CRM Executive Graduate Jobs in Pune

*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .

Job SummaryWe are seeking a dynamic and results-driven Sales Professional to join our team. The ideal candidate will be responsible for driving sales growth, developing strong client relationships, and meeting or exceeding sales targets. This role requires excellent communication, negotiation skills, and the ability to work in a fast-paced environment.Key Responsibilities1. Sales Strategy and Planning Identify potential customers and markets to expand sales opportunities. Develop and execute effective sales strategies and plans.2. Client Relationship Management Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for clients to understand their needs and provide tailored solutions.3. Sales Execution Conduct product presentations and demonstrations to potential clients. Negotiate contracts and close sales deals. Ensure timely and accurate follow-ups with clients.4. Performance Tracking Meet or exceed individual and team sales targets. Maintain accurate records of sales activities, customer interactions, and progress using CRM tools.5. Market and Product Knowledge Stay updated on industry trends, market conditions, and competitors. Provide feedback to the team on market demands and potential improvements for products or services.6. Collaboration Work closely with marketing, operations, and customer service teams to ensure client satisfaction. Participate in team meetings, training, and brainstorming sessions.

Manage phone calls courteouslyGuide guests and manage meeting with concerned departmentRespond to customer inquiriesMaintain - Inward and outward Register (Bills)Co-ordinate with Sales and Marketing Manager for customer documentations

Job and description:1. Maintaining contact with new and existing customers to advertise the product sales and deliver a detailed account strategy.2. Cold Calling, Follow up to Client regarding payment3. Attending Exhibition4. Responding to sales inquiries for new and existing customers.5. Maintaining records, Client data, maintaining client individual file.6. Taking Clients Booking, taking care of client individual issues regarding flat.7. Maintaining Software entries, Record.8. Going to weekly Site Visit9. Preparing Allotment Letters, Agreement, Bank NOC, Sending Weekly Interest letter to the client., taking care of Clients Complaints i.e. Flat issues, Parking Issues, internal changes, possession delayed issues10. Coordinate with bank regarding Clients Loan Process & Disbursement, Coordinate with Project architect, coordinate with site sales executive, Project Manager11. To ensure that payments are received on time.12. Assisting to identify the opportunities for upcoming projects, and for development and enhancement of existing Projects.13. Building relationships with Agents/Brokers, Investors, etc.14. Collecting information of the nearby projects for analysis.15. Working according to the company norms.16. Update the status of sales order in the database or computer17. Preparing monthly Sales Report, Outstanding Chart.18. Sending Daily Report to CMD, Director.19. Coordinate with all executives monthly reports, exhibition report, customers online enquiry & hording pictures at every month end.20. Coordination for upcoming Ads in newspaper.21. Check all the pending bills attached all the necessary documents and process for clearing.22. Follow up for all pending bills.23. Entry of all the bills.24. Handling calls and clients.25. Prepare Minuets of Meeting for weekly sales meeting. 26. Maintain Brochure stock of Head office and Site office.

JD - CRM ExecutiveYoull be our: CRM Executive.Youll be based at: Pune.Youll be aligned with: Manager.Youll be a member of: Sales Strategy.What will I be doing at CRM ?Verify the booking documents.Coordinate with the sales team & CRM team.Customer calling/ responsible for collection.Travelling onsite for 4 to 5 days in the month.Presentations and daily reporting to Reporting ManagerWhat kind of experience & skills do I need for this role?Any Graduate/ post graduate.Good communication skill Verbal and written.1+ years of Real Estate, Finance experience.Basic Computer Knowledge Excel, ERP, Word.Knowledge of systems.

Communicational ClarityRapport BuildingRetention and RecallActive ListeningObjection HandlingOrganizationEmotional IntelligenceCollaborationDocumentation & PreparationBasic knowledge of freight forwarding will be an added advantage

JD for Assistant CRM Executive:Excellent communication and listening skills:- The ability to explain complex information clearly and simply Good sales, retention and negotiation skills Plenty of drive, initiative and motivation An honest and trustworthy manner Client visit whenever required Interact with the customers Answer the queries of customers and resolve their issues Enhance customer experience and foster relationships Improve credibility and create customer loyalty Attention to detail The ability to analyses and research information Providing help and advice to customers using your organisation's products or services; Communicating courteously with customers by telephone, email, letter and face to face; Handling customer complaints or any major incidents, Keeping accurate records of discussions or correspondence with customers; Developing feedback or complaints procedures for customers to use Handling escalations Maintaining cordial relations with clients Improving customer service procedures, policies and standards for your organisation or department; Meeting with other managers to discuss possible improvements to customer service.

Handling queries of walk in clients. Handling existing brokers network, acquire new broker base. Project planning and promotion. Customer relationship and services. Analyse customer on basis of needs (commercial and residential). Events handling on various location, new project planning, strategies implementation and control, Handling recovery of balance payment management, pre launch project strategies (marketing and advertising), post sales management (crm, broker billing etc.).

Skills: Self-motivated, Fast learner, Passion for Sales and Driven by targets. Strong communication skills both verbal and written. Excellent interpersonal Skills The ability to influence and negotiate with others. Good knowledge of MS Office and Numerical skills. Hands-on experience with CRM process and software is a plus. Proven experience as a Sales Executive or relevant roleBrief Role: Actively seeking out new sales opportunities through cold calling, networking and social media Meeting with clients on site or virtually Demonstrating and presenting Sales Plans Working towards monthly or annual targets, pursuing new sales prospects, negotiating deals and maintaining customer satisfaction Pre-sales preparation such as preparing budgetary prices, quotations, costings. Setting up meetings with potential clients and listening to their wishes and concerns. Establish and maintain strong rapport with clients to promote sales Collaborate with team members to achieve better results Preparing File for client, Receiving copies of necessary documents from the customers, Ensuring timely deposit of booking amount from the client on booking. After sales service as and when required.

1. Excellent interpersonal and communication skills.2.Building and maintaining profitable relationships with key students.3. Resolving student complaints quickly and efficiently.4. A team player with leadership skills.5. Maintain a positive attitude focused on students satisfaction.

ROLE OF POSITIONThe Admission Officers job duties include serving as a source of information for potential applicants and helping them with the admissions process.QUALIFICATIONS AND EXPERIENCE REQUIRED Graduation or Post Graduation in any field. Minimum 1-2 years of relevant experience.SKILLS REQUIRED Result-orientated and able to work under pressure to achieve targets. Committed to work on long term Excellent command of spoken and written English as well as the local language. An ability to communicate effectively with colleagues, students and other members of thepublic of all age groups and social backgrounds. Flexibility over working hours

Role & Responsibilities:1. Group Coordination With Customers Regarding Payments And Their Follow Ups.2. Maintain Database In Excel Or CRM Software.3. Assistance / Coordination To Sales Team.4. Message Sending/Drafting, Whatsapp Program Invitation Sending/Drafting.5. Handle Social Media Posting Blogs/Video Etc6. Work Progress Report, Developing Error Free MIS Reports.7. All Vendor Coordination, Searching Of Vendor If Required And Tie Up And Negotiate.8. Pre Arrangement & Post Arrangement Of Exhibition And Workshop.9. Pre And Post Sales Calling.10. Closing The Sales.11. Meeting Fixing.12. Executive Assistant To Director.

Job SummaryWe are seeking a dynamic and results-driven Sales Professional to join our team. The ideal candidate will be responsible for driving sales growth, developing strong client relationships, and meeting or exceeding sales targets. This role requires excellent communication, negotiation skills, and the ability to work in a fast-paced environment.Key Responsibilities1. Sales Strategy and Planning Identify potential customers and markets to expand sales opportunities. Develop and execute effective sales strategies and plans.2. Client Relationship Management Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for clients to understand their needs and provide tailored solutions.3. Sales Execution Conduct product presentations and demonstrations to potential clients. Negotiate contracts and close sales deals. Ensure timely and accurate follow-ups with clients.4. Performance Tracking Meet or exceed individual and team sales targets. Maintain accurate records of sales activities, customer interactions, and progress using CRM tools.5. Market and Product Knowledge Stay updated on industry trends, market conditions, and competitors. Provide feedback to the team on market demands and potential improvements for products or services.6. Collaboration Work closely with marketing, operations, and customer service teams to ensure client satisfaction. Participate in team meetings, training, and brainstorming sessions.