Opening For Customer Care Executive

Hexaware BPS

1 - 6 Years
100 Openings
1.5 - 4.3 Lac/Yr
Posted 1 days ago
Telephonic interview
Navi Mumbai - Thane - Ghatkopar, Mumbai - Panvel Raigad - Vashi, Navi Mumbai - Dombivli, Thane

Key Skills

Customer Service International BPO BPO Voice Domestic BPO International BPO Voice Process Good Communication Skills Inbound Process

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Job Description

Hiring for the profile of Customer Service

Candidate should have minimum 1 Year of Experience into Customer Service.

Candidate should have good English Communication.

Shift Timing - 24/7 (With one way cab facility)

Week offs - 2 Rotational off

Resolve inquiries and issues, ensuring high levels of customer satisfaction.

Maintain accurate records of customer interactions and application statuses.

Resolve inquiries and legal requirements while handling sensitive information securely.

Handle inbound calls and providing detailed information on queries.

Assist customers queries accurately

Resolve enquries and queries and ensuring high levels of customer satisfaction.

Maintain accurate records of customer interactions and application statuses.

Adhere to company policies and legal requirements while handling sensitive information securely.