33

Customer Care Executive Female 12th Pass Jobs in Mumbai

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  • Experience
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Relationship
- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.
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  • 4 - 8 yrs
  • 3.3 Lac/Yr
  • Fort Mumbai
Customer Service
Front Officeknowledge of Computerlanguageenglish Hindi
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Customer Care Voice Process Voice Support Customer Handling
Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join
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  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Govandi Mumbai
Sales Ability Good Communication Skill Customer Service Manager Ability to Learn Convincing Skill Tele Caller
Addressing clients' uncertainties, grievances, and suggestions on time.Prior experience as a telecaller or similar.Record customer contacts, sales information, and other information about products and servicesCommunicate with sales representatives regarding customer calls
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Service Telecalling Telecaller Customer Query Solving Query Solving Customer Care Executive Customer Handling Service Support Inbound Calling Outbound Calling CRM Friendly
Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com
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  • 1 - 2 yrs
  • Mumbai
Customer Service Customer Support Customer Communication Cold Calling
Remote job English Hindi compulsory
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Care Coordination Skills Computer Operations Backend Process Basic Computer Skills Data Entry Typing Skills
Maintaining database, working on Ms word and Excel. Maintaining excel. Coordination
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Customer Relationship Customer Care Customer Support Customer Management Compliance
1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.
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Jobs by Popular Location

Tele Calling Executive (Only Females)

Sanjeevani Solution Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mumbai
Customer Service Outbound Calling Tele Marketing
Customer service: Telecallers outgoing calls and address customer inquiries or complaints. They also follow up with customers to provide new products or services.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Customer Service Customer Care
Job Title: Customer RelationshipLocation: Andheri MumbaiRoles and Responsibility:Responsible for solving questions in regard to the product or service provided by the company.Obtaining clients information and other relevant data.Asking questions to the clients and understanding their specifications.Maintaining the database of the clients on a regular basis.Interview Address: 7016, 7th Floor, NIBR Corporate Park, 1 Aerocity, Sakinaka, Safed Pul, Andheri East, Mumbai, Maharashtra 400072.Thanks & Regards,Hiral DaveHR ExecutiveMobile & Whatsapp Line: 93212 87732Email: hr@nexusmigration.com ll Website: www.nexusmigration.comOffice Address: 2nd Floor, Corporate Office,Al Hudaiba Mall, Al Mina St - Al Hudaiba Dubai - UAE
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Mumbai
Inbound Calls Handling Customer Support Coordinator Solving Queries Voice Process Executive
Customer support voice process role - Handling calls on a particular product, solving queries calls from the customers and interacting on calls
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Client Services Executive Client Co-ordinator Client Development Client Relationship Executive Client Solutions Data Management Data Analyst Data Entry Operator Communication Skills Customer Sales Executive
Its a Real Estate company with various job roles. Contact us for more information.
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Tele-Caller Female

Quick Fix Solution

  • 1 - 2 yrs
  • Maharashtra Nagar Mumbai +1 Pune
Customer Care Call Center Executive Telecaller BPO Executive
We are in pharmaceutical sector, Doing E commerce Business Cover 220 Cities all Over India, Need 4 Female Candidates With Hindi and English Communication For Tele Caller JobTele Calling, Need To Fallow-Up Call To Customers Spending Details on WhatsAppWe Will Provide Phone and Laptop. This Job is Not A Freelance Work From Home. Candidate Also Doing This Job On-site. First Preference Out of Maharashtra 4 Female Candidates For Job Salary Negotiable, Interested Candidate Call us +91-9365887355
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Valley Driver- Truck Driver (Female)

Nortan Facility Management

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Mumbai
Driving Customer Service Executive Truck Driver
Driving Responsibilities:Operate a vehicle (such as a truck or van) to transport goods or passengers.Ensure the safe and timely delivery or transportation of items.Route Planning:Plan efficient routes to optimize delivery times.Familiarity with the geographical area (the valley) to navigate effectively.Loading and Unloading:Load and unload goods or equipment from the vehicle, ensuring proper handling and securing of items.Vehicle Maintenance:Conduct routine vehicle inspections.Report any maintenance issues promptly to ensure the vehicle's safety and functionality.Documentation:Maintain accurate records of deliveries, including receipts, logs, and other relevant documentation.Customer Service:Interact with customers professionally during deliveries or pickups.Address any customer inquiries or concerns.Compliance:Adhere to traffic laws, safety regulations, and company policies.Ensure compliance with any industry-specific regulations.Communication:Communicate effectively with dispatchers or supervisors to provide updates on delivery progress or any issues encountered.Time Management:Efficiently manage time to meet delivery schedules and deadlines.Physical Requirements:Ability to lift and carry packages or goods of varying weights.Stamina for driving long distances if required.Qualifications:Valid driver's license appropriate for the type of vehicle.Clean driving record.Depending on the industry, additional certifications or endorsements may be required.
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Customer Service Executive (Female)

Jofind Resources Companies

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Retention Customer Support Customer Service Operations CSE Work From Home
Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
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Customer Service Representative

Zaverchand Sports Pvt Ltd

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Computer MS Word Power Pint Microsoft Excel Communication Skills Handling Customer Queries Call Coordinator Email Support Executive Customer Service
Urgently Requirement for Customer Service Representative. Computer Knowledge Must and Talking to Customer On Phone Callfluent English & Good Communication Skills
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  • 2 - 8 yrs
  • 2.0 Lac/Yr
  • Female
  • Mumbai
Customer Care Executive Outbound Calling Voice Process Excellent Communication Service Reminder Calls Post Service Follow Up
Job Description for CRE-SERVICEPosition DescriptionCRE Service SMR / PSFDepartment: ServiceTHIS POSITION REPORTS TO: CRM ServiceQualification: Graduate.EXPERIENCE (NO OF YEARS): 1-2years Plus in Automobile IndustrySPECIFIC KNOWLEDGE:(SKILLS / LANGUAGE ETC.) Knowledge about fault detection inAutomobile industry, Communication skills, Customer service s kills, Administrative abilities,Decision-making abilityLanguages Proficient in English, Hindi and the local languageMaintain Customers Data BaseWorkshop Customers data to be maintained with correct and latest account details(Contact no. contact person name, e-mail ids, bill to account, etc.).Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Manager and Parts department. Making a prior call for reconfirmation of appointments. Welcome and greet customers Customers arrived at reception to be greeted and introduce to respective service advisors in case all service advisors are busy.Preparing Analysis Vehicles which have not visited last two years to be extracted e Dealer and inform to the Service Manager. Instant feedback analysis to be done. Service follow up analysis to be done. Root cause analysis to be given to Service Manager.Contact person Richa Malekar
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Tele Calling Executive (Female)

Shree Sai Enterprises

Inbound Customer Service BPO Call Center Executive Customer Care Executive Work From Home
Good skills hard work aquaguard calling and deta entry
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Cabin Crew English Communication Skills Air Hostess Customer Service Aviation Passenger Service Executive Flight Supervisor Ground Staff Activities Ticketing Walk in
As an air cabin crew, you'll need to:be professional, punctual and courteous at all timesattend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairscarry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on boardwelcome passengers on board and direct them to their seatsinform passengers of the aircraft about safety procedures and ensure that all hand luggage is securely stored awaycheck all seat belts and galleys are secure prior to take-offmake announcements on behalf of the pilot and answer questions during the flightserve meals and refreshmentssell duty-free goods and advise passengers of any allowance restrictions in force at their destinationreassure passengers and ensure they follow safety procedures correctly in emergency situationsdeal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight.
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Tele Counselor (Female)

Artistico Foods LLP

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Borivali West Mumbai
Good Communication Tele Counselor BPO Call Center Executive Customer Care Executive
Hiring for 15 Tele Counselor Jobs in Borivali West Mumbai for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in good english communication,Good Personality etc.
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Air Hostess Cabin Crew Customer Service Aviation Passenger Service Executive Flight Supervisor Ground Staff Ticketing Walk in
Ensure the safety and security of the passengers providing excellent customer services in the flights checking boarding passing and travel documents at the airport
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Frequently Asked Question

Q1. What are the main responsibilities of a customer care executive in Mumbai?

A customer care executive working in an organization needs to answer customer inquiries, solve issues, handle customer issues, and resolve complaints. They are accountable for support with the help of calls, emails, or chats. They ensure customer satisfaction by giving highly useful solutions and maintaining professional communication.

Q2. What are the main terms of the qualification for the customer care executive jobs in Mumbai?

The majority of the positions require a high school diploma or even a bachelor's degree. It is equally important to have good communication skills and problem-solving abilities, and basic computer information is essential. Many companies also give preference to the customer service experience. Here, lead generation is quite important.

Q3. What is the common salary for a customer care executive in Mumbai?

The common salary for a customer care executive in Mumbai starts from 2 to 4 lakhs per annum. It works on experience, industry, and the employer. Some companies might give extra incentives or bonuses according to the performance.

Q4. What industries hire customer care executives in Mumbai?

In Mumbai, different industries appoint customer care executives to handle client relations and give support. The top industries are telecommunications, where businesses should manage different customer queries and technical concerns.

  • In banking and finance, real support is necessary for account management and services.
  • E-commerce is required, and the executives' customer assistance for orders and returns is essential.
  • Hospitality and travel are to answer the bookings and customer enquiries.
  • In the field of IT and software, tech support is compulsory.
  • In the industry of retail and healthcare, customer care executives handle client interactions and boost customer satisfaction.

Q5. What is the best way to find customer care executive jobs in Mumbai?

There are different ways of finding the right customer care executive jobs in Mumbai for Freshers. But the simple and easiest one is to find it through job portals like PlacementIndia. On the website, you can easily filter jobs through location, industry, and experience level. There is no waste of time at all.