Urgent Requirement For Customer Associate

Company Description

Garud Investment Managers is a boutique, research-driven Asset Management Company committed to delivering superior, risk-adjusted returns through disciplined, systematic investing. Leveraging data-driven decision-making and advanced technology, we design portfolios that excel in real-world markets and identify precision-driven opportunities. Our flagship product, a first-generation Category III AIF, is built with global best practices and proprietary algorithms to redefine market standards. At Garud Investment Managers, we firmly believe that scientific investing, executed correctly, can consistently outperform and endure over time.

Role Description

This is a full-time on-site role located in Mumbai for a Telecaller. The Telecaller will be responsible for engaging with potential and current clients to communicate investment opportunities effectively, managing inbound and outbound calls, following up on leads, and building a strong client base. Additionally, the Telecaller will provide accurate information about the company's offerings, resolve queries, maintain detailed records of calls and customer interactions, and collaborate with the sales and investment teams to achieve targets.

Qualifications

Strong communication skills, both verbal and written, with the ability to effectively interact with clients.

Proficiency in client relationship management, including building and maintaining rapport.

Sales and persuasion skills to promote the company's offerings effectively and meet targets.

Organizational and data management skills, including keeping detailed records of interactions and follow-ups.

Customer service experience and an ability to resolve inquiries in a professional and timely fashion.

Basic understanding of financial markets and investment products is an advantage.

Proficiency in using telecommunication tools and familiarity with CRM software is a plus.

Minimum requirement: High school diploma or equivalent; a Bachelor's degree is preferred.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Customer Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office