remote Work Opportunity) Your Journey Begins: 1. Harness your telemarketing skills: lead generation, appointment scheduling, surveys, and verification. 2. Excel in managing inbound and outbound calls, delivering customized experiences for B2B and B2C clients. 3. Create impactful customer interactions through calls, emails, and live chat. 4. Exceed targets and demonstrate your ability to work independently. Qualifications for Success: 1. Bring a solid 3-year background in international call center operations. 2. Proficient in English with outstanding communication skills. 3. Age is merely a number candidates under 40 are encouraged to apply. 4. Proven success in telemarketing and customer service roles. 5. Equipped with a laptop and reliable broadband for effective remote work. Why Choose Votiko? Your Journey Awaits: - Attractive compensation: 20,000 to 40,000/month + performance-based incentives. - Enjoy the flexibility of working from any location. - Be part of a culture that promotes satisfaction, growth, and happiness. Votiko Solutions - Where Careers Flourish, Excellence Shines! Ready to Elevate Your Career? Contact us at 8511539085 or send your resume to hr@votiko.com Embark on a journey where each call enhances your success, and every interaction adds to your professional story. Join Votiko Solutions, where the adventure is as significant as the outcome!
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International BPO Voice Process International BPO Executive International Process Outbound Calling Customer Support English Language
Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com
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Marketing Sales Telecaller Back Office Processing Back End Processing Customer Care
Enter customer and product details, Invoice Creation & Stock ManagementCreate invoices using tally, Handle day to day office activities and Maintain and update stock records.Conduct physical inventory checks and reconcile with digital records.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Lower Parel Mumbai
Excel Software Knowledge Industry Knowledge English Speaking
Customer Care ExecutiveJob Description:We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. The ideal candidate will have excellent communication skills, a strong customer focus, and the ability to handle inquiries and issues with professionalism and efficiency.Key Responsibilities:-Customer Interaction:Handle inbound and outbound calls, emails, and chat inquiries from customers, providing timely and accurate information.Issue Resolution: Address customer complaints and issues effectively, ensuring a positive experience and quick resolution.Product Knowledge: Maintain a comprehensive understanding of the company's products and services to assist customers effectively.IVR System Management:Utilize and navigate the IVR system to manage customer calls and route inquiries to the appropriate departments.Record Keeping: Document all customer interactions, including inquiries, complaints, and feedback, in the customer relationship management (CRM) system.Follow-Up: Conduct follow-ups with customers to ensure satisfaction and gather feedback on services provided.Team Collaboration: Work closely with team members and other departments to resolve complex customer issues and improve service delivery.Performance Metrics: Meet or exceed performance targets, including call handling time, resolution rates, and customer satisfaction scores.Qualifications:- Previous experience in a customer service or customer care role is preferred.- Excellent verbal and written communication skills.- Strong problem-solving abilities and a customer-oriented mindset.- Familiarity with CRM software and IVR systems is a plus.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Skills:- Strong interpersonal skills and the ability to build rapport with customers.- Patience and empathy when dealing with customer inquiries.- Attention to detail and accuracy in documentation.
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Mulund West Mumbai
Communication Negotiation Skills Customer Service Skills Product Knowledge Corporate Sales
Identify potential customers: Find new sales opportunities and potential clients Build relationships: Develop and maintain strong customer relationships Provide advice: Offer advice to customers about the features and benefits of vehicles Prepare presentations: Create and deliver sales presentations to clients Negotiate deals: Negotiate and close sales deals Stay up to date: Keep up-to-date with industry trends and competitor activities Set objectives: Establish sales objectives and create sales plans
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center
Role: Customer Service (International Voice Process)Experience: Minimum 1 year in International Voice ProcessShift: US Rotational ShiftWeek Off: Saturday & Sunday fixedJoining: Immediate
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Virar West Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Telephone Handling BPO Voice Inbound Calls Cold Calling Good Communication Skills Hindi BPO Tamil Voice Process Telugu Malayalam Kannada
HSC with minimum 2 years of experience, ORGraduate with minimum 6 months of experienceAge: 21 to 32 yearsLanguages: Tamil, Telugu, Kannada, or Malayalam speakers preferred (must be fluent in Hindi and have good English communication)Performance Incentives up to 2 Lakhs per annumShift Timings: 9:30 AM 7:00 PMWeek Off: 1 Rotational offAttractive growth opportunities in the insurance sector
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai
Sales Excutive Customer Service
Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Customer Service Executive Aglius Diagnostic ProcessJob Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Outbound Calling Customer Relationship Customer Support Customer Management Customer Handling Customer Service Customer Care International BPO Customer Communication Cold Calling Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.
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Outbound Calls Call Center Inbound Calls Tele Sales Tele Marketing Customer Care Customer Support B2B Sales BPO Voice
Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com
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Outbound Calling Voice Process International Voice Process Call Center BPO Call Center International Voice International BPO Customer Care
Votiko Solutions Private Limited - Pioneering Careers, Unleashing Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Enter the world of Votiko Solutions, an industry leader and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to fostering individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085
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Frequently Asked Question

Q1. What are the main responsibilities of a customer care executive in Mumbai?

A customer care executive working in an organization needs to answer customer inquiries, solve issues, handle customer issues, and resolve complaints. They are accountable for support with the help of calls, emails, or chats. They ensure customer satisfaction by giving highly useful solutions and maintaining professional communication.

Q2. What are the main terms of the qualification for the customer care executive jobs in Mumbai?

The majority of the positions require a high school diploma or even a bachelor's degree. It is equally important to have good communication skills and problem-solving abilities, and basic computer information is essential. Many companies also give preference to the customer service experience. Here, lead generation is quite important.

Q3. What is the common salary for a customer care executive in Mumbai?

The common salary for a customer care executive in Mumbai starts from 2 to 4 lakhs per annum. It works on experience, industry, and the employer. Some companies might give extra incentives or bonuses according to the performance.

Q4. What industries hire customer care executives in Mumbai?

In Mumbai, different industries appoint customer care executives to handle client relations and give support. The top industries are telecommunications, where businesses should manage different customer queries and technical concerns.

  • In banking and finance, real support is necessary for account management and services.
  • E-commerce is required, and the executives' customer assistance for orders and returns is essential.
  • Hospitality and travel are to answer the bookings and customer enquiries.
  • In the field of IT and software, tech support is compulsory.
  • In the industry of retail and healthcare, customer care executives handle client interactions and boost customer satisfaction.

Q5. What is the best way to find customer care executive jobs in Mumbai?

There are different ways of finding the right customer care executive jobs in Mumbai for Freshers. But the simple and easiest one is to find it through job portals like PlacementIndia. On the website, you can easily filter jobs through location, industry, and experience level. There is no waste of time at all.