Array ( [0] => customer-support-executive [1] => mumbai ) 100+ Customer Support Executive Jobs in Mumbai,Customer Support Executive Job Vacancies in Mumbai Maharashtra
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Customer Support Executive Job Vacancies in Mumbai

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  • 0 - 2 yrs
  • Vashi Mumbai
Communication Sales Target Achievement
We are looking for a Customer Care Executive who will help our customers with their inquiries and ensure they have a positive experience. This position is based in Vashi and is suitable for candidates with little to no experience. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions through various channels, including phone calls and emails, providing timely and accurate information.- **Resolving Issues:** You will assist customers in resolving their problems by identifying their needs and providing appropriate solutions efficiently.- **Maintaining Customer Records:** You will document customer interactions and feedback in our system to ensure that all information is accurate and accessible for future reference.- **Providing Product Information:** You will inform customers about our products and services, helping them understand features and offerings to enhance their experience.- **Collaborating with Team Members:** You will work closely with your teammates and other departments to improve customer satisfaction and address any ongoing issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to convey information clearly and courteously to create a positive interaction with customers.- Problem-solving ability: You need to think quickly and find effective solutions to any challenges that customers may face.- Customer-oriented attitude: A genuine eagerness to help and support customers is essential to succeed in this role.- Basic computer skills: Familiarity with using computers and software is necessary to manage customer interactions effectively.- Team player: Being able to work well with others and contribute to a collaborative environment is important for our success.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Vashi Mumbai
Customer Relationship Customer Care Outbound Calling Customer Handling Banking
As a Customer Care Executive in Vashi, Mumbai, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering customer calls and emails promptly, resolving complaints effectively, and ensuring customer satisfaction by offering timely and accurate assistance. You must have excellent communication skills, be patient and empathetic, and have the ability to multi-task in a fast-paced environment. A graduate degree is required, and prior experience in customer service is a plus. The role is full-time and requires you to work from the office in Vashi, Mumbai.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Relationship
- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.
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Customer Care Executive

Rojgari Placements Pvt. Ltd

  • 1 - 7 yrs
  • Andheri West Mumbai
Customer Relationship Customer Care Customer Support Customer Service Customer Communication Call Center Customer Management
Key Responsibilities:Handle harassment complaints and provide support to clients.Respond to client queries via phone and email.Collaborate with the legal team to resolve issues and provide updates.Maintain accurate records of client interactions and complaints.Assist clients through onboarding and offer continuous support.Qualifications:Strong communication skills in English and Hindi.Previous experience in customer support & Tele caller is a plus.Knowledge of debt management or legal processes is beneficial.Ability to handle sensitive information confidentially.Benefits:Competitive salary.Opportunities for growth and development.Health benefits and employee perks.
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Customer Care Executive (Female)

Vimek Bioconcept Pvt. Ltd.

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Customer Care Customer Support Customer Management Customer Communication
We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.
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Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Mumbai
Resolve Quaries Effective Communication Maintain Call Records
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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Good Communication Skills Confidence Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
Key Responsibilities:1. Handle outbound/inbound calls.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Sales Outbound Calling
Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back
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BPO Sales Customer Support Sales Inside Sales
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Customer Support BPO Sales Inside Sales
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Customer Communication Customer Handling Customer Relationship Customer Support Customer Service Customer Management International BPO Cold Calling Outbound Calling Call Center
Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.
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Customer Service International BPO BPO Voice Domestic BPO International BPO Voice Process Good Communication Skills Inbound Process
Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.
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International BPO Executive International BPO Voice Process Email Support Email Drafting Outbound Calling Client Interaction
Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps
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Any Graduate With min1 Year Of Experience in Inbound Process or Customer Service Would BE Preferred. Customer Support Customer Service Customer Care
Greetings from Peoplemint Consultant LLP.Currently we are hiring for Customer Care Executive or financial industry.Any Graduate with min1 year of experience in inbound process or customer service would be preferred.Location-Goregaon, MumbaiIf interested. Share your resume for further discussion.Best regards,Bhumika
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Andheri Mumbai +1 111758
Outbound Calling Customer Service Customer Handling Call Center Customer Care Customer Relationship Customer Support Cold Calling
Job Description: Telecaller (YES BANK Process)Position: TelecallerCompany: YES BANKSalary: 16,000 to 18,000 in-hand + IncentivesWorking Hours: 9:30 AM to 6:30 PMJob Location: [Sakinaka Andheri East Mumbai ]Job Requirements:Education: Minimum HSC (Higher Secondary Certificate) passed.Language Skills: Average English communication skills (spoken and written).Experience: Freshers can apply. Prior telecalling experience is a plus, but not mandatory.Job Responsibilities:Conduct outbound calls to customers as part of the YES BANK process.Explain the banks products and services to customers in a clear and professional manner.Provide accurate information to customers and resolve queries effectively.Follow-up calls and updates on customer inquiries and concerns.Maintain records of calls and customer information as required.Achieve daily and weekly targets as set by the management.Desired Skills:Good communication skills in English (average proficiency).Basic knowledge of customer service practices.Ability to work in a team and independently.Strong interpersonal skills and customer-focused attitude.Perks and Benefits:Competitive salary with performance-based incentives.Professional growth opportunities within a reputed organization.Training and support provided for career development.If you meet the requirements and are interested in joining our dynamic team, apply now!
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  • 1 - 2 yrs
  • 4.5 Lac/Yr
  • Vashi Mumbai
Outbound Calling Customer Service Customer Handling
Hiring for Customer Support Executive
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Outbound Calling Customer Service
Customer Care executive
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Outbound Calling Customer Service Customer Support Customer Handling Customer Care Customer Relationship International BPO Cold Calling Customer Communication Customer Management Call Center
Votiko Solutions: Advancing Careers, Transforming Lives! Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type: International BPO (Remote Work Opportunity) Your Journey Begins: 1. Harness your telemarketing skills: lead generation, appointment scheduling, surveys, and verification. 2. Excel in managing inbound and outbound calls, delivering customized experiences for B2B and B2C clients. 3. Create impactful customer interactions through calls, emails, and live chat. 4. Exceed targets and demonstrate your ability to work independently. Qualifications for Success: 1. Bring a solid 3-year background in international call center operations. 2. Proficient in English with outstanding communication skills. 3. Age is merely a number candidates under 40 are encouraged to apply. 4. Proven success in telemarketing and customer service roles. 5. Equipped with a laptop and reliable broadband for effective remote work. Why Choose Votiko? Your Journey Awaits: - Attractive compensation: 20,000 to 40,000/month + performance-based incentives. - Enjoy the flexibility of working from any location. - Be part of a culture that promotes satisfaction, growth, and happiness. Votiko Solutions - Where Careers Flourish, Excellence Shines! Ready to Elevate Your Career? Contact us at 8511539085 or send your resume to hr@votiko.com Embark on a journey where each call enhances your success, and every interaction adds to your professional story. Join Votiko Solutions, where the adventure is as significant as the outcome!
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Outbound Calling Customer Relationship Customer Support Customer Management Customer Handling Customer Service Customer Care International BPO Customer Communication Cold Calling Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.
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