Freshers & Experience || Full Time || Air Hostess

Job Title

Air Hostess

Locations

Mumbai

Job Summary

An Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.

Key Responsibilities

Passenger Service

- Welcome passengers onboard in a professional and friendly manner.

- Assist passengers with seating arrangements and cabin luggage.

- Provide information regarding flight schedules, safety procedures, and onboard services.

- Ensure passengers are comfortable throughout the flight.

Safety & Security

- Conduct pre-flight safety checks of emergency equipment.

- Demonstrate safety procedures and emergency protocols to passengers.

- Ensure all passengers comply with aviation safety regulations.

- Handle emergency situations calmly and efficiently.

- Administer first aid when required.

In-Flight Operations

- Serve meals, snacks, and beverages to passengers.

- Maintain cleanliness and hygiene inside the aircraft cabin.

- Monitor passenger behavior and address any issues professionally.

- Coordinate with pilots and ground staff for smooth operations.

Customer Relationship Management

- Resolve passenger complaints and concerns politely.

- Deliver high-quality hospitality and customer experience.

- Assist elderly passengers, children, and passengers with special needs.

Documentation & Reporting

- Prepare flight reports and incident documentation.

- Maintain records of onboard sales and inventory if applicable.

Required Skills

- Excellent communication and interpersonal skills.

- Strong customer service and hospitality skills.

- Good problem-solving and decision-making ability.

- Ability to remain calm under pressure.

- Teamwork and coordination skills.

- Grooming and professional appearance.

- Basic knowledge of aviation safety procedures.

Educational Qualification

- Minimum: 10+2 (Higher Secondary).

- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.

- Cabin Crew certification is an advantage.

Eligibility Criteria

- Good command of English and Hindi.

- Pleasant personality and positive attitude.

- Physically fit and medically healthy.

- Good eyesight and hearing.

- Ability to swim is preferred by many airlines.

Experience

- Freshers can apply.

- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.

Working Conditions

- Rotational shifts including nights, weekends, and holidays.

- Domestic and international travel opportunities.

- Long working hours and time-zone adjustments.

Salary Range (India)

- Fresher: ₹25,000 - ₹45,000 per month

- Experienced Cabin Crew: ₹50,000 - ₹1,20,000+ per month

- International airlines may offer higher salary packages and travel benefits.

• Experience

  0 - 6 Years

• No. of Openings

  236

• Education

  10th Pass

• Role

  Air Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Min Age

  18 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  Mumbai